Communication is diverse. Its varieties are due to the fact that a person in each, or almost every, situation has to behave differently. Business communication is something very important. It has its own characteristics, features, structure, and so on. It is used in certain situations. The functions of business communication are numerous. They are mainly due to the fact that people, resorting to it, are trying to come to a certain agreement that would be beneficial for each of them.
Business communication is something that has a regulated character. What does this mean? Yes, the fact that the range of issues is limited, and the topics are strictly defined. When is it carried out? In an official setting, during working hours and so on. The contact may be personal, but the use of technical means is also possible.
Business communication is what manifests itself in various forms. It is customary to relate to them:
- conversation;
- interview;
- meeting;
- meeting;
- presentation;
- negotiations;
- business correspondence using any means and so on.
Business communication is something that is constantly being studied. The study is necessary, since its principles can change almost every year. It all depends on the features of time and much more. In addition, international communication is constantly evolving.
Changing the basics of business communication is also due to other factors. As an example, we can mention the fact that modern technologies have opened before us such opportunities that previously could not have been dreamed of.
Business communication is something that will always be based on the same principles. Let's talk about them.
The principle of focus is important. The fact is that business communication, as already mentioned, is used when people want to get a certain benefit, that is, conclude an agreement, share the necessary information, and so on. Each of the parties presents its position based on facts that it considers important. All this is done in order to ultimately come to a specific result. Business communication is not something that is intended for amusement, since its purpose is very, very specific.
The principle of continuity is also important . There will be no sense if the partners negotiate constantly being distracted by other matters. Everything should happen in one time plane.
Violation of the principle of mutual respect is unacceptable. Did the partners switch personalities or in one way or another threaten one another, belittle the interlocutors, or perform some other similar actions? Business communication can be considered broken.
Can conflicts arise in business communication? Depends on what we mean by the term “conflict”. Business communication does not accept open conflicts related to aggression, since disputes must be resolved tactfully and politely.
If we talk about a conflict of understanding, it should be said that it can appear due to the parties using completely different principles of business communication. A banal analysis of the characteristics of the person with whom you have to talk will help to avoid it.