Probably, many users working with complex multi-level reporting systems had to deal with a situation when for some reason an incomprehensible error message pops up on the screen like “The object does not support properties or the Sign method”. Consider the main causes of such a failure and methods for quickly resolving the problem.
The message that the object does not support the property or the Sign method: what is it?
First of all, note that the average user is unlikely to encounter such problems. An error of the type “Object does not support properties or the method of the Sign sign” mainly appears in highly specialized programs.
An example is customers like VTB-24, Kontur-External, and others. In general, such applications relate to accounting programs in which you can create special reports. In some cases, the failure “The object does not support properties or the Sign method” can also occur when trying to make an online payment, when viewing these public procurement sites - in general, wherever a confidential operation is required.
To confirm the legality of such a document or transaction, a special digital (electronic) signature is used sign cab. It is with her that problems arise. Roughly speaking, the user's system simply does not recognize it due to some reasons, which will be discussed below, and therefore does not identify the document or transaction as trustworthy.
Possible reasons for the failure
Among the many reasons that can lead to such errors, most experts call the absence of some script libraries registered in the system that are required to establish a signature recognition method, a ban on the use of ActiveX elements, an outdated version of the .NET Framework, blocking signatures and sites by antiviruses and a firewall etc.
In addition, the error "The object does not support the property or the Sign method" (Windows 7, 64 bits) appears exclusively when using the Internet Explorer browser (sometimes a similar type is opened automatically in this browser). Therefore, it is his settings in most cases that can solve the problem. Below are some methods to solve this problem.
The error "The object does not support the property or the Sign method": what to do first?
The simplest and most logical solution to this problem is to change the browser normally. Instead of Internet Explorer, you can try to open a document or site in Opera or Google Chrome. Even if it automatically opens in Internet Explorer, there is nothing easier than copying the link and pasting it into the address bar of another browser.
If the user is dealing with the program, it is worth looking at its settings and changing the default browser.
To monitor the correct operation, you can also temporarily disable the standard anti - virus scanner and Windows firewall, and then see if the document or website opens. If everything is fine, the program and the Internet resource will need to be added to the list of exceptions.
Installation and registration of additional components
However, the solution to the error "The object does not support properties or the Sign method" is not limited to this alone. Most applications of this type require an installed Microsoft .NET Framework version 2.0 and higher in the system.
Conclusion: you need to download and install the latest release of the package, and then check the functionality.
In addition, when such a failure occurs in the message, one can often see additional instructions about the fact that some components necessary for operation are not registered in the system. As a rule, these are jscript.dll and vbscript.dll, and this situation may occur even when Windows Script Host is installed. In turn, it is highly likely that the platform itself is not installed correctly. Thus, you must first install this component on behalf of the administrator, and then proceed to register the libraries.
This is done from the command line, which is called through cmd in the menu "Run" (Win + R). For registration, the regsvr32.exe command is used, after which the full name of the file is written after a space (for example, regsvr32.exe jscript.dll). Next, just press the enter key. If anyone does not know, the jscript library is a Java element, and vbscript refers to the Visual Basic libraries.
Change browser settings
As for Internet Explorer itself, it is recommended to use a browser version no lower than seventh, but it is better to download the latest one.
Another point related to the error “The object does not support properties or the Sign method” is that some add-ons installed in the browser itself may block the definition of electronic signatures. Therefore, if there are add-ons or extensions like Mail.ru, Yahoo, or something else, it is highly recommended that you not only disable them, but delete them altogether.
Finally, to fix the problem, go to the browser properties section (either from the browser or through the "Control Panel"), find reliable nodes on the security tab and go to the security level setting, where you need to allow the execution of all ActiveX controls.
In some cases, it is enough to simply clear the cache and cookies, as well as remove garbage from the Temp folder in the user directory. At the same time, on the privacy tab in the properties of the browser, it is desirable to disable the acceptance of all cookies, and then confirm the changes.
Conclusion
It remains to say that almost all of the above methods fix the problem quickly and quite simply. The failures associated with the penetration of malware into the system were not considered here, since each user should already understand that protecting the system when working with such specifics should consist of priority tasks.