This company appeared on the restaurant market in 1990. Since 2004, it is known as Rosinter Restaurants Holding. This public limited company with headquarters in Moscow (transformed from an open joint stock company in 2015) is the operator of one of the largest restaurant chains in the country. It is part of the Rostik Group Corporation. Rosinter Restaurants Holding maintains its high level through the location of its establishments in the best places in Moscow, as well as ensuring strict control of products. The company employs professional chefs who can please guests with real culinary masterpieces.
According to reviews, at Rosinter Restaurants, visitors are attracted by the opportunity to enjoy impeccably quality dishes, a high level of show programs, and pleasant live music. Many in the restaurants of the group note a high level of service and reasonable pricing. Often in the menu of guests pleasantly surprised by new items. Among other things, customers admire the pleasant interior and cozy atmosphere in the institutions of this network. It is known that the company runs the Raspberry loyalty program and provides food delivery service to the office or home. In many of their reviews, Rosinter Restaurants employees note the presence of a close-knit team, which cultivates a respectful and reverent attitude towards guests.
PJSC Rosinter Restaurants Holding. Acquaintance
This company is a leading operator in the segment of family restaurants in the Russian Federation and the CIS. The main directions of its activities are the construction, management and development of food chains of various trade brands:
- "IL Patio" (offers Italian cuisine);
- “Shikari” (representing pan-Asian cuisine);
- “Planet Sushi” (on the menu - Japanese dishes);
- "American Bar and Grill" (offers an introduction to American dishes);
- “Mom Rush” (represents Russian cuisine).
In addition, Rosinter Restaurants is developing international brands based on franchising:
- TGI FRIDAYS (with American cuisine);
- chain of coffee houses Costa Coffee.
The main markets covered by its activities are the markets of Central Europe, including the Baltic countries, Russia and the CIS.
A bit of history
In Russia, the first Rosinter Restaurants Holding restaurant was opened in 1990. The company is deservedly considered one of the most successful pioneers and the creator of the domestic modern hospitality industry. Over the entire period of operation (more than 20 years), Rosinter Restaurants have won over 45 public and business awards.
Today
At present, the Rosinter Restaurants network (TIN: 7722514880) includes 355 family restaurants, including 130 establishments operating on the basis of franchising agreements, and 28 Costa Coffee chain stores. The holding's shares are quoted on the MICEX-RTS (Moscow Exchange) under the ticker ROST. In March 2012, the holding, as a franchise, McDonald's began opening restaurants at airports and train stations. Today, the network is built in 28 cities of nine countries. The company employs 3,500 people.
Guide
The nominal owner of Rosinter Restaurants (TIN: 7722514880) is Rig Restaurants Limited (Cyprus). In fact, the holding is owned by c. Rostislav Ordovsky-Tanaevsky Blanco. The Rosinter Restaurants office is located in Moscow. His address: st. Dushinskaya, 7/1.
The Rosinter Restaurants telephone can be found on the company's website. The president of the company is Sergey Vasilievich Zaitsev, whose career began in Novosibirsk. The holding’s revenue in 2016, according to Vedomosti, amounted to about 7.2 billion rubles.
Brands
In Moscow, Rosinter Restaurants uses several brands. All holding establishments invariably receive a high rating from guests. Visitors together call Rosinter restaurants wonderful and tasty, offering quite affordable prices and decent service.
"IL Patio"
The brand is represented by the largest network of Italian cuisine establishments in the capital. Its distinguishing feature is the preparation of pizza in a wood-fired oven, over an open fire. The unique Italian menu offers a huge selection of snacks and hot dishes. If you wish, you can enjoy various types of spaghetti and pasta, eggplant alla parmigiana, fettuccine with ham and mushrooms, etc., as well as choose any drink (alcoholic or non-alcoholic), from homemade soft drinks to whiskey and martini. It offers guests - special promotions and offers, take-away orders. Restaurants designed for middle-class guests are located in Moscow at the following addresses:
- st. Bolshaya Tula, 11;
- st. Arbat, d.1;
- st. 7th Kozhukhovskaya, 9;
- st. 1st Tverskaya-Yamskaya, 2, p. 1.
And:
- along Altufevskoe highway, 1st km, s. 1, ow 3;
- on Leninsky Prospect, 68/10;
- on Prospect Mira, 33, building 1;
- on the street Udaltsova, 40A;
- on the street Zemlyanoy Val, 33;
- on the street Enthusiasts, 36 (Balashikha);
- along Volgogradsky prospekt, 119A;
- on Mozhaisk highway, 18A (Odintsovo);
- on the street Verkhnyaya Krasnoselskaya, 3A;
- on the 1st passage Pokrovsky, 1 (Kotelniki);
- on the street Garibaldi, 23.
Today, this brand is present, except for the capital, in St. Petersburg, Omsk, Almaty, Minsk, Riga, Kiev, Novosibirsk, Bratislava and other cities.
Japanese food. "Planet Sushi"
This extensive network of Japanese restaurants is focused on a unique combination of ancient traditions with advanced culinary technologies. The interiors of all establishments are decorated in the same style: modern Japan combines with traditional notes.
Restaurants of this brand represent original Japanese cuisine. The main dish, which guests treat to here, is sushi; more than 50 types (temaki, poppies, nigiri, etc.) offer them to visitors. For cooking using the freshest products. In the establishments, real professionals trained by Japanese chefs work for guests. The menu includes author sushi and poppies, seafood and fish dishes, Japanese ice cream, drinks and much more. Also, the Planet Sushi network offers delivery services (round-the-clock). In its restaurants you can always join the Japanese culture, including mastering the use of chopsticks. Restaurants in Moscow are located at:
- st. Rusakovskaya, 31 (metro station Sokolniki);
- st. Vavilova, 3 (m. "Gagarin Square");
- Orekhovy Blvd., 22a, 263 Pav. (m. "Domodedovo");
- highway Enthusiasts, 36a (Balashikha);
- Enthusiasts highway, 12, Art. 2, (m. "Aviamotornaya");
- pl. Paveletskaya square, 1a, p. 1, (metro station "Paveletskaya");
- st. Zemlyanoy Val, 29 (metro station "Kurskaya");
- Novoryazanskoye Shosse, 8, (metro station Kotelniki);
- st. Dnepropetrovskaya, 2, (metro station "South");
- st. Venevskaya, 6, (metro station "Boulevard adm. Ushakova");
- 27 Michurinsky Avenue (metro station "Ramenki");
- Prospekt Mira, 211, (metro Rostokino);
- st. Pokryshkina, 4, 2 (m. "South-West");
- st. Sheremetyevskaya, 6, building 1 (metro "Maryina Roscha");
- Kashirskoye Highway 3a (metro station Domodedovo);
- MKAD 24 km, 1, 263 pavilion (metro station Domodedovo);
- Komsomolskaya Square, 3, (metro station "Komsomolskaya");
- Kashirskoye Highway 26, (metro station "Kashirskaya");
- st. International, 12 (Shopping Center Vegas Crocus City);
- st. Seleznevskaya, 30, building 1 (metro station Domodedovo);
- Kashirskoye Shosse, 14 (metro station Varshavskaya);
- Ave. Mira, 211 (metro "Rostokino");
- Ave. Soviet, 2a (Ivanteevka);
- Altufevskoe highway, 1st km, ow. 3, p. 1;
- pl. Tverskaya Zastava, 7 p. 1 (metro "Belorusskaya").
Institutions are also open in St. Petersburg, Almaty, Minsk, Novosibirsk, and Riga.
TGIFriday's
These are popular world-famous restaurants of American cuisine, the main features of the image of which are perfectly reflected in his slogan: "We always have Friday!" The institutions offer their visitors the opportunity to order hot dishes, snacks, desserts for corporate parties, receptions or parties, business lunches for partners, daily meals for office workers.
The menu includes fragrant chicken wings Jack Daniels, Barbecue, Buffalo. Guests can also enjoy tender fried cheese, soups, crispy quesadillas, salads for every taste, steaks, ribs, other grilled dishes, as well as sumptuous, juicy, mouth-watering burgers. The restaurant chain delivery service orders are accepted throughout the day and delivered in 90 minutes. Institutions work from 11 to 24, seven days a week. TGIFriday's restaurants are located in Moscow at the addresses:
- 1st Pokrovsky passage, 1;
- st. Garibaldi, 23 ("New Cheryomushki");
- st. Novoslobodskaya street, 3 (Sheremetyevo International Airport, metro station "Mendeleevskaya").
Brand establishments are also open in Kiev, Budapest, Riga, Vienna, Madrid, Prague.
Costa coffee
This coffee shop chain is known worldwide for its pleasant design, excellent coffee quality and friendly atmosphere. It was founded in 1971 by the brothers Bruno and Sergio Costa (Great Britain). Over the years, the brand, whose success is ensured by following the Italian tradition of preparing an invigorating drink, has gained high popularity among customers.
Coffee Costa Coffee features an excellent menu, the impeccability of the taste of dishes, the non-standard portions. Particular attention in the institutions is paid to all stages of creating a fragrant drink. In addition to traditional cappuccino, macchiato, mocha, espresso, latte, Costa Coffee also prepares coffee in French (with cognac), in Irish (with the addition of whiskey), coffee alcoholic cocktails. In addition to coffee, here you can also try elite varieties of tea, hot chocolate, various cocktails. The menu includes snacks, light salads, snacks, fresh muffins and desserts. In addition, guests at any of the coffee shops can be offered a business lunch or a special breakfast menu, and take away coffee.
Guests find the interior of all coffee houses cozy. Usually it is made in a classic European style: institutions and are equipped with comfortable furniture, comfortable sofas, are distinguished by an abundance of daylight and unpretentious decor. Today the number of Costa Coffee coffee houses in 25 countries has exceeded 2000. In Moscow, establishments of this brand are located:
- on the street Big Tula, 10, p. 9;
- on the street 1st Tverskaya-Yamskaya, 1, 3;
- on the 1st Pokrovsky passage, 1;
- on the street Seleznevskaya, 13, Art. 1 (m. Mendeleevskaya);
- on the street Krasnopresnenskaya Naberezhnaya, 12 (metro "ul. 1905 goda").
In addition, network establishments in the capital are located at:
- 41st km of the Moscow Ring Road (at the intersection with Kaluga Highway, OBI Shopping Center, Okhotny Ryad metro station);
- pl. Tverskaya Zastava, 7 (metro "Belorusskaya");
- st. Bolshaya Polyanka, 30 (metro "Polyanka");
- st. Vavilova, 3 (Gagarin square);
- st. Volkhonka, 9 tbsp. 1 (m. "Kropotkinskaya");
- Sheremetyevo (International Airport, in Terminal D, as well as in the international departures area);
- Komsomolskaya Square, 3, (metro station "Komsomolskaya", Leningradsky Railway Station);
- st. Bolshaya Tula, 10, p. 9 (m. "Tula");
- pl. Paveletskaya, 1a, Art. 1 (metro "Paveletskaya") 26 Kashirskoye highway, shopping center Moskvorechye (metro "Kashirskaya");
- Moscow highway (ring), 41st km, 1, Mega shopping center (metro station Teply Stan);
- pl. Komsomolskaya, 5, Yaroslavsky station;
- highway Varshavskoye, 97, in the shopping center "Retail Park" (metro station "Chertanovskaya");
- st. Mitinskaya, 16, Apart-hotel YE'S (metro Mitino).
"American Bar and Grill"
American restaurants in Moscow are located at:
- st. 1st Tverskaya-Yamskaya, 2;
- pl. Paveletskaya, d.1a, p. 1;
- st. Zemlyanoy Val, 59.
In their reviews, visitors call them excellent establishments with excellent cuisine and charming waitresses. Regulars call the institution of this brand "AmBarom." All of them are distinguished by the classic atmosphere of a typical American bar. According to reviews, the menu here pleases visitors with delicious main dishes. The guests especially noted the Colorado chicken they liked (445 rubles), fajitas with pork (485 rubles), quesadillas with mushrooms (345 rubles), grilled salmon with broccoli (545 rubles). The serving sizes, as visitors assure, are truly American. The institutions adhere to the principle: there should be as much food on the plate as possible. The size of the average check: 700-1500 rubles. Work: Mon.- Sunday. from 10 to 23.
"Mom Rush"
Chain restaurants of Russian cuisine. The menu offers classic traditional dishes of various regions of Russia. Establishments "Mama Russia" (belong to the type of "beer restaurants") operate in the self-service format. The size of the average check: 750 rubles. Work: from 6 to 2. In the capital today there are network establishments at the addresses:
- pl. Paveletskaya, 1;
- Khimki, st. Sheremetyevo Airport, in the departure areas of domestic and international flights.
Shikari
According to reviews, in the chain of restaurants of Pan-Asian cuisine "Shikari" visitors will find delicious food, a pleasant atmosphere and attentive service. Guests are given the opportunity to enjoy the taste of unique dishes, sitting on soft pillows and armchairs in a cozy room with dim light. Natural design materials with bright oriental accents complemented by a minimalist interior design. A pleasant background in the institutions is created by unobtrusive thematic music.
The menu combines seemingly incompatible spices and products. Special cooks pay special attention to hot peppers (red), which add special piquancy to delicacies. Appetizing dishes are distinguished by invariably original, refined design. The brand's restaurants operate from 11 to 24. Located in Moscow:
- on ave. Volgograd, 119A;
- on the street Big Tula, 11;
- on ave. Leninsky, 68/10;
- on the street Butyrskaya, 76, p. 1.
Rosinter Restaurants. SPb
There are 15 holding restaurants in St. Petersburg: Il Patio (4 establishments), Costa Coffee, TGI Fridays, Planet Sushi, 8 restaurants of the group also operate in Pulkovo (airport). The head office is located at ul. Pulkovskoe sh., D. 41.
Guest Impressions
Visitors are enthusiastic about the establishments belonging to the Rosinter group. The authors of the reviews acknowledge that the restaurants and cafes of this network are the most interesting and well-created thematic network institutions. Many people talk about the fact that they are often enough in different places that belong to this group, and have never had a chance to complain about the quality of food or the level of service. The lunch system is very pleasing to customers, I also like that you can save bonuses on the Raspberry card, and then pay with it at a gas station.
Often among the most beloved reviewers, TGIFriday's and IL Patio are called reviewers. The first is called the "most freaky" institution, with a "cool" interior and waiters dressed like clowns. The menu here is called “awesomely tasty”, and the size of the portions, according to the authors of the reviews, is generally above all praise. One portion of a hot meal can be eaten together. "IL Patio" is called a more conservative institution with a traditional menu. But, as many reviewers have noted, everything here is also incredibly tasty. Prices, in the opinion of visitors, are somewhat high, but many believe that this is normal for Moscow.
Rosinter restaurants of all brands in the capital and other cities deserved the same commendable and grateful reviews. Guests call restaurant employees "well done", the work of groups, menus and services are rated at 5 points (out of five).
How is work paid in the company?
Payroll indicators at Rosinter:
- The average salary is 30,900 rubles, which is 18% lower than the average level in Russia.
- Cooks get from 25 to 60 thousand rubles. (depending on the city and restaurant chain).
- Chefs' salaries start at 60,000 rubles.
How do employees respond to work in the company?
Somewhat surprising is the fact that many employee reviews of Rosinter Restaurants are strikingly different from guest ratings. Noteworthy are some indicators:
- The staff turnover in the holding is 90%.
- White PR (i.e., the number of absolutely positive feedback from employees about Rosinter Restaurants) is 8%.
- “Black PR” (i.e., absolutely negative assessments) - 12%.
Alas, according to the company's unreliability indicator, according to the reviews of Rosinter Restaurants employees, it reaches 86%.
What is the essence of the claims?
The employees of many restaurants of the holding, without saying a word, praise the friendly team in which they work, the opportunity to receive a "white" salary, as well as the fact that the company has good conditions for improving the professional level) and experience (trainings).
At the same time, in many of their reviews, Rosinter Restaurants employees in Moscow claim that, if we evaluate the attitude of management to subordinates, this company, in comparison with other food chains, is the worst place. Those who have come here to work have to constantly deal with rudeness, humiliation and overwork. Those who dream of career growth and decent wages should pass (and best of all, in their words, “run through with a haste”) by.
They are echoed by the reviews of Rosinter Restaurants in Novosibirsk. According to the employees of the holding, salaries can be delayed here for a long time, but they can’t be paid at all when they leave. And if they give it back, then with big fights, and then on condition that the manager or accountant is in a good mood, which is almost unrealistic.
Many employees complain about the dishonesty of the management: they promise more salaries upon entering work, but in reality they pay less, since fines are foreseen for any reason. The staff is constantly being reduced - one employee has to perform, in addition to his own, also work that is not his job. A cook can combine his work with the duties of a cleaner and, in addition to cooking, wash toilets, etc. Work as employees share, is for two, and only those that are set according to the tariff will pay the money, minus fines.
Everywhere in the company the Labor Code is violated. This is especially true of the attitude towards those undergoing a probationary period: hazing is encouraged in the company, interns are forced to work without sleep for 36 hours (they let go home for a shower for three hours and change clothes). According to employees, what managers and directors of Rosinter in Moscow allow themselves is completely unacceptable in civilized countries.
From driver reviews
The reviews of Rosinter Restaurants drivers who know the ins and outs of companies in different cities are also full of outrage. Not restraining themselves in expressions, all of them, unfortunately, call the office “moronic”, in which the bosses treat workers as “cattle”.
According to them, both drivers and especially workers in the workshops have to work in inhuman conditions: without hoods, without overalls, among garbage and dirt, in heat or cold, in conditions of unsanitary conditions (the presence of parasitic insects is noted), which negatively affects people's health. The labor of the workers' workshops is not optimized: instead of three operations, they have to do four more, labor productivity drops, they do not have time to do anything on time, the deadlines for fulfilling orders are violated, which negatively affects the salary of the entire team.
Consumables arrive with great delays, which is why workers have to stand idle. According to the drivers, the management deceives when paying for labor: if they promise to pay the trainee 800 rubles, and after the probationary period - 1000 rubles, the salary will be 400 rubles at the end.
Summary
In their reviews, the company's employees (mostly former) call on the holding's management to pay attention to violations of labor laws and ethics committed by lower directors. According to them, negligent leadership in the field can cause great damage to the company.