Reviews about the "Rolf South" will interest everyone who plans to purchase a new car in the near future. Here you can offer fresh models directly from the cabin, as well as used cars, which will be much cheaper. In this dealer holding, we are ready to provide you with a wide range of other services, which we will talk about in our article. We will also pay attention to customer and employee reviews so that you can get an impression in advance of what to expect from cooperation with the company.
About company
Reviews about the "Rolf South" customers leave the most diverse. Most note that the organization is still worth trusting, since it has been operating in the market for a very long time. It was founded back in 1991. Now the brand portfolio includes 21 automobile brands and one motorcycle brand. Here are presented all the most popular and sought-after foreign cars that today only exist in the world.
According to the results of 2017, in the rating of the largest private companies, the dealer holding became the undisputed leader in automotive retail in the Russian Federation. He was recognized as the largest in terms of sales of used cars and new cars.
In 2017 alone, the company sold more than 84 thousand vehicles. Compared to the previous year, sales grew by fifteen percent. The holding itself is assured that the secret of success lies in strong positions in all brands that they consider key. Today, the organization is officially considered the largest dealer immediately for ten foreign cars - these are Ford, Jaguar, Mazda, Nissan, Skoda and others.
The holding's specialists also sold more than 48 thousand used cars. In this aspect, growth was 45% per year. According to the audited statements, the total revenue amounted to more than 180 million rubles.
In 2018, only the first half results have been summed up so far. But now we can say that the company did not slow down. In the first six months, it was possible to sell almost 50 thousand new cars and more than 30.5 thousand used. Thus, the percentage growth dynamics were 18 and 48%, respectively, compared with the same period of the previous year. All this testifies to the fact that today the holding is developing, moving in the right direction.
History
Reviews of Rolf South often emphasize that the company was founded back in mid-1991. Then she appeared as one of the pioneers in the domestic automobile market. Now it is a retailer of passenger cars in Russia.
The total dealer network is 62 showrooms in Moscow and St. Petersburg.
In addition to the services associated with the purchase of a new or used car, dealerships help with its operation, maintenance, provide assistance in choosing insurance and lending programs, and look for original accessories and spare parts.
The opening of the BlueFish division in 2007 played a major role in the development of the company. This is the operator for the purchase and sale of used cars. He collaborates with all brands without exception, including the domestic auto industry. In addition to used cars, BlueFish deals with insurance and credit products, provides assistance on the road, and provides a guarantee for used cars.
Branches
Today in the Russian Federation there are 22 salons of this largest dealer holding. All of them are represented in two Russian capitals, where the majority of those wishing to purchase a new or used car are concentrated.
15 salons operate in Moscow. They are open for customers from 8 a.m. to 10 p.m. Here is a complete list of them:
- "Rolf-Diamond", Altufevskoe highway, house 31, building 8;
- Audi Center North, Leningradskoye Shosse, 63-b;
- "Star of the capital. Warsaw", Warsaw highway, house 127;
- "Star of the capital. Kashirka", Leninsky district, Razvilka village, 17;
- "Rolf-Volgogradsky", Ostapovsky passage, house 4;
- "Rolf-Altufevo", Altufevskoe highway, house 31, building 1;
- "Rolf-East", Ryazan Avenue, Building 24, Building 3;
- "Rolf-Veshki", Altufevskoe highway, intersection with the Moscow ring road, the outside.
- "Rolf-Dmitrovka", Dmitrov highway, house 107d;
- Rolf Premium, Bolshaya Yakimanka Street, 26;
- Rolf City, Yaroslavskoye Shosse, Building 31;
- Rolf-Khimki, Leningradskoye Shosse, 21;
- Rolf Center, Second Magistral Dead End, Building 5a;
- "Rolf-South", Obrucheva street, 27, building 1;
- "Rolf-Yasenevo", the 39th kilometer of the Moscow Ring Road, the outer side.
Another seven salons are located in St. Petersburg:
- "Rolf-Autoprim", Polyustrovsky prospect, 79a;
- "Rolf-Vitebsky", Vitebsky prospekt, house 17, building 6;
- "Rolf-Vitebsk Express", Ligovsky Prospekt, 24-b;
- "Rolf-Lahta", Savushkina street, 103;
- "Rolf-Lahta Premium", Planernaya street, 7;
- "Rolf-Oktyabrskaya", October embankment, house 8, building 3, letter A;
- "Rolf-Pulkovo", Startovaya street, 4a.
About car dealership
The Rolf South reviews indicate that customers have the opportunity to purchase Volkswagen, Hyundai, and Mitsubishi cars as well as used vehicles at this car dealership.
You can get here by private car or public transport. If you are traveling by car, then you have several options:
- From the Moscow Ring Road you need to go along Profsoyuznaya Street. Moving towards the city center, cross the intersections with Obruchev and Nametkin streets. Only after that turn around to follow in the opposite direction. Again passing the intersection with Nametkina Street, at the intersection of Obruchev and Profsoyuznaya Streets, turn right. The dealership is located a hundred meters to the right in the direction of travel.
- If you are moving from the Moscow Ring Road along Leninsky Prospekt, then heading towards the center, turn right at the intersection from Obrucheva Street. The dealer center will be located on the left in the direction of traffic a hundred meters to the intersection with Profsoyuznaya street. Please note that a left turn is allowed at this place, there is a gap in the dividing strip.
- Moving from the center along Profsoyuznaya street to the exit from the city, turn right at the intersection with Obrucheva street. The car dealership will be a hundred meters to the right in the direction of travel.
- If you are coming from the center along Leninsky Prospekt, then continuing to move towards the region, turn left at the intersection with Obrucheva Street. Continue driving for another hundred meters, the car dealership will be on your left.
To get to your destination by public transport, you will need to get off at the Kaluzhskaya metro station, the first car from the center. Turn right to go to Obrucheva street. The dealership will be on the right literally a hundred meters.
New cars
In this showroom you have the opportunity to purchase new cars at once of three popular brands. Some cars are available, if they do not suit you, you can order what you like. You will be delivered the "iron horse" as soon as possible.
For example, a Mitsubishi Pajero car is available at the car dealership. This is an SUV, the cost of which is 1 million 818 thousand rubles. It is all-wheel drive, 2018 model year, with an automatic transmission.
In this configuration, in terms of security, there is a remote control system for door locks with two transmitters, course stabilization of the trailer, an automatic door unlocking system in case of an accident, a "child lock", side safety bars are located in the doors. There is a button to disable the front passenger airbag, three-point belts with pretensioners, height adjustment and force limiters. Even an airbag for the driver’s knees, frontal airbags, an electronic immobilizer and a central locking.
In the exterior there is a rear fog lamp, integrated turn signal lamps in the rear-view mirrors, and alloy wheels. In the interior there is a leather steering wheel trim, a floor console with soft side inserts, a gear lever covered in leather.
The car is equipped with a special remote access system and engine start using the button. Side mirrors for comfort are equipped with heating and electric. There is an on-board computer. The interior is equipped with an audio system of six speakers. The central display has improved graphics. In particular, the animation during ignition and improved graphics visualization of the rear-wheel drive.
Used cars
An order of magnitude cheaper you can buy a used car with mileage, including in this car dealership. According to reviews of the "Rolf South" in Moscow, it is here that a fairly wide selection of various models is presented.
Just in this dealership the budgetary domestic car VAZ-21093 for 36 thousand rubles is presented. Machine 2001 release with a mileage of almost 300 thousand kilometers, a manual gearbox. In this case, a car dealership guarantees a legally clean transaction.
The cheapest option from foreign cars is the Kia Avella, which is also available at the Rolf-South Motor Show in Moscow. The reviews emphasize that this is very convenient, as it allows you to complete a deal in the shortest possible time, pick up the car immediately and leave for it home. In most cases the same day. This car will cost 77 thousand rubles. This is a 1998 sedan with a manual gearbox. Mileage - 276 thousand kilometers. The car has air conditioning and one airbag, halogen headlights.
At the opposite price pole - BMW i8 for 11 million 850 thousand rubles. This is the 2018 orange roadster, that is, a double car with a hinged roof. It has 231 horsepower, a complete set. In stock the car is presented in the Rolf Premium salon. But in the reviews of the Rolf-South Motor Show, it is worth noting that, if necessary, it can be brought to this dealership. The car has minimal mileage.
Service list
In addition to selling new and used cars in this holding, you are ready to provide a full range of services. If you wish, you can leave an online application for the purchase of your vehicle, which will be pre-evaluated before visiting the salon.
After-sales service involves warranty repairs. Since you are buying a car directly from the manufacturer at this dealership, you are guaranteed to make high-quality materials using the latest automotive technologies, in accordance with quality standards.
The warranty offered to customers here includes repair or free replacement of absolutely any elements of the car, with the exception of tires and some other parts. Work is carried out by authorized dealers within the warranty period. Moreover, the client is required to comply with certain requirements. This is the creation of conditions for normal operation, as well as timely maintenance. It is important to comply with the service interval set for a particular car model.
For example, in reviews of the Hyundai in the Rolf South, customers say that the warranty period is 100 thousand kilometers or a three-year service life (whichever comes first).
Maintenance involves adjustment, lubrication, mounting, diagnostic and diagnostic, electrical and refueling. When performing services in specialized centers of the company, customers are guaranteed the use of exclusively original consumables and components, the work of attentive and qualified personnel, the minimum time spent in the car workshop, the absence of hidden and additional costs for the work, which is often encountered in other auto centers.
What else is said in the Rolf South reviews? Body repairs are also performed at this branch of the company. This moment should be approached especially carefully, because often the body can reach half the cost of the entire car. In addition, this is his appearance, which can say a lot about the owner. It is worth recognizing that no one is safe from troubles and misfortunes on the roads. Especially often they happen in the summer. Here you will be offered body repair services with a 20% discount.
On the basis of the dealership you can purchase original parts and accessories, wheels and tires, oils. Moreover, many commodity items are offered at wholesale prices.
Additionally, there is a car evacuation service. If a car cannot move on its own as a result of a breakdown or accident, you only need to call the Rolf-South car dealership. In the reviews, customers note that specialists themselves will help organize a tow truck and bring a car for repair or restoration. The company itself is not involved in the delivery of damaged vehicles, but cooperates with several partners who guarantee the minimum time costs, comfortable and careful delivery to the workshop. It is worth noting that if the car was purchased in this salon, and the malfunction is guaranteed, the evacuation services will be compensated to the owner.
You can count on technical assistance around the clock. A hotline is open 24 hours a day. Its specialists will promptly tell you how to behave in case of an accident, instruct how to communicate with an insurance company, and call a tow truck. Moreover, some service centers work around the clock. In this case, you can come for repairs at any time of the day, without traffic jams and just when it is convenient for you. True, the Rolf-South branch is not one of the 24-hour dealerships.
If necessary, they will help you in the remote settlement of losses. When an insured event occurs, it is possible to complete all documents without personal presence. The specialists of the center will take on these functions, after which they will promptly send the car for repair to one of the service stations. The advantage of this service is that you save time, as dealership specialists contact the insurance company directly. In such a situation, you are guaranteed to receive a referral for repairs to one of the Rolf auto repair shops.
In the event of an insured event, you only have to immediately call the traffic police, and in the case of unlawful actions by third parties - the police. You fill out an application for an insured event, the rest is taken over by Rolf employees.
If necessary, you can rent a car here. Design takes place as quickly as possible, a large selection of models is presented. Among the advantages are the lack of mileage restrictions and unlimited CASCO. Rent in Rolf salons costs from one and a half thousand rubles a day without hidden fees. When renting from three days, you are given a discount, there are special offers for regular customers. Often customers use this option while the machine is at a service station.
The company provides various financial services related to the sale and purchase of vehicles. If you don’t have enough money for a car, you can apply for a loan directly at the dealership, including under the program of soft loans on favorable terms. There are special attractive financial products when buying a car of a particular model or brand. It is worth noting that, choosing a loan at the Rolf holding, the buyer has several advantages. There is an opportunity to purchase a car without a down payment, and under special programs even at 0%, that is, actually by installments. The loan term is from one to seven years, it is issued as quickly as possible - in just two documents. A loan can be issued for both a new and a used used car. It is possible to include additional services in the loan body, and then pay off the debt ahead of schedule without any fees and overpayments. When considering the application, the total family income is taken into account, moreover, there is the possibility of registering a car for another person or admitting to driving other drivers, except for the borrower directly. CASCO may be included in the loan body.
When buying a car, you can insure it on the spot. , . . , . - . .
When purchasing a hull, discounts are provided for age, driving experience, as well as for the purchase of additional insurance products. You can count on a discount if you install an additional alarm. You can pay the insurance premium in several stages. The CASCO-issued client is guaranteed free evacuation of the damaged car from the scene, departure of the emergency commissioner in an accident, assistance and assistance in collecting documents from the competent authorities.
Additional insurance products include a program of comprehensive customer support in the event of an insured event, protection against breakdowns after the end of the warranty period, preservation of the value of the car in the event of theft or when complete structural loss occurs, and much more.
Career
Given how many salons and branches there are at Rolf Holding, it is not surprising that there are always open vacancies.
For example, they are currently looking for a used car appraiser, extension specialist, and sales support manager.
The appraiser is required experience in purchasing cars with a mileage of one year, knowledge of a wide range of vehicles and their features, communication skills and customer focus, good working skills on a personal computer. He will have to evaluate used cars, determining their market value, taking into account mileage, age, damage and current market prices. When communicating with a client, it is important to be able to defend your position reasonably, to draw up documents for the purchase. The company offers registration in accordance with Russian legislation, official salary, an additional medical insurance policy and even discounts from partners for learning foreign languages, for buying real estate, visiting fitness clubs.
In the reviews of employees about Rolf South, those who have already gotten into this holding note that they really pay white wages and do not delay. When implementing a sales plan, you can count on bonuses and bonuses from management. Often students come here to combine study with work. For example, in the reviews of the Rolf-South showroom, some employees note that their working day lasted from 16 hours until the showroom closed, which made it possible to keep up with all couples without problems, and then calmly get to the car center branch.
Specialists working as a manager significantly improve communication skills with people, gain invaluable experience in sales, which can be used in another job in the future.
Negative
It should be noted that there are also negative reviews of employees about the "Rolf South". Of the shortcomings, almost everyone notes a clear violation of the law related to the refusal to pay double the work on holidays. It looks especially surprising in a company that has huge profits and is considered successful.
If everything is relatively good in the dealerships themselves, then in the repair zone the situation looks depressing. This can be concluded from the reviews of the official dealer "Rolf-South". Ordinary employees say that the management doesn’t care what happens in the auto repair shops. Heads of units communicate roughly and rudely with subordinates, a large number of tools are broken, no one is going to change it, constantly having to ask one or the other from colleagues working on neighboring lifts.
Regularly have to deal with outright deception. Such statements can also be found in customer reviews of the Rolf South. For example, when a car enthusiast buys expensive replacement oil, which he was advised at the same car dealership, they pour the cheapest oil into the engine. This is simply impossible to control. Then, according to reviews, mechanics take these oils home or sell them through friends and acquaintances. Those who claim to work honestly receive a beggarly salary. Often about 30 thousand rubles a month. All this leads to a large number of negative reviews about the “Rolf South” on Obruchev. Many quit, looking for a new job.
Customer Impressions
A lot of positive customer reviews about the "Rolf South". Some customers are satisfied with the service they are facing here and the level of service. For example, many note the favorable price of the cars that are offered here.
From customer reviews of the Rolf-South Motor Show, it is known that it is here that they offer some of the most favorable conditions in the capital. Especially when the client plans to purchase a new car from the salon through a trade-in. Moreover, even if the client is satisfied with the level of service, when applying for a loan, he is faced with the imposition of a large number of additional services, due to which the amount often grows by several hundred thousand rubles. Therefore, in the process of paperwork should be especially vigilant.
Discontent
If you analyze, the number of negative customer reviews about the "Rolf-South" in Moscow will significantly exceed the number of positive. If the car is bought through a trade-in, then be prepared that ahead of you will be completely disappointed. In reviews of the Rolf South, customers claim that the price that will be negotiated initially will then change, perhaps radically.
Do not flatter yourself when choosing models, even if they initially promise you that all the colors and equipment are available. In reviews of the Volkswagen in the Rolf South, customers claim that unpleasant nuances are clarified on the spot. In most cases, only one color is available. At the same time, even a new car can be brought scratched, and then pick up for polishing with displeasure. As a result, after the acquisition of Volkswagen in the Rolf South, the reviews leave negative, but the impression remains disgusting.
As in most other salons, you should be prepared for the fact that you will be persuaded to expand the vehicle equipment, and when applying for a loan, look for hidden payments and imposed services, it can not do without it.
Particularly often, managers try to increase the loan body if a customer buys a used car in Rolf South. The reviews advise to bypass this salon. And when the car is handed over for a trade-in, half of its cost will be spent on arranging all conceivable and inconceivable insurances.
In reviews of used cars in the Rolf South, customers write that they often encounter overt deception. In addition, constantly have to listen to rudeness on the part of managers. In the reviews about the Rolf-South motor show on Obruchev, they notice that they were repeatedly seen in unscrupulous advertising. They promised specific discounts, confirmed by telephone that everything was really so, but in reality it turned out that you would have to pay several times more for the selected car.
Judging by the reviews, you need to be especially careful with a used car in Rolf South. Despite the fact that the purity of the transaction is guaranteed, in practice you may encounter the fact that the car will be encumbered or there will be a lot of fines on it. Therefore, to buy a used car in the "Rolf South" in the reviews is not strongly advised. Better to choose a more bona fide seller. It is worth recognizing that only a few buy a good used car in the Rolf South. According to reviews, the rest remain dissatisfied with the quality.