The federal-level retail chain managed by X5 Retail Group combines discounters in the largest cities of the country (including Moscow and St. Petersburg), regional and district centers. The company owning Pyaterochka stores, whose employee reviews are very diverse, is one of the largest employers. What do network employees value, what pros and cons do they pay attention to first of all?
Pyaterochka format
Pyaterochka was founded in 1999 and was conceived as a trading network selling high-quality goods at affordable prices. The “soft discounter” format involves quick purchases of everyday goods within walking distance. The company today focuses on the low price segment, that is, on buyers with an average material income. Pyaterochka stores, reviews of employees reflecting the complexity of working on the network, do not differ in a diverse assortment and high-quality service, but satisfy the basic needs of customers.
Work specifics
Features of work in discounters of this format are associated with large daily flows of customers. Giant maneuverability requires focus, energy and stamina from staff. High employee turnover, especially among trade workers. Negative reviews of employees about Pyaterochka company are connected with the fact that many are not satisfied with working conditions and frantic pace.
The work of each specialist in the network has its own characteristics, which it is advisable to familiarize yourself with before making a final decision on getting a job. For example, the duties of a cashier include work in the hall, laying out goods in their area, monitoring expiration dates, checking price tags. If there are no surround vision mirrors, the cashier works all day standing to inspect shopping carts. If you miss the goods, you will have to pay from your pocket. Everyone is liable: from the cashier to the director. In addition, there is a system of fines.
Pyaterochka - the employer
Work at Pyaterochka, the reviews of employees about which are ambiguous, this is employment according to the Labor Code, the availability of social programs, medical insurance, material assistance, etc. Many people also note the career opportunities provided by the company, in this regard, much depends not only on the person, but also from the loyalty of the leadership, the team in which you have to work. In addition to stable wages, employees receive bonuses based on turnover.
A significant problem of X5 Retail Group is the lack of personnel and their high turnover, primarily among the employees of the basic staff. For a small wage, ordinary employees have to assume the responsibilities of a seller, cashier, merchandiser and loader. Unpaid processing is becoming the norm.
Work at Pyaterochka - employee reviews
In their many comments on work at Pyaterochka, network employees note both pros and cons. There are much more negative opinions, but there are many workers supporting their company. Among the positive aspects of the company, an excellent team, a white salary and a social package are mainly noted.
- Official employment.
- Salary is paid without delay.
- The permissible percentage of losses (delay, theft, etc.) is set off, which is debited from the company.
- They pay sick leave, material assistance, etc.
Any Pyaterochka store, the reviews of employees about which are generally positive, becomes successful thanks to the coordinated work of the entire team, the professionalism of the director and managers. The company itself, according to many, is a very worthy employer.
What are the employees of Pyaterochka dissatisfied with?
Pyaterochka, the reviews of employees about which contain a lot of negative comments, rests mainly on ordinary workers. In their reviews, they note the incompetence of the senior management, its focus on the external side of the work, and not on solving the real internal problems of the company. Many former employees of the network complain about working conditions in Pyaterochka and note the same shortcomings:
- Large loads and additional responsibilities associated with a constant lack of staff, reductions.
- Constant processing (at least 2-3 hours daily), mostly unpaid, free weekends. In some stores, everything is delayed: from the loader to the director of the Pyaterochka store.
- Employee reviews often touch upon such a problem as toughening the terms of bonuses and canceling discounts for staff. They note that large executives receive large bonuses.
- Unsatisfactory working conditions. Employees of individual stores complain of leaking roofs, sewer odors, door malfunctions, etc.
- The lack of surveillance cameras.
- Safety measures and operating procedures at the terminal, checkout are not observed.
- When applying for a job, they do not provide or sign an employment contract, job description, order, etc.
- Boorish attitude from the leadership.
What do ordinary employees offer?
Among the reviews of ordinary staff there are also those in which not only the pros and cons of the employer are noted, but specific wishes for improving the company's commercial and managerial activities are contained. For example, they propose to work on the assortment, tightly control the provision of RC products.
Basic staff draws attention to the low qualifications and lack of special education for managers, directors, sales representatives. They suggest revising the personnel selection system, as the result of incompetence of office workers is the huge losses and losses of stores. Competent specialists are needed by the departments that carry out orders, logistics centers and the Pyaterochka chain stores themselves.
Employee reviews (Yekaterinburg) contain suggestions for creating a more effective motivation system involving the receipt of bonuses and allowances based on the results of personal work.
Negative in labor collectives
Given the numerous opinions of network employees, one cannot but pay attention to the unfavorable socio-psychological climate prevailing in many stores, eternal suspicions, “squealing”, theft. Relations in the work team largely depend on the leader. Will the employees respect the director, who arranges for work “dead souls” for his work experience at Pyaterochka (employee reviews, Moscow), receives wages for them, and assigns responsibilities to subordinates? Should a director encourage conflict and gossip in a team? A store under the supervision of a person incompetent in elementary management issues will never work successfully.
What will they not say at the interview?
Today, the norm for many employers is misinformation and deception of applicants applying for a job. Therefore, looking for a new job, people independently collect information about the organization, drawing on the experience of friends and acquaintances, read reviews. It is important to study the opinions of employees about the department, about the management, before getting a job in the Pyaterochka store (feedback from St. Petersburg employees). What can be silent at the interview?
- Salary may be 30% less, as a rule, this is only a salary. Set inflated targets so as not to pay premiums.
- In fact, you will have to work out from 13 to 16 hours (depending on the position), only 10.5 will be paid. When the cashiers do not have time, carry out the calculation of the goods at night.
- They do not pay night inventories, work on weekends, are sent on unpaid leave, they are called to work from vacation, because there are not enough personnel.
- Of the one and a half hours set for a lunch break, they really make it possible to use only 15 minutes, in the evening - 5 minutes.
Conclusion
Labor in the field of trade, especially in network companies, is almost always associated with processing and additional responsibilities. The question is how much they will be. In any store, a lot depends on the director, who knows whether or not to be able to motivate staff, to organize effective work without gigantic loads.