When a 403 error occurs when going to a page, the browser may notify you of this using some messages, which usually contain the text: "403 Forbidden", "HTTP 403", "Forbidden: You don't have permission to access [directory ] on this server "," Forbidden "," Error 403 "," HTTP Error 403.14 - Forbidden ", etc. The error is displayed inside the browser window (like a regular web page). It can be detected in any browser and in any operating system.
Reasons why 403 error appears
The error message is an HTTP status code, which means that the visit to the page that you tried to get to is strictly limited for some reason, that is, there was a problem accessing the data. Some web servers provide more detailed information about the cause with an extension number and a detailed description, but most often you just see a short message with an error number.
What to do if 403 error is displayed
- Check the link for typos and make sure that you are requesting a web page or executable file, not a directory. Most sites have a ban on viewing folders, so the malfunction may be due to the fact that you are trying to specify an entire directory instead of a specific page.
Important! It is as a result of this that the 403 Forbidden error most often appears. Eliminate this possibility before proceeding to the next step.
Tip: if you are a site administrator and in this case you want to prevent an error message from appearing, allow viewing folders in the settings.
- Clear your browser’s cache. The cause of the problem may be a problem with the cached version of the page you are viewing.
- If possible, enter the page using your username and password. A 403 error may mean that you must be a registered user to access the page. Typically, in this case, error 401 "Unauthorized" is displayed, but in some cases the website may be configured differently.
- Delete cookies, especially if you are unable to log in using your usual username and password.
Attention! When it comes to cookies, make sure that you allow them to be used in your browser settings, at least as an exception to this site. Sometimes the error message may be due to the fact that the specified files prevent access to the data.
- Contact the website administrator. Perhaps the 403 error is visible to all users and is a misunderstanding on the part of the administration of the resource, which is still not notified of a malfunction. If the mailbox is not indicated in the contact information, you can try your luck and send a letter to "webmaster@address-site.ru", replacing "site-address.ru" with its real name.
- If even after you contacted the administration and made sure that everything is in order, you still see an error message, there is a possibility that your public IP address or Internet provider has been blacklisted. This may cause an error when trying to access one or more sites on the network.
- Please try opening the page later. If you are sure that the link address is correct, regularly visit the page until the problem is resolved.