A computer is a complex machine. PC users face a wide variety of malfunctions and failures in operating systems every day. So that all this does not interfere with comfortable work, you need to know how to fix bugs. What should I do if a user sees the message: "Unable to access YouTube site"? Why may this problem occur? What tips will help users get rid of the problem being studied?
Site malfunctions
The first scenario is a disruption to the site you are visiting. And any. The user suddenly popped up a message: "Can’t access YouTube site: connection dropped"? Then you should not panic!
If the problem lies in the disruption of the service, the user will not be able to influence the troubleshooting. It remains only to wait until the site is brought back to life.
Most often, when YouTube crashes, you can see messages about this on a variety of news pages and social networks. But a similar problem does not occur too often. What other scenarios are possible?
the Internet
For example, the cause may be a malfunction in the Internet. If you can’t access the YouTube site (or any other page), you must first make sure that you are connected to the World Wide Web.
Users often note that they are faced with the problem being studied in certain cases:
- due to accidents at the provider on the line;
- with untimely payment of the Internet;
- in case of network failures for other reasons.
In any case, the situation is corrected in only one way - by returning Internet access. As soon as it works, all pages will also be visited without difficulty.
Another browser
So, the user saw an inscription on the screen: "Unable to access the YouTube site." How to fix the problem? It is difficult to predict which particular option will help. Therefore, it is recommended to iterate over all the proposed methods in turn. Especially if you can’t diagnose the cause of this situation.
You can open YouTube or any other “problematic” site in another browser. It is likely that the problem is caused by a failure in the application that is used to access the World Wide Web.
If YouTube works properly in one browser and not in another, it is recommended that you reinstall the appropriate software. Or completely abandon its launch. But that is not all that can help. What tips and recommendations do users give each other regarding the phenomenon being studied?
Viruses
Can't access your YouTube site? What to do to the user? There are many ways to eliminate this phenomenon. As well as the causes of the failure.
It is often necessary to face the inability to visit certain pages on the Internet due to the presence of viruses in the operating system. Accordingly, it is necessary to cure the computer from a variety of infections and spies. Only in this case can we hope for a successful solution to the problem.
The fight against viruses is as follows:
- cleaning the PC registry;
- scanning the operating system with an antivirus;
- computer treatment (a special button will appear in the anti-virus system after checking for dangerous software);
- removal of unsafe treatment objects;
- Eliminate spyware and browser hijackers on your computer.
Sometimes you can advise users to completely reinstall the operating system. This step successfully cures viruses on the computer, but the user loses all the available data on the hard drive. Reinstalling the operating system is applied only as a last resort. For example, if a virus seriously damaged a computer.
Cache and Cookies
If you can’t access the YouTube site, Opera or another browser you used in this case is not so important. The main thing is that the problems are always the same and they are solved in approximately the same ways.
Sometimes, the browser’s cache and cookies become the cause of the problem. If you clean them, the error will be eliminated, and the user will be able to get to the site he needs.
Clearing the cache and cookies is carried out in the application settings. Typically, the corresponding items are in the menu to clear the browser history. There is nothing difficult in this - just 2 clicks, a bit of waiting and restarting the program.
It is more likely that such a technique will help return the browser to full functionality. But what if even clearing the cache and deleting cookies did not help? Are there any other tips to help users?
Registry
When you can’t access the YouTube site, you can try to correct the situation by applying one small trick. It is about cleaning the PC registry. It is best to use the Ccleaner program for this operation.
The user will have to:
- Download and run Ccleaner.
- Click on the "Analysis" button in the program menu.
- Wait. After the computer has finished scanning, the "Cleanup" button will appear. You need to click on it.
Done! Now the user has a completely cleaned computer registry. You may notice how several free gigabytes of memory appear on the hard drive. The browser will begin to work better. And the error studied may not appear.
Bans
Another reason for the impossibility of visiting a particular site is the prohibitions of the provider, as well as "parental control". In the second case, users themselves in antiviruses set access rights to certain resources. Therefore, the only solution is to eliminate parental control.
But if there is a suspicion of the "intrigues" of the provider, it is best to call the company that provides Internet access, and clarify whether you can work with YouTube or not. Most often in practice it is precisely “parental control” that is encountered. Modern providers do not block access to popular sites.
Manual check
In some cases, you can try checking the file called hosts. This document spells out bans on visiting certain pages. You can find this file in the hard drive section on which the operating system is installed. Go to: Windows / system32 / drivers / etc.
Next, the hosts document is opened using notepad. To remove the ban on YouTube, you need to find the corresponding line with the address youtube.com, and then erase it. Changes are saved.
That's all. Now it’s clear how to proceed if you can’t access the YouTube site in any browser. Not so hard as it seems.