In this article we will talk about the legitimacy of a situation in which the SPSR Express delivery service asks for passport data. Does this company have the right to request, is it possible to refuse and still receive your order?
Why is the Internet cheaper than the store
Internet trading in our time is much more developed than market trading. This is because the goods presented on the Internet platforms do not need storage facilities for storage, as well as the staff of trained sellers. As a result, its prime cost does not change, but there is no additional markup that is present on the market and in stores. As a result, such trading platforms as AliExpress or Ozon offer products that cost several times less than in stores familiar to us. “So that's why the product“ from the Internet ”is cheaper! And there is no magic here, ”some readers will think now. Goods are delivered to direct customers using delivery services. When choosing a product on the trading floor, the buyer decides which company will bring the purchase to his home. If we talk about "Aliexpress", then this site offers several ways to deliver goods.
There are services that do this for free, there are a lot of them. A significant drawback of the work of these companies is that a purchase can be expected for at least three months. This is inconvenient, since if you want to make a gift for an anniversary or a celebration to a loved one, then you can not get the order on time.
The second minus of free shipping companies is that very often the goods cannot be tracked. As a result, the buyer does not even know whether the order has been sent to him, or whether his money is simply blocked by the trading platform. If in the first case the goods will go on for a long time, then in this case the parcel may not be received at all. And there are no guarantees that the money for the order you will receive in full.
For this reason, AliExpress offers paid shipping services. One of the most famous is the SPSR Express. Meanwhile, one often encounters the question that SPSR Express asks for passport data. In comparison, free delivery services do not make such a request. The buyer has a reasonable doubt whether the request to provide personal information is any fraud. We will deal with this question below.
About SPSR Shipping Company
SPSR Express is a Russian goods delivery service that delivers packages both domestically and abroad. Items are delivered within two weeks. This is much faster than waiting for your package from free services. AliExpress and SPSR Express have been cooperating for more than 7 years, as a result, this delivery company sometimes provides the opportunity to bring goods to their destination for free.
Of course, no one works for free, and SPSR Express will necessarily charge a delivery fee. But it will be paid by the seller who is interested in marketing his products. When ordering goods on “AliExpress” and seeing that SPSR Express will be delivered free of charge, keep in mind that the seller paid.
Is it possible to order delivery by this service if the seller does not cooperate with this company? No, you will not succeed. Choosing a product and indicating the delivery location of the desired position, you will see a list of companies that can deliver your order. You can get the goods only with the help of these intermediaries.
To provide or not?
You may encounter today that when ordering goods on the AliExpress SPSR Express site, it asks for the passport data of the buyer. Any civilized person knows that these days to provide such information is fraught with unpleasant consequences. There are many illegal schemes through which, using a citizen’s personal information, you can access his contributions or make a deal in his name.
If SPSR Express employees ask for passport details, a reasonable desire would be to refuse to provide such information. How legitimate are these requirements? Can I get my package without responding to a request for SPSR Express passport data on AliExpress? Let's figure it out.
How Russia SPSR Express works
"I do not want to provide passport data to anyone!" - this is the first reaction of a person if someone else asks for personal information from him, except for the bank in which he is served.
If earlier you already ordered goods on Aliexpress and chose delivery by another service, you know that no one was interested in your personal data and the order arrived safely. This is the difference between the Russian transport company, SPSR Express requires the passport data of customers. In what form is this being carried out and can it be refused?
Personal Information Request
Immediately after you have chosen the goods and the transport service, you will receive a special form by e-mail. It will indicate that you made an order on the Aliexpress platform at such a number. In order for your purchase to be delivered, the SPSR Express team requires passport details. In a special form you must indicate your full name, number and series of the passport, as well as the place and date of issue, delivery address.
SPSR Express asks for passport data on the basis of an agreement on the procedure for the movement of goods across the customs border by individuals. You will also be asked to enter your mobile number so that you can receive SMS about the status of the order.
Legality of the requirement of the SPSR
After ordering on AliExpress, SPSR Express asks for passport data. Is it legal? Yes. This operating procedure of this courier service is regulated by the order of the Federal Customs Service No. 1772 of September 15, 2014. The request for personal data is quite legal on the basis of the Certificate of inclusion in the list of customs representatives.
You can find this certificate on the official website of SPSR. You can approach this issue to verify the legality and on the other hand. To do this, go to the website of the Federal Customs Service and check what the customs orders about the organization of SPSR are. To do this, in the column called "organization", enter "SPSR Express".
Why do I need passport details to the delivery service?
SPSR Express requires the passport data of the buyer in order to be able to perform certain actions for processing parcels at customs that are imported into our country. By providing personal information to the company, you make it clear that you agree to receive an SMS message about the status of the order, the movement of your goods, and that you have read and agree to the content of the documents ("SPSR Express Personal Data Processing Policy", "Information on the Processing of Personal Data ”, As well as the“ Customs Representation Agreement ”).
When your order arrives, you will receive a notification by phone, which will indicate the code for receiving your goods. In addition, by email, "SPSR" will send you a letter with instructions on where to pick up the goods. You can choose a courier delivery service.
How often does SPSR Express request personal information? Passport data will need to be entered only once, when you first order the goods. In subsequent times, when choosing this delivery company, you will only need to indicate the place from where it will be convenient to pick up your goods.
Is it possible to refuse to provide personal data?
Is the following situation possible: SPSR Express asks for passport data, and you refuse to provide it. According to the "Agreement of the Federal Customs Service", you can personally make customs clearance of goods that have arrived at your address. But then you still have to provide personal information to the customs authority. If you do not, then in thirty days your order will be sent back to the seller.