Customer search and sales

Currently, each entrepreneur is well aware that sales are directly dependent on the number of customers. The search for customers has become one of the most important tasks, without which any company will simply cease to exist. In order to offer a person his product or service, he needs to talk about it. Moreover, in certain circumstances it is necessary to convince the client of what benefit or advantage he will receive after the acquisition. A few years ago, there was no need for such procedures. There was a chronic shortage in the market, and buyers competed among themselves for the right to purchase a product or product.

In this regard, it should be noted that difficult times have come for the average consumer. It is enough to give an example with sausage. Today, dozens of varieties of this product at various prices are laid out on the windows of food stores. And across the road in a beer stall hangs a call to try 20 names of this drink. And what to choose, which product to prefer? How to find a free minute to taste at least half of the beer brands? The problem of choice at all times was considered the most difficult. And when sales managers search for customers, this fact must be taken into account.

As practice shows, many companies that are engaged in the sale of consumer goods, primarily try to provide complete information about their positive qualities. If until now most consumers have used the usual vacuum cleaner, then the advantage of the washing unit must be emphasized. It should be added that in European countries, built-in vacuum cleaners are becoming more common. Most often they are used in country houses and cottages. And in this case, you need to search for customers in this niche.

The time has come to say that the sale of consumer goods has significant differences from products and services for business needs. Although the same product can be used in different areas. The computer at home serves for entertainment purposes, and in the office of any company it is a tool for work. For the seller it is not so important who buys a computer. It is important for him to get a phone number or email address from the buyer. Of course, a person should be satisfied with the acquisition. The customer details are entered into the database, and when searching for customers by phone, it is first necessary to call him.

The peculiarity of the computer as a product is that it requires periodic preventive maintenance and updating. And when new devices or software appear in the cabin, they should be offered primarily to trusted customers. According to analysts, more than a quarter of buyers respond to an offer to purchase a new product. In such situations, the search for customers must begin with calling to those who have already acquired something once. In order to attract new customers, more energetic efforts are required.

As a matter of fact, advertising messages, various marketing events, and personal meetings are aimed at achieving this goal. Active customer search involves action. First of all, you need to find an information base with which you can work. In this quality, any reference book that is published in a smaller city or town is suitable. The main thing is that it contains the names of enterprises and phone numbers. Even dialing on landlines gives a good result. In this case, you need to prepare for the conversation in advance. Make a script and articulate your proposals. And then sales will certainly grow.

Source: https://habr.com/ru/post/C39119/


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