Modern women have long been accustomed to shopping without leaving home. This method significantly saves the family budget and time that can be spent for the benefit of yourself or your loved ones. And it helps beautiful ladies to shop quickly and profitably with a wide variety of online stores. Today, on the Web, women can look into a wide variety of shops and select the entire range of goods - from small things for the home to large-sized household appliances. And if you need clothes, then the choice of sites will be simply incredible. Of the total mass of such resources, the online clothing store La Redoute stands out . This French brand has long been loved by Russian customers who highly appreciated a wide range of products, interesting design, excellent quality and low prices. Recently, however, quite a few conflicting reviews have appeared on this site, so we decided to review the La Redoute online store and tell our readers the most necessary information about it. We will definitely use customer reviews in this article in order to make it easier for you to form an opinion about this resource.
What is La Redoute?
If you have never looked into the La Redoute clothing store, then it's time to correct this omission and get to know the fashionable French brand closer. This site was created specifically for Russian customers and is designed for our size range. Therefore, do not be afraid that the clothes will be small or not suitable for the cut. As indicated in the reviews of La Redoute, most models fit perfectly in the figure and do not need additional adjustment.
Since only French clothes and shoes are sold in this store, its quality always delights customers. And this is especially important when it comes to children's products, the choice of which is huge on the site. Moms write in reviews that things bought at La Redoute are simply not demolished. In addition, they please with an unusual cut, bright colors and interesting performance.
In addition, La Redoute is a very convenient online store with a convenient and simple interface. Here, even a novice will quickly deal with the features of the selection and ordering of goods. And for those who do not too often make purchases on such sites and experience some inconvenience when visiting online stores, we will talk about this resource in more detail.
Popular French brand: the story of creation
Judging by the reviews of La Redoute, it becomes clear to the consumer from the first second that only French products are sold on the site. This is the store that stands out among other similar resources. All models of clothes and shoes are distinguished by real Parisian chic and sophistication. On the one hand, they look simple, but on the other, they will never leave you without the attention of the opposite sex. Many women in reviews of La Redoute note that any model purchased here will certainly make its owner the center of attraction. After all, French chic is something special and unique that cannot be described in two or three words.
To date, French clothing La Redoute has almost a century of history. It began with a small weaving factory, founded by a certain Charles Polle, and over time, private production grew into a real empire, dictating fashion not only in France but also in other countries of the world. Although the company itself considers the main principle of work not to impose on its customers ideas about fashion trends, but rather to create prerequisites for the emergence of interest in experiments and advice.
The company made a big leap in its development in the twenties of the last century, when it began to send orders by mail. This significantly expanded the geography of sales and increased the number of regular customers of La Redoute. Over the next decades, the brand has become a world empire, which offers beautiful ladies to update their wardrobe with high-quality clothes without big financial costs. Many women fully trust this brand, putting themselves in clothes from La Redoute themselves, husbands and children of any age.
Online store in Russia
According to reviews of the La Redoute store, you can get an idea of the time the brand has been working on the Russian market. The site was first launched eleven years ago and immediately attracted the attention of customers from different parts of our country. Initially, his customers were women already familiar with the brand, but over time a large number of women joined them, stopping by the store on the recommendation of friends, colleagues or relatives. Almost all of them became his regular and grateful customers.
It is nice that in addition to the online catalog posted on the website, women can use the usual paper version. Some people order it on purpose, but usually the store’s staff themselves put it in every package with the order. Therefore, ladies get the opportunity to look through a large catalog for a cup of coffee and look for interesting models. And only then move on to shopping on the site. Many are interested in what makes La Redoute online store special. Customer reviews will help us find out about this.
Online Store Features
Most of these sites work in a similar way, but La Redoute and here managed to stand out. He was able to create a special algorithm of work that you need to know before proceeding with the ordering of goods.
For women who doubt whether the model is suitable for them and whether they fit, the store employees created an online fitting room. For her, you must have a webcam and clearly follow the instructions on the site. In reviews of La Redoute, shoppers often mark this option as useful and necessary. It allows you to avoid unnecessary expenses and inspires confidence in the store.
Keep in mind that on the site there are two types of restrictions for ordering the amount: minimum and maximum. If you want to arrange a product whose value is less than one thousand three hundred rubles, then the system will not miss it. It will also be impossible to order goods worth more than twenty thousand rubles.
The average waiting time for an order is three weeks, but customers can order goods that are in stock in Russia. In this case, there is no need to wait so long, the package will arrive in seven to ten days. However, all such products are collected in one group and it is rather difficult to choose among them.
During the work, La Redoute has developed several of its own brands. Along with them, she sells world-famous clothing brands. These include brands such as Kawasaki, Edeis and Japan Rags.
Any product that doesn’t suit you can be returned within two weeks. It will be accepted from you back and issued a refund. They can be transferred to a bank card or sent by regular postal order. However, reviews of La Redoute on the Internet often mention that you should not abuse this option. If you will often return the goods or refuse to pay them upon receipt, the store reserves the right to introduce a ban on placing an order from your personal account.
Assortment of goods
Buyers in reviews of La Redoute often write about a wide range of clothing, shoes, and accessories. All products are grouped into sections, so finding the right item in the store is quite simple. The largest categories are as follows:
- women's clothing;
- men's clothing;
- baby clothes.
Premium goods and those falling into the “+” category are allocated to a separate group. Customers can also choose shoes and a variety of accessories. In reviews of La Redoute clothing, regular customers often mention that in recent years the range of clothes for pregnant women has expanded significantly. Moreover, all models of this category, except for convenience, differ in beauty, which is very important for those who are waiting for a baby.
About La Redoute shoes I want to talk a little more. Infrequently, shoes from the Internet are of high quality and comfortable, which is why customers purchase them with great caution. However, the French brand here is able to please its customers. All models are made of natural materials, however, they must be ordered one size larger. Most of the shoes are a little "small", so this nuance must be taken into account when ordering.
Promotions and discounts
The cost of La Redoute collection clothing is often mentioned in customer reviews. They write that the original price of a product can be halved due to discounts. The online store is very generous on them; in this, it differs from a large number of other similar sites.
The fact is that almost regularly customers receive a lot of offers about discounts and promotions. In addition, regular customers often receive all kinds of gifts for their orders. And many of them are very expensive. For example, you can get an excellent travel bag, a table set, or something equally valuable and interesting.
To receive the additional La Redoute discount on a regular basis, you must subscribe to the newsletter. In this case, your e-mail will receive offers about goods at a discount. Usually it is at least twenty percent of the initial cost. Interestingly, models from last year's collections are always sold at a discount of up to seventy percent.
Placement of orders, payment and delivery
There are quite a lot of reviews about La Redoute on the Internet, and you can get a lot of useful information from them, including the nuances of placing an order. It is extremely simple to make, but a serious problem for almost all buyers arises with the choice of goods. From the huge amount of the assortment presented on the website, it is very difficult to choose one thing, because you want to buy immediately and all at once.
Keep in mind that when making goods worth more than two thousand rubles, delivery will be free for you. If you are not satisfied with the option of mail, you can order delivery by courier. In this case, you will receive the goods much faster and will be able to use the “fitting” option. For buyers who have issued goods for five thousand rubles and above, it will be free. The remaining customers must pay two hundred and fifty rubles for it. The courier will bring you the order home and wait until you try on all the goods. That which is not suitable for one reason or another, you can immediately return the courier back.
You can pay for your order at the time of delivery or when making a credit card. If you choose the second option, then your payment will go through with all security standards with a protective protocol. When returning the goods, your money will go to the same card with which payment was made.
Those who arrange delivery by Russian post must pay upon receipt. However, keep in mind that you will also need to pay the postage. It is approximately two percent of the value of the goods.
Store reviews: comments from dissatisfied customers
Just say that there are few such buyers. However, they still exist, and therefore we cannot leave this category of customers unattended. So, why are our compatriots who made orders at La Redoute unhappy?
Most often, negative reviews mention long and paid delivery. Many women do not want to wait for their order from three weeks to pay, having paid their own money for delivery.
Customers are also dissatisfied with the long return of money for unsuitable goods. Usually this process takes at least thirty days, which seems to be a very long time for customers.
Some ladies are upset by the fact that the color of the product does not always match the reality that was indicated on the site. In addition, unpleasant surprises can occur with the size range. Sometimes even the manager, who always calls the client after placing the order, is mistaken with advice about the size.
Sometimes our compatriots refer to the cons and texture of the fabric. The fact is that in the photo on the Internet it seems to be one, but upon receipt of the parcel it may turn out to be completely different. In some cases, this is not critical, but in others it becomes an occasion for the return of the product.
Positive reviews
There are more positive comments about La Redoute than negative comments. Buyers note a lot of things that make shopping in this online store comfortable and enjoyable. For example, the positive is caused by the site itself, made extremely simple and convenient.
Our compatriots and the service provided by the site are especially noting. Managers are always very polite and try to help customers. They actually accompany the order from the very beginning to its completion. The call center has free telephone numbers; its working hours are limited to ten hours in the evenings Moscow time.
The quality of products at La Redoute is always on top. Despite the fact that Pakistan, Bangladesh and India are indicated on many tags by the clothing manufacturer, it is distinguished by good sewing and good quality fabric. Women often write that they wear ordered things for several years and they look like new.
Women always speak enthusiastically about gifts. And this is not surprising, because there are few online stores where you can get, besides an order, a good thing as a gift. Moreover, it is interesting that its cost can often exceed the sum of all ordered goods at the same time.
Often ladies mention the interesting design of most models. To find something like this in retail outlets of the city or on other sites is almost impossible. Therefore, after the first order, most become regular customers of La Redoute.
The pluses of the store include women and a variety of collections. Among them there are youth lines, series for women aged and other lineups.
Draw conclusions about the store
So, is it worth it to place orders with a French brand? Judging by the number of positive reviews, the conclusion suggests itself - be sure to try to make at least one order on this site.
If you are attentive to the choice of goods and size range, then you will definitely like the clothes that will be delivered to your home. After that, you will most likely begin to buy goods for your entire family here and recommend the online store to friends and colleagues.