The telecommunications market in Russia is saturated with companies of various levels. Regardless of its size and involvement in the regions, television and Internet access are considered the most important among the range of services provided. Large companies can please their customers with interesting package programs for users who want to connect to local and long-distance telephone communications, as well as cellular communications. There is very high competition among such organizations, therefore, leaders in the field of telecommunications do not rest on their laurels, but continue the battle for customers every day.
From our article you will learn about Rostelecom. Reviews allow you to get an idea of her as an employer and partner. We must say right away that they are rather contradictory, therefore we will not draw conclusions, but simply provide complete information about the company. Readers, guided by reviews of Rostelecom and publicly available data, themselves will be able to make an idea of him as a possible provider of services and jobs.
Getting to know the company
The feedback of Rostelecom employees is dominated by personal impressions of the work, and user comments most often give an assessment of the quality of the services provided. From all this, it is quite difficult to get general information that allows you to get acquainted with the company, and information about its activities in the field of telecommunications. But we will fill this gap and give our readers a chance to get to know Rostelecom better.
From the reviews you can find out that the company has existed in the telecommunications market for twelve years and during that time has turned into a reliable partner for the Russians. Today, the services of this organization are used by more than one hundred million people.
In addition to providing services to the public, Rostelecom (sometimes mentioned in employee reviews) takes an active part in various government projects. The most significant and interesting ones include the development, creation and ongoing support of the public services portal, as well as the installation of a video surveillance system in the elections and the broadcasting of received data via the Internet.
Judging by the reviews, Rostelecom has the largest network in the country. It stretched approximately five hundred thousand kilometers. All this allowed to take a leading position in its market segment. The most obvious company presence in the following industries:
- Broadband Internet access
- interactive television;
- telephone communications;
- cellular.
I would like to mention that the organization includes up to nine mobile operators. Also, one cannot fail to mention that Rostelecom is a company with a large number of branches throughout Russia. Today there are about eighty of them. Thus, it is possible to understand how branched this structure is. Moreover, it is interesting that it includes not only enterprises, but also training centers, recreation centers, a multifunctional customer service center and even representative offices outside of Russia.
Based on all of the above, you can easily form an opinion on how attractive the work at Rostelecom is. Employee reviews about her will give a more complete picture of the employer, so we will give them a little later.
The basic principles of the company
Reviews about Rostelecom from customers and employees - this is just one of the options to get to know the organization better. But since such comments always contain a certain amount of bias, for reliability you can take an interest in the basic principles of the company, which we did. Typically, such information is located on the organization’s websites. And Rostelecom is not an exception to the general rule.
The leadership of the company sees the main goal of its work in creating opportunities for people. This rule applies to both customers and their own personnel. The company is trying to achieve this goal through a wide range of services, participation in charity events and volunteer movements, and the implementation of various social programs.
If you designate the principles of organization, then geographical coverage can be considered paramount. Initially, when developing its projects, the company decided to adhere to uniform conditions regardless of regions. This strategy proved to be winning, as it allowed to implement the most ambitious and large-scale projects. As a result, according to official statistics and employee reviews, Rostelecom appears as an organization present in almost every region of Russia.
One cannot fail to mention in the conversation about the principles of the company, about a special approach to technological development and innovation. Rostelecom does not skimp on them, believing that only in this way can one continue to occupy a leading position in the telecommunications market.
An integrated approach is another of the principles of the company. According to him, any problem arising in the course of the project should be considered in the aggregate of various factors. Only then will its solution be correct and will not entail other problematic situations.
Reviews about Rostelecom on the Internet and television provide an idea of the long-term future of most programs and projects. Any initiative is developed taking into account the existence of several years. A similar approach allows you to implement all the principles of the company already listed above.
Social policy of the organization
Reviews about work at Rostelecom allow you to learn a lot about the company, but they rarely touch on a large number of social programs. And their list is extremely impressive, because in this area the organization is well known for a long time. In addition, such an activity gives a certain generalized idea of the company as an employer. Let's take a brief look at the social policy of Rostelecom.
Many employees write in reviews that the company actively supports young people. This is expressed in sponsorship of educational institutions, the provision of scholarships to talented students, the organization of internships in the company and other activities that contribute to the development of the young generation.
Rostelecom pays a lot of attention to charity events. The company's management supports children's hospitals, provides assistance to orphanages and cooperates with veteran organizations. A significant proportion of the percentage in social policy is occupied by cultural projects. Within their framework, the preservation and restoration of cultural objects, the support of structures of religious value, as well as participation in interesting creative projects take place.
Sports programs also did not go unnoticed by Rostelecom. Both children's and adult sports receive support from the company in the form of sponsorship and promotional campaigns.
The Internet is not recognized as the safest place to spend time for children and adolescents, but without it it is already difficult to imagine a growing personality. Therefore, Rostelecom took care of creating a special area within which a segment of the children's and teenage Internet is being formed. A similar project is very much in demand by modern society, therefore it is one of the most promising.
We hope that our reader has already developed a definite opinion about this company. And the reviews that we give in the following sections will complement it. So, let's look at Rostelecom from a slightly different angle.
Provider Rostelecom: customer reviews
This company is rightfully considered one of the largest providers of Internet services in the country, so it is not surprising that quite a lot of reviews are given. Of course, not all of them contain positive comments. Clients often reveal real flaws in the company’s work, which the organization’s management then analyzes and tries to eliminate. Therefore, Rostelecom continues to occupy a leading position as the most sought-after provider.
First of all, let's discuss negative reviews. What do people dislike about the company? In most of the comments, clients mention the discrepancy between the declared and the real cost of services. Often, when signing a service agreement, one tariff plan is offered, but after a while it is transformed into another without the knowledge of customers. Moreover, the difference in price can be several hundred rubles.
Also known for Rostelecom and disconnect problems. Even with a request to refuse services sent to the office explaining the reason, it is likely that your contract will not be canceled even after four months. Moreover, all this time a fee for services will be charged, in addition, penalties for non-payment may be added to it.
Often, customers complain about support. It seems that employees often change here, so many of them cannot provide qualified assistance because of their incompetence.
There are many positive reviews about the work of Rostelecom. Most of them relate to the abundance of favorable tariffs. The company regularly updates tariff plans, thinks out new conditions for connecting to expand its customer base. Every month, Rostelecom holds promotions and offers interesting programs that allow you to connect not only the Internet, but also other services at the same time.
Often in reviews of the Internet of Rostelecom, customers write about the quality of communication. They are pleased with the stable signal, which can be counted on even away from the city. This allows the company’s customers, even when away, not to change their usual way of life. This is especially important for people working remotely. Therefore, they always make a choice in favor of this provider.
Among the reviews about the Internet, Rostelecom can be distinguished and controversial. In them, different customers note the same facts, but give them a different assessment. For example, some are quite happy with the system of payment for communication services, while others consider it inconvenient and bring additional difficulties. Interestingly, there are many disputed comments about the Internet provider.
Assessment of the quality of mobile services
There are more positive reviews about Rostelecom’s mobile communications than negative ones. Therefore, we can say that as a mobile operator, the company has proved to be a reliable partner. Clients willingly connect to it and enjoys throughout Russia.
Of the minuses in the comments, you can find information about connecting additional services without the knowledge of customers. Thus, often a person learns that he must pay for certain subscriptions after his account balance goes into minus. Moreover, to combat such an attitude is useless. As soon as you disconnect from one subscription, next month you will add a few more new ones.
However, there are also positive reviews about Rostelecom. The mobile communication provided by the company is of very good quality. Due to the abundance of towers throughout the country, the signal is stable, and you can talk without interference anywhere in Russia.
Subscribers using Rostelecom’s cellular communications rate it on a solid five and often recommend it in reviews. In addition, the company has a flexible system of discounts for regular customers and special conditions for new subscribers. All this makes the operator even more attractive to customers.
Television Rostelecom: Pros and Cons
Most often, those who connect the Internet service from the company complement it with interactive television. There are always quite a lot of reviews about Rostelecom TV, thanks to them you can get an opinion on whether to connect to such a television or whether it is better to find another way to enjoy your favorite programs in the country or in your apartment.
Most of the comments about the company's services are subjective in nature, so it is extremely difficult to consider them reliable. We analyzed only those reviews that indicate the real facts that characterize the television "Rostelecom" from a good or bad side.
Among the main disadvantages can be identified periodic disconnection of channels. This is done without warning subscribers, so they never know when a particular channel will be disconnected. Moreover, their connection also occurs arbitrarily.
Negative reviews of Rostelecom’s television often contain information about payment problems. That is a fixed monthly amount. It changes regularly, so it is extremely difficult for subscribers without consulting with company employees to decide on the next payment. Moreover, even in this case there is no guarantee that the cost of the service will not change.
The main advantage of television from this company, subscribers consider the abundance of packages. The choice of channels is quite large, which will attract completely different segments of the population. An undoubted plus can be considered the cost of connection. In addition, the whole process is very fast, as company employees do not make new subscribers wait long. Often, only a few hours pass between paying for television and connecting directly.
Separately, customers note the ability to connect a lot of channels away from the city. This is true for those Rostelecom subscribers who leave for the country in the village for the summer, but do not want to part with their usual comfort.
Local Communication Services
Of course, most people today prefer to use cellular communications, and considers landlines to be a relic of the past. However, without them it is difficult to imagine various government agencies, schools, kindergartens, restaurants, hospitals and many more places. Therefore, local telephone communication is extremely important, especially since there are people who prefer it in their apartments.
The customer reviews of Rostelecom regarding local communication are generally positive. Drawing a conclusion on many characteristics, we can say that the operator provides a high quality service. And at a cost it is available to almost all subscribers, regardless of monthly income.
The company's customers also include the fact that it is possible to put a landline telephone in any region of the country where Rostelecom’s presence is noted. The company always enters a new market with a full package of its services.
The subscribers of the service comment negatively after connecting the phone. The fact is that in the event of a malfunction on the line, the masters have to wait for weeks. Moreover, often in the end the subscriber receives not real help, but an unsubscribe on the pretext that he himself was not present during the visit of the master. Such an attitude forces some of Rostelecom's customers to refuse the services of the company.
Negative feedback on work in the organization
If you start to analyze such comments, you will come across diametrically opposed opinions. This is due to the fact that people get jobs in different branches and for different positions. Naturally, the working conditions in these cases cannot be the same. Hence, negative reviews are taken about the management, equipment of the office and attitude towards ordinary employees. But we tried to analyze the maximum number of comments in order to understand what still does not suit former employees and job seekers at Rostelecom.
Most often, in such reviews, people complain about the quality of training for new employees. It is built in such a way that it does not provide complete information about future work. As a result, the employee starts to perform duties unprepared and is forced to study at the workplace.
The majority of employees consider the technical equipment of the branches to be strange. Often, installed programs are already outdated, so they regularly generate errors. This also includes the data transfer system between different structural units. This does not happen personally or by telephone, but through e-mail, which introduces some confusion into the workflow.
Positive comments from employees
Pluses in "Rostelecom" people see a lot. Most of them include white wages, employment in accordance with all Russian laws and free training.Many write in reviews about the convenient location of offices and their arrangement, creating comfortable working conditions. Also, employees often note a well-coordinated team as a plus. This is typical for most Rostelecom branches. Separately, employees mention stable salaries and bonuses paid regularly to particularly distinguished employees of the company.
Instead of a conclusion
Is it possible to give an assessment of the activities of Rostelecom in a few words? This is virtually impossible, because such a large company causes a lot of positive and negative reviews at the same time. Therefore, summing up, we say that Rostelecom can be considered a worthy partner and employer, despite some shortcomings in the work, which are quite typical for such a powerful figure in the telecommunications market.