Reviews of "Fresh Auto" will help potential customers of this company to understand whether it is worth trusting and what they can count on in cooperation. This is a large enterprise that has several branches in different regions of Russia. The company considers its main mission to be the formation of a civilized market for used cars in the country. After all, the company specializes in this segment.
About company
Reviews about "Fresh Auto" are very different, so in this article we will try to figure out what this company is in reality. It has been working in the market for 12 years. During this time, 10 car dealerships were opened in seven regions of Russia. The company specializes in sales of commercial, passenger cars and motor vehicles. Each year, it is possible to sell about 20 thousand vehicles.
The company is also an official dealer of Mercedes-Benz, Infinity, Mitsubishi, Ford, KIA and GAZ brands. The management of Fresh-Auto considers itself a true professional in the used car market. There are three important components to such statements:
- Each car before being put up for sale undergoes a thorough technical check and diagnosis. The specialists of this company are well aware of how to properly check a car of any make, therefore they indicate all the necessary recommendations in the diagnostic sheet.
- All documents are also scrupulously checked and a specialized examination is carried out. We study and verify not only the data of the car itself, but also of all its previous owners. Certified experts can guarantee that after their inspection this vehicle will be 100% legally clean.
- Pre-sale preparation is carried out. It includes polishing the body, dry cleaning the interior, eliminating body defects, maintenance, which is considered necessary for the safe evacuation.
The company even has its own philosophy, which is based on the sign of infinity. It is through him that employees strive to express their approach to long-term relationships with a client, which is based on open and honest work. In addition, according to the company, this same sign symbolizes the road, movement, a closed cycle of turnkey services.
Regional offices
In reviews of "Fresh Auto" customers note that the big advantage is the presence of large branches of the company in several regions of the country.
In Moscow, the company’s representative office is located on the MKAD, the 63rd kilometer. In Nizhny Novgorod, Fresh-Auto is located on Kazan Highway 6V, and in Lipetsk - on Moskovskaya Street, 30D. Voronezh residents will find the company on the 4th kilometer of the highway to Moscow and on Antonov-Ovseenko Street, 35L. In Krasnodar, "Fresh Auto" is located on Goryacheklyuchevskaya Street, 5, and in Volgograd - on Zhukov Avenue, 94D.
The most developed network in Rostov-on-Don - there are three branches. They are located at the following addresses:
- 1st Machine-building lane, 1;
- Vavilova street, 59E;
- Aksaysky Avenue, 19.
All car dealerships are open daily from 9 a.m. to 9 p.m.
Guide
The company is headed by CEO Denis Migal, who has been managing the company for several years. He is assisted by an experienced team of employees, which is carefully selected in each region.
For example, the Moscow auto show is headed by Maxim Ryazanov. He is assisted by the head of the sales department Arthur Petrov, the head of the supply department Sergey Evseychik, the head of the lending department Daria Eremeenkorva. Evaluation experts, sales managers, loan officers, office managers, administrators and content managers also take a direct part in the work of the company.
Opportunity to take a loan
It is no secret that in our time, many people dream of changing the car to a new one, but few people manage to do this without attracting additional loan funds.
The company is sympathetic to this practice, noting that a third of cars today are sold on credit. Car dealerships work with two dozen partner banks, ready to choose the best conditions for you and honestly telling about the features of the contracts.
To apply for a loan, it is not necessary to go to a bank branch, because you can do this at a car dealership. The application is filed under two documents. The answer has to wait no more than one hour. Special programs have been developed for customers with no down payment. At the same time, you can get a loan and a car in one day. Such opportunities are available to buyers of any type of transport from any region.
Urgent buyback
Like most companies that are currently in the used car market, an urgent buyback function is practiced here. The company notes that every year they buy back about ten thousand vehicles. Since then, they have learned to do this professionally. Due to the fact that the branches are located in different regions, your car can be valued more expensive based on the situation on the market where it is planned to be sold.
You can arrange an urgent purchase in the shortest possible time. Arriving at the salon, you will need to undergo a legal check of the car, free diagnostics, after which the specialist will announce to you the amount for which the company is ready to purchase a car. If you agree, a contract is drawn up. After that, you immediately get your money on hand. All this takes no more than an hour. You can be settled in cash or by bank transfer.
All operations are carried out by legally competent specialists, so that you will be fully protected from any fraudulent schemes. The process is civilized and safe. Registration of your car ends immediately after the transaction, so you should not worry about taxes and penalties that will fall on the shoulders of the future owner.
The company works with any brand of car. Indeed, the main and determining criterion is the absence of serious accidents and legal cleanliness. The company has no concept of non-core brands with which the company refuses to cooperate. You can be sure that each car will be appreciated. The company also has the ability to purchase credit cars. You don’t have to transfer money to the bank yourself, as Fresh Auto specialists also deal with this issue.
Given that the most common reason for selling a car is the desire to purchase a new car, the company has developed an exchange service with a surcharge. Your vehicle will be guaranteed to be more expensive if you buy one of the vehicles presented in the cabin in return. In this case, the exchange can be between a commercial, passenger car and even a motorcycle.
Civilized exchange
The trade-in service provided by the company's employees is ready to take advantage of an increasing number of potential car dealership customers every year. This is a civilized and convenient method, when in just a few hours you can sell an old car in exchange for a new one.
In this case, a wide assortment is considered a clear advantage of the company - this is about 1.5 thousand cars that are always in stock. Thanks to the online sale service, you can purchase a vehicle, regardless of which branch or region it is located in. To do this, you just need to come to the salon, make your choice, and after 48 hours you will be organized delivery. If the car is in another city, then you can make a full impression of it from high-quality photographs, as well as a complete diagnostic map of each car.
Only in this company you can exchange among themselves, for example, a commercial and a passenger car, a motorcycle. If the car you part with is more expensive, the difference will be returned to you.
Customer experience
You can find many positive reviews about the "Fresh Auto" in Voronezh. The company's customers emphasize that they finally no longer need to constantly look for a car dealership through which you can quickly and easily change your car, if you want to sell your car if you urgently need money, or buy a used car for a reasonable amount. There are no complaints about the work of employees of the Voronezh branch. Assessment of the vehicle, as well as all calculations and sales, is carried out in a short time and with utmost honesty.
In reviews of Fresh Cars in Rostov, salon visitors acknowledge that they were particularly interested in the interactive sale. After all, this is a great chance to see what and where it is proposed, to ask the price, to issue all the documents in one place. No need to spend a lot of time and effort searching for a suitable option on sites with free ads, call up with the owners and travel to other regions.
In customer reviews of Fresh Cars, many note the professionalism of employees who perfectly know their job. They quickly and clearly check documents, without leaving any tails behind them, they are ready to give an exhaustive answer to any question, starting from reconciling the VIN code and ending with the number of car owners.
In reviews of Fresh Cars in Lipetsk, customers often admit that they are especially impressed by the organized business process, which takes into account all the details and nuances.
Some people in these salons bring to life their old place, for example, about an SUV. Due to the fact that it is planned to purchase a used car, it is possible to purchase a vehicle that will be affordable. If there is not enough money, you can get a loan without leaving the car dealership.
In reviews of Fresh Cars in Volgograd, one can find many satisfied owners of used cars, who note that experienced appraisers took into account all the details and nuances when selling them. The employees did not focus on the readings of one odometer, but carried out a full-fledged diagnosis, which showed the deterioration of the car, existing problems and ways to quickly resolve them.
Compared to most other similar car dealerships, this company has a service for delivering a car from another city. Judging by customer reviews of Fresh Auto, this approach to working with customers is highly regarded. Since in Russia the company has several branches at once, you can simply select a car on the site, not paying attention to the city in which it is located. If it turns out that the car needs to be transported, then the delivery will be arranged in a week.
In reviews of Fresh Cars in Moscow, some customers are even surprised at how honest the sales managers they have to communicate with. Truly professional specialists talk in detail about the shortcomings of the car, about what will need to be changed and corrected, what funds will have to be invested. Further it is up to the client himself to agree to such an acquisition or not. It is worth noting that if the car requires the active participation of the user, replacement of consumables, repair, then its price will be significantly lower.
Negative
It should be recognized that there are quite a lot of negative customer reviews about Fresh Cars in Voronezh and other cities. For example, not all managers are honest and open. Customers complain that during the sale they were promised that during the diagnosis, a thorough check of the car is made for mileage twisting. During the inspection, the manager writes how everything is done quickly and honestly with them, but in reality everything often turns out to be the other way around.
In the reviews of Fresh Cars in Voronezh, some buyers admitted that after acquiring such a "tested" car without a run on Russian roads, it turned out that in reality the mileage was around 700 thousand kilometers. Just a few days after operation, problems are identified. And after contacting a professional repair shop, it turns out that the wear of almost all spare parts is catastrophic. It happens that an engine replacement is required.
In reviews of "Fresh Auto" in Rostov and other cities, those who decided to sell their used car through this car dealership are also unhappy. Customers complain that the car is priced biasedly, moreover, they take money from the seller, and not from the buyer, for pre-sale preparation. These works are estimated at 30 thousand rubles.
Many dissatisfied
In the reviews about the Fresh Auto dealership, there are enough dissatisfied among those who decided to use the exchange services. Customers note that their car is priced inappropriately cheaply, assuring them of problems that the car owner had not encountered before.
In reviews of "Fresh Auto" in Rostov-on-Don and some other cities, you can find direct indications that in neighboring car dealerships operating on a similar basis, the car was rated much more expensive, almost twice. This is a proof that the company does not value its customers, trying to only earn as much money as possible. Therefore, there are so many who are not satisfied with the company.
Speaking of used cars, in reviews of Fresh Cars, vehicle owners often complain about an unreasonably low rating. Therefore, they have to go to another office.
In reviews of "Fresh Auto" in Krasnodar, you can find customer complaints that the management is trying in every possible way to promote their product, regardless of whether they tell the truth. Their main goal: to attract a client to a car dealership. As a result, incredibly favorable prices, promotions and special offers can be promised to him. But when the client arrives at the place, then he doesn’t find anything. Prices remain at market levels, and for individual positions will be even significantly higher than in neighboring car dealerships. It is especially unpleasant for buyers who live in other cities to come across this, and go to this car dealership for many kilometers in the hope of buying a car at a significant discount. People just in vain come to Moscow or another large city in which there are representative offices of this company. This problem in reviews of "Fresh Auto" noted by many customers.
Employee Reviews
At the same time, many employees of the company are satisfied with the conditions that are provided to them here. Some are fond of sales, their indicators are growing, therefore, income is increasing, which cannot but rejoice.
The feedback from employees about Fresh Auto says that management teaches the team to work together and to treat each client with respect and respect. In addition, there are career prospects. For employees, many corporate events are held at which you can get to know each other better, unite, and feel like a real team.
Those who have long been working in this company note that this is a large company with its strict rules and clearly defined work. The corporate spirit immediately becomes noticeable, although joining the team is not easy. But soon you notice that the team is endowed with such a pleasant quality as mutual assistance. All support each other, trying to help beginners. This is one of the main differences of this company from many similar ones.
Among the minuses, employees note that the real salary is many times less than the proposed one. For example, if initially they promised about 100,000 rubles a month, in practice rarely more than 40,000 comes out. In addition, some argue that new employees are not officially registered for a long time, so in fact they get paid in envelopes. Accordingly, no tax deductions are made. However, there is simply no information to support these facts.
Direct field managers are sometimes dismissive of staff, they can be rude. And in the work, according to employees, everything is not as clean as they promise their customers in advertising. Appraisers themselves can twist the mileage in order to sell the car more expensive, hide defects and shortcomings of the vehicle from buyers, as well as resort to other ways that will ultimately help make more money.