The company "Tires for free" specializes in the wholesale and retail sale of tires and wheels for cars and trucks. She carries out courier delivery of her products to the settlements of Russia and Kazakhstan. The priority of the enterprise is to improve the quality of customer service, increase the product range. Prices in the online store are ten percent lower than competitors.
About company
In reviews of Tires for Free, customers claim that this is one of the few companies that focuses on fast and efficient customer service. She does not impose additional services and does not sell tires at inflated prices. Car owners who have already used the service, note that all the positions declared on the site are present in the warehouse. To maintain current product accounting, a special automated system was introduced.
In their reviews of Tires for Free, customers express their gratitude to the company staff for the prompt free delivery of the selected articles. After conducting private marketing research on the market, they claim that there are no such low prices anywhere else. Often, many people have many questions during the checkout process. Consumers recommend not to hesitate and ask for information by phone hotline.
The reviews about “Tires for free” say that consultants work daily from 09:00 to 21:00. Not trusting low prices, many customers conducted an independent investigation. According to them, the company has official registration as a legal entity. Form of legal ownership - LLC. The head office is located in the city of Krasnodar, on Novokuznechnaya street.
About pricing
In comments and reviews about “Tires for free”, buyers pay attention to the unprecedented low cost of automotive products. According to them, there are no such prices anywhere else. World-renowned Michelin and Nokian discs sell fifteen percent cheaper than authorized dealers. Car owners claim that any purchase in the store is profitable. Savings are an average of 10%.
In the reviews about the online store "Tires for Free", customers express different guesses about the profitability of the company. They have a lot of questions, since all products are sold with a minimum margin. Buyers compare the cost of the Nokian winter "rubber" in the online catalog with analogues of unknown manufacturers that are sold at local retail outlets. The prices for the models under consideration are almost identical.
Muscovites also express their views on the use of the online store "Tires for Free". In the reviews, they argue that sets of car rims and "rubber" cost them fifteen percent cheaper than those that they bought in the car centers of the capital. The difference is huge! In addition to products of well-known brands, there are models of an average price category. Car owners recommend Petlas tires. In their opinion, this is the best option for those who are not ready to overpay for the brand.
Drivers who have been using these tires for more than a month recommend Petlas wheels. They say that they behave perfectly on wet and dry road surfaces. The car is perfectly driven and holds the road. Having made the first purchase, customers of the "Tires for Free" store return and make a second order.
About staff
The work of managers is quite the majority of applicants. Consultants have comprehensive technical information and are familiar with tire models. They perfectly operate with parameters and are able to make a qualitative comparison of disks. Customers note that sellers are always aware of the availability of certain items in the main warehouse. According to them, this is a huge advantage of Tires for Free. Reviews of her confirm this.
If the order is placed, site visitors are confident that in a few days the purchase will be delivered to their home. Everything is clear and without delay. Based on the comments, customers are ready to wait and always go towards the store. Delays are condescending, justifying them with a low price. Managers do not impose expensive models. Customers from Moscow in reviews of the online store “Tires for Free” are grateful for the advice that they received during the telephone consultation.
The final choice of the manufacturer and model fully met their expectations and requirements. In the comments they share information about the most successful and profitable purchases. Many are surprised by such an honest and decent approach of consultants to work, because in other retail outlets they try to sell the most expensive goods. Things are completely different here. Managers clearly and clearly answer all questions. All the information they provide about tires and wheels is reliable and verified. No advertising tricks.
About delivery
Customers from Krasnodar in their reviews of the online store “Tires for Free” claim that orders are delivered literally the day after placing an application on the site. Car owners from other regions of the country also praised the quality of the delivery service. Transportation to remote locations takes no more than a week. True, there are delays. You have to wait no more than three days.
If it is not possible to bring the wheels within the indicated period, then the managers will certainly warn their clients about this. Judging by the reviews on the site "Tires for Free", drivers are loyal to such nuances. Many are engaged in the purchase of summer or winter tires in advance, so two days of delay are not critical for them. Basically, the work of the delivery service is praised and thanked for the promptness. Pads rarely occur.
In the comments and reviews of purchases, users of the site mention that couriers always call before arriving at the specified address. Orders are usually delivered on weekdays no later than six in the evening. Those customers who inattentively read the delivery conditions were disappointed that the courier did not raise the tires on the floor. The goods are unloaded from the car and left at the entrance to the entrance. Complaints about this are usually left by auto-ice and the elderly.
Regular customers strongly recommend that you carefully inspect the goods delivered. You should compare the marking and evaluate the condition of the rubber. If there are no questions about quality, then you can safely sign papers and pay for courier services. There were cases when customers were not given a bill of lading in their hands. Sometimes the original invoice was missing.
About service
As a rule, there are no complaints about the quality of tires sold. But some buyers are still faced with the need to replace drives. So, in Krasnodar, reviews of “Tires for free” say that there have been cases of a return to the online store. According to customers, the procedure is simple and takes place in full accordance with the current legislation of Russia. According to the code, the warranty period that is installed on car tires is exactly twelve months from the date of purchase.
Therefore, if during operation the driver notices any defects, he should immediately contact the store's consultants. Those who have already successfully issued a return are advised not to delay. If the defect is confirmed, the company will refund the full cost of the tires. Real reviews of “Tires Darom.ru” serve as confirmation of this. An enterprise needs about ten days to transfer funds to the buyer's account. The goods will be accepted only if the buyer has retained the documents issued when paying for the order.
Usually negative reviews are associated with the fact that after installing new tires, car owners throw out checks and invoices. This cannot be done! At the same time, customers note that each warranty case is considered individually. There are examples when consumers received compensation without having financial documents in their hands.
About product quality
Buyers often doubt the quality of products sold by the Tires for Free store. The reviews say so. But after receiving the tires, their inspection and operation, all questions to the originality of the goods disappear. The website’s virtual storefront features only new and authentic models. Part of the articles was released this year, but there are those whose age is two years.
Car owners trust manufacturers' warranties. After all, each plant checks its products during phased testing. It sets the deadline for wear of the tread pattern and is responsible for the products that it supplies to the market. Meticulous buyers check the technical characteristics of tires sold at the Tires for free online store. Their conclusions indicate that all products fully comply with GOST standards.
In its responses to customers, company management claims that the number of defects is minimal, but not all consumers agree with this. Often defects are detected during disk balancing. In this case, the product can no longer be returned, because it has lost its presentation. Abrasions and scratches appeared on it. It turns out that the client incurs costs not only related to the purchase of tires, but also with a failed attempt to install them.
There have already been similar precedents, but not many. To prevent this from happening, the company packaging must be opened in front of the courier, not in a hurry and carefully inspect everything. There are no questions about the originality of the products. All at the highest level.
About assortment
There are no offices at Shin Darom in Moscow (the reviews say so directly). This moment is alarming potential customers. The enterprise also does not have its own warehouse. All products come directly from manufacturers or large retailers. At the same time, the company's assortment is huge. Its nomenclature consists of hundreds of articles.
Many customers who unsuccessfully tried to find a rare tire model at local sales outlets cannot believe that they still brought the right wheel. Yes, and the price was very, very profitable! The catalog on the site is updated daily. Prices are also changing. Running positions on the eve of the winter and summer seasons literally disappear before our eyes. Consumer reviews indicate the minimum tire price in a store. She is 1,173 rubles. It is almost for nothing.
Pleasantly surprises visitors to the website and the section on disks. It presents the products of all well-known manufacturers. Prices are also very, very nice. That is why car owners who “change their shoes” in the “Tires for free” store return to the site to buy more wheels. Cast and stamped products are always on sale.
Those who are looking for cheaper wheels are recommended products from the sale section. The products in it are presented in small batches, sold out very quickly. If you liked something, you need to take it! Most often, prices are reduced for the brands "Alex", AEZ, "Advanti", "Adora".
Scam or not?
Due to the frequent technical problems of the site, many buyers start to panic. Those who paid for the goods, but have not yet received it, in the reviews call the store administrators fraudsters. The situation is also aggravated by the fact that operators do not always answer phone calls. Therefore, negative comments and even accusations of scam appear on the network.
Mistakes of managers provoke an abundance of complaints of dissatisfied and angry customers. It turns out that having paid for the goods, they wait first for it, and then in no hurry to return the money that the store will return. Unfortunately, not everyone is lucky. In the comments, the online store is called a scam. Low prices sometimes play against Tires for Free. The most incredulous people believe that the company sells fake products.
In the high season, when the demand for tires reaches its peak, there is a lot of overlays on the part of the delivery service. Customers who pay a substantial sum for an order are outraged by such a dismissive attitude. They accuse the employees of the online store of sluggishness and negligence.
Another factor that confuses potential buyers is the need to make a full prepayment. Not everyone is willing to pay and trust the beautiful promises of the site. They are supported by those who deposit money and have not received their order. Most often, a multi-line telephone is silent, and managers transfer the blame for the delay to suppliers and transport companies.
Negative
Negative reviews appear mainly on the eve of the winter season. Motorists are in a hurry and are not ready to wait a day. At the same time, managers and operators of the online store have a tremendous load. Hence the errors and hiccups in the delivery of goods. Sometimes you have to wait a long time for the transfer of tires to the service department of the transport company. If you order rare models, please be patient.
The reviews say that "Tires for free" is the only store where you can find tires that have been discontinued. But you still should not trust the words of managers about operational delivery. Usually, only the article ordering procedure lasts for one or two working weeks. This moment is unnerving the buyers whom the managers promise to ship the goods tomorrow, but the company does not. Money will be returned only when the consultants of the online store make sure that there are no required tires in any large warehouse. This nuance must be taken into account. With running models, such unpleasant situations do not arise.
Controversial issues
Technically savvy customers in their reviews claim that the company "Tires for Free" regularly changes owners. After the site was disabled, adjustments were made to its registration data and IP. Rumor has it that in late November, the online store has a new director. Users noticed that the administration of the official site deletes negative comments, but does not answer uncomfortable questions.
Those consumers who did not wait for the delivery of their purchases contact the police. In the comments, cheated clients share their experience in filing claims. Many have already turned to the prosecutor. When submitting a complaint, you need to attach scanned payment documents that were issued by the online store at the time of placing the order.