Probably, it’s not news for any user of Android devices that sometimes when downloading or updating an application from the Google Play service (also called “Market”) embedded in the system, the system suddenly gives out the message “Failed download the application due to error 492 Play Market. " The situation is quite common, and now we will consider how to deal with it.
What does error 492 mean in the Play Market?
Before starting to discuss ways to resolve such a problem, you should understand the nature of the failure itself. The fact is that this error very much resembles a similar failure, in which a similar message is issued, only code 905 is indicated instead of number 492.
In both cases, the error 492 Play Market means the impossibility of downloading or updating the application, and not even due to lack of communication or lack of space on the internal flash drive or external SD card. Let's try to understand the reasons that cause the appearance of such a failure.
Causes of Failures
As already mentioned, the 905 crash and the 492 Play Market error are very similar. But if the first one is more related to updates of the service itself (installed updates with “bugs”), the second one is called up due to the full cache (the section where temporary files are stored to speed up access to the service), the use of damaged memory cards, as well as incorrect user identification when entrance to the service.
In principle, those who know how to fix the 905 error will also cope with the problem we are considering, because in most cases, 492 faults will apply similar solutions. In this case, the gadget does not need to be connected to a computer and perform some ingenious actions. A few simple operations on the device itself are enough.
Error 492 Play Market: how to fix the simplest ways
As for troubleshooting, the first thing you should do when a download or update error occurs is to simply exit the service, restart the device, and then try to download the necessary information again. But this does not help in all cases, and error 492 Play Market appears again.
As already mentioned, cache overflow needs to be considered. For cleaning, go to the settings, and then select the application section and the menu for managing them. Here, first of all, you need to find the Play Market service itself, enter it and use the buttons to clear the cache and delete data. In addition, exactly the same actions must be performed with all Google services that are installed on your smartphone or tablet. After that, again, it is advisable to turn the device off and on again and try to download or update the application you are looking for.
Delete account
In some cases, the error 492 Play Market may occur due to incorrect user identification when entering the service. True, most often it appears on devices with unofficial custom firmware installed, after which the Android system itself malfunctions. In this case, you can try to delete the existing "account", and then enter the service on a new one.
To do this, use the settings section again, where you need to find the Accounts menu, select the Google account there (with Gmail confirmation) and click the delete account button below. Now it is advisable to restart the system and try to enter the service.
Two options will be offered here: either create a new account, or use an existing one. Everyone decides which option to choose for himself, but it’s better to enter the existing registration data and then start downloading or updating applications and services.
Reset and Hard Reset
If this option does not help, you should restore the factory default settings or make the so-called Hard Reset.
In the first case, we use the reset menu, located in the settings section. At the same time, in order not to lose important data, it is advisable to put a checkmark in front of the backup item (as they say, you never know). Now it remains to reboot the device, after which we get a pristine device.
If the software method does not help, you can perform a Hard Reset (“hard reset”, or “forced reset”). To do this, turn off the device, and then hold down the volume up key. Holding it, press the power button. As soon as the lying robot appears on the screen, release the volume button and go to the Recovery menu. Here you need to select the Wipe Data / Factory Reset item , then press the power button, and in the next window use the Yes-Wipe all user data item and press the power button again. When the process is complete, with the volume keys, when moving up or down, a reboot line is selected (Reboot). With a further start, the factory settings will be restored.
Conclusion
These are the reasons and methods for eliminating error 492. As you can see, the malfunctions of the Play Market service with codes 492 and 905 are very similar, although they have different origins. But they are eliminated, in general, in exactly the same way.
Here we did not consider the situation with damage to the memory card. It seems, and without this it is clear that the card must either be checked for operability when connected to a computer via an adapter (card reader) and then restored its memory, or simply replaced with a new one.