Almost all gamers have long been accustomed to the fact that any computer game can bring a lot of trouble before launch. After all, there are a wide variety of errors that can occur at any time, and you need to know the reasons for their appearance and methods of solution. Fortunately, almost always in the error message is written its number, as well as some information about what went wrong. That is why, at first glance, the problem looks the worst, the message about which is as follows: "The game cannot be started: an unknown error." What to do in this case, because there is no information that could be used to find a solution?
Error Details
To begin with, it is worthwhile to figure out when this problem may occur, because the message: "The game cannot be started: an unknown error" does not occur randomly on your screen. This error does not appear at the installation stage, and so far there have been no reports that it occurs during the game. Accordingly, you can meet her only at the launch stage. Most often, errors appear precisely then, and this is not an exception to the rule. Now that you know when you can meet a problem, you will not be so surprised if it arises. However, it is much more important to know what exactly needs to be done if you still receive a message with the text: "Cannot start the game: unknown error."
Game Cache Integrity
If you run the game through the Steam platform, then the first thing you need to do if you get the message “Cannot start the game: unknown error” is to check the integrity of the game cache. This action is a universal way, and you should take in the habit of using it in any case. If you have any problems with the game - go to your library in "Steam", select the desired game, and then select "Check the integrity of the game cache" in the settings, after which the check will start. If the system finds any inconsistencies of your client with what they should look like in reality, then the necessary files will be automatically downloaded. However, this method does not always help, so you need to explore more options in case you don’t have games in Steam.
Run as administrator
Another way that can help you in this case is to launch the game as an administrator. Again, very often this method can help you in many situations with computer games, when by default your computer does not allocate enough memory and other resources to run the game. And most importantly - the game does not receive the necessary rights to perform certain actions within the framework of your operating system. Running as administrator solves this problem, but does not always help with an unknown error.
System capacity
All previous methods were more or less universal - they will allow you to solve the problem, but the chance of success will not be particularly high. But do not be upset, because there is another method that is suitable exclusively for this problem. If your games on Windows 7 do not start , then the first thing you need to do is check the bit depth of your OS version. The fact is that such an error always occurs when you try to run games that were developed for a 64-bit system on 32-bit Windows. Unfortunately, this problem cannot be solved in a simple way - you will have to reinstall the system, this time choosing the 64-bit version. If you have the opportunity, you can simply install the second shell, but for today there is no serious reason to keep an outdated 32-bit system.