The tablet seems like a pretty simple device. This is actually a complex technique that must be handled with care. But even those who are very careful about the "pill" are in trouble. For example, freezing is a common situation in which users are lost. What to do if the tablet freezes? Without identifying the problem, it is impossible to answer the question posed. All the reasons for freezing are divided into two groups:
So, in order to understand what to do if the tablet freezes, you first need to find out the nature of this freeze. If the cause is a program failure, then it will be easier to handle. Everything is more complicated with a hardware failure - then the help of a specialist will be required. Let's take a closer look at each problem in order to know what to do if the tablet freezes.
Software failures can be caused by:
- file corruption;
- OS settings (operating system);
- viruses.
Hardware problems are due to:
- defects and damage to batteries;
- board node (system) malfunctions;
- unsuccessful connections to various devices that may be malfunctioning.
Important points
Only by understanding the root cause of the problem, you will understand what to do. If the tablet is frozen, check the following points:
- when exactly does the problem appear: when starting an application, when loading or while working, when accessing the network or at other times;
- what preceded a hang: software installation, device crash, new firmware, etc.
Consider that you have done 50 percent of all the work if you find the pattern and cause of the problem. However, there are difficulties with the diagnosis, and the problem may not lend itself to classification.
Save the tablet when it freezes
When you find out the cause of the problem, proceed to fix it. First you need to restart the tablet: turn it off, and then turn it on. If the hangs disappear, then the problem was due to an incorrect system boot.
The reason for a particular program? It must be removed, you can try to re-install. Sometimes it helps to uninstall all programs installed before freezing.
Remove any add-ons (flash, SIM card) from the device. Failure is due to them. Antivirus scanning also helps.
When the measures taken do not work, act harder. Update firmware. Many users notice, for example, that if the Samsung tablet freezes, then flashing from the official site helps. This is a common problem with devices from this manufacturer.
Hard Reset helps, returning the system to the initial settings (factory) of the system.
If the problem cannot be resolved , a hardware failure may have occurred. In this case, contact service.
Tips to avoid freezes:- install antivirus;
- no need to put dubious programs;
- Avoid modified firmware;
- try not to hit, do not drop the device;
- Protect tablets from liquid.
It often happens that the tablet freezes and does not turn off. In this case, there is a simple tip - hold down the power button and hold it a little, the tablet will restart. But this does not mean that you have solved the problem. Perhaps it will remain, then it is necessary to look for the cause of the breakdown so that the “electronic friend” does not upset you anymore.