The structure of communication between people consists of interactive, communicative and perceptual parties. Each of these sides has its own characteristics. For example, the interactive side is characterized by the exchange of actions, that is, the organization of interaction between communicating people. Perceptual lies in the process of perception, cognition of each other through communication, as well as in the establishment of mutual understanding. The communicative side of communication is the direct exchange of information between several individuals. In this case, “information” can be considered as ideas, moods, interests, attitudes, feelings and so on.
Each of the sides of communication requires a detailed and careful consideration.
Imagine communication without communication is simply impossible. It is always necessary to remember that the communicative side of communication is very important for its participants. It should be noted that the nature of the exchange of any information using a system of signs can significantly affect each of the communicating parties. In other words, the exchange of information always implies an impact on the behavior of another person. Certain signs significantly affect communicative communication partners. Signs in communication play the same role as tools in labor.
In turn, the communicative side of communication is verbal (transfer of information through speech) and nonverbal (transfer of information through various actions).
Verbal means of communication is written (in its semantic meaning) and oral speech.
There is an opinion that the pace of speech, intonation of the voice and other related manifestations also belong to the verbal category. However, if we consider that such factors can not only supplement, but completely destroy the direct meaning of what was said, then we can confidently say that non-verbal means are those that are not “words”. Therefore, the following non-verbal means of communication should be distinguished:
- near speech means, that is, tempo, intonation, volume, voice timbre, diction, speech rhythm and so on;
- communication areas, that is, the distance, the distance between the participants in communication;
- kinetic means, that is, gait, gestures, body posture, facial expressions, touching a partner, etc .;
- place and time of communication;
- smells: individual or environmental;
- handwriting, clothing, accessories, hairstyle and more.
Thus, the psychology of communication is to “decipher” non-verbal and verbal signals. Based on the opinion of psychologists, it can be argued that a person comprehends approximately 10% of the information that the brain owns. It follows that the analysis and decoding take place not so much on the conscious level as on the unconscious.
Note that the communicative side of communication can include specific barriers. Such barriers are psychological or social in nature. A communication barrier may arise due to a lack of understanding of the situation. The reasons for this are very diverse. These may be professional, social and political differences. They give rise to a different interpretation of the concepts that are used in the communicative process, as well as different worldviews, worldviews and worldviews.
It can be concluded that the communicative side of communication is a psychological category. Since communication is a rather important condition for human life and one of the basic needs of each of us. Communication forms a system of human relations to the whole world. The level of our popularity in society, our success in life, and so on, often depends on the ability to communicate. Everyone should be able to communicate correctly.