Seller: responsibilities and features

The seller’s profession is popular due to the relatively low requirements for employees. Often, this position is occupied by students during part-time jobs or by people who do not have higher education. Jobs are always open, as the sphere of trade in our country is developed, and personnel for service are always necessary. And still try to understand in more detail who the seller is? What kind of responsibilities does this specialist have?

Sales profession

Seller duties
At first glance, this work may seem easy - it is only necessary that the goods be delivered to customers and money should be counted. But in fact, everything is much more complicated. The main advantage is that you can get into any industry and work with goods that are of interest to you and which you really understand. To date, the profession of a seller in its pure form is rare, the most common sellers are consultants or sellers, cashiers. How do they differ from each other?

So, if the position is simply called the seller, the duties of the employee are to place the goods in the hall or on the available windows, advise buyers on the qualities and properties of the products offered, help to make choices and transfer purchases to the client after payment.

Store Responsibilities

The sales assistant works according to a similar scheme, but his main task is to tell in detail about all the available goods, recommend analogues. For comparison, an ordinary seller has the right to restrict information on the use and properties of an item, as well as mention its manufacturer and expiration dates. And the consultant is obliged to give information more detailed and comprehensive.

The seller-cashier, in turn, not only releases the goods and advises the buyer, but also makes the calculation. It accepts money from the buyer, knocks out or writes out a check and a warranty card, and issues change.

What else do you need to know about this profession?

Now that we have examined the main responsibilities of the seller, it is clear that the main thing for representatives of this specialty is to know their goods well and be able to communicate with customers. People should not be irritable and quick-tempered in the profession, we all know that buyers are different, and some can groundlessly be rude or cause a scandal. Reply with the same seller is not allowed.

At any outlet there are own rules, of course, and for each type of product there are its own selling characteristics. Since the seller may have very different responsibilities, in order to avoid misunderstandings, even employees with extensive experience always undergo an internship at employment.

The main responsibilities of the seller

How to become a good seller?

The seller’s responsibilities in the store may include packaging of goods. It is advisable in advance, during the internship, to check with the senior seller what standards apply at this outlet. All products sold by weight are packed in an individual bag or container, or packaging can be used for piece products if there is a high risk of damage to the packaging. For example, dairy products in soft packaging or household chemicals in cardboard packaging can be transferred to the customer in a packaging bag.

The seller has responsibilities that are quite extensive, this is not an easy task, but during work you can make more than one useful acquaintance.

If you still decide to come into this profession, try to communicate with all customers in a friendly manner and ignore those who are trying specifically to argue with you. And then there will be no end to clients, and this can bring material benefits to you as a bonus from the authorities.

Source: https://habr.com/ru/post/C38266/


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