"Anex Tour": reviews of tourists and employees

The company "Anex Tour" is known among the participants in the tourism business for more than 20 years. Today, hosting companies at resorts in 10 countries, including tour operators in Russia, are successfully operating under this brand. Own offices of this operator are open for tourists in the resorts of Vietnam, the Dominican Republic, Thailand, Turkey and other countries.

The activities of Anex Tour in Russia

The tour operator "Anex Tour" has been operating in our country since 1996. During this time, more than 30 countries were opened for the company's customers. Every year, the tourist operator opens up more and more new directions for partners and customers. Anex Tour is represented in 42 cities of Russia.

The company's mission is to help people realize their dreams and give them the main joy, discoveries. Numerous positive reviews of tourists about the “Anex Tour” confirm that the company works for customers and strives to make a quality vacation accessible to everyone.

Anex Tour specializes in providing services in various market segments. Package offers are formed on the basis of charter and scheduled flights of leading aviation companies. Exclusive contracts with leading hotels allow us to offer our customers a quality product at affordable prices. Tourists are satisfied with the rest, which is confirmed by their reviews about the tour operator "Anex Tour".

Service quality

Employees of the company monitor the tourism product at all stages of its implementation:

• Professional guides at the resorts around the clock support tourists, quickly help in solving difficult situations, and control the level of services provided. Taking an open position, the company appreciates the feedback in the form of reviews about Anex Tour.
• Informing about the change of departure time via messages on the phone.
• The possibility of pre-booking a business lounge at Domodedovo Airport.

Regularly raising business standards is one of the company's top priorities. Employee reviews about Anex Tour characterize the company as a reliable employer.

Flights with Anex Tour

AZUR Air is a partner of Anex Tour. The company is one of the ten leading air carriers in Russia. The company is recognized as the best Russian airline in the category of "International Charter Transportation". Although tourist reviews of the Anex Tour aircraft indicate the opposite:

• Delays of flights lasting from an hour to six hours. This is unacceptable in our time, when every person appreciate every second of his time.
• Cramped and uncomfortable aircraft. With a small height of 165 cm and a weight of 50 kg, a person is uncomfortable to sit.
• Lack of cleanliness and order in airplanes. Unwillingness of air personnel to ensure cleanliness in the cabin.
• Poor, poor food during air travel. Flights to some countries take up to several hours, so good quality food is very much appreciated by tourists.
• Rude attitude of stewardesses to passengers of charter flights. Many customers regard the attitude of the air staff as being disregarding and rude, which is unacceptable in relation to vacationers. Many of them have a rest with children, it is extremely important for them to have warm drink, food, rugs, quality service.

Especially often not very joyful reviews about flights from Aneks Tour (from Moscow and back) are found. Too often, flight delays are common. This is extremely inconvenient for busy residents of the capital and city guests planning their vacation taking into account transfers during air travel.

Vacation in Vietnam

Reviews about "Anex Tour" as a tour operator for a vacation in Vietnam are different. Tourists note both positive and negative points in the work of the company.

Here is a list of positive points noted by tourists:

• Pleasant, smiling, outgoing guides, able to answer all questions of tourists.
• A variety of sightseeing tours.
  

The list of negative points is also impressive:

• Meetings with hotel guides are scheduled the day after the stay, even if the check-in took place early in the morning. As a result, before receiving detailed explanations about the rest, before the story of the rules of conduct in the country and the hotel, a review of the available entertainment, more than a day of the planned rest takes place.
• Imposing excursions at inflated prices purchased through Anex Tour.
• Unsuccessful planning of excursions by a tourist operator at high prices. For example, you should not plan a trip to Winperl for the weekend, as Winperl is a popular holiday destination for local residents, and on weekdays there are no such queues as on the weekend. A trip to the Dolce Vita Ecopark disappoints many tourists with the minimalism of the contact zoo - the lack of many animals in their cages.
• Inability to refuse excursions due to unforeseen circumstances. For example, it is quite problematic, and sometimes it is impossible to cancel a trip on catamarans in the open sea due to a storm.
• The high cost of additional services. For example, surcharge for a sea view from the room window.
• Allowed the forced replacement of the hotel upon arrival on vacation in the absence of the consent of tourists. People agree, because they have no choice and freedom of action in a foreign country.

By the number of positive tourist reviews about the "Anex Tour" Nha Trang takes the leading place. Nha Trang is a coastal town in the south of the country. Tourists loved it for its beaches, unforgettable places for diving and luxurious tropical islands. In Nha Trang there is a promenade with hotels and restaurants with an abundance of fruit and seafood. Tourists respond positively about the rest with the “Anex Tour” in Nha Trang. The reviews say:

• Favorable location of Nha Trang: the cable car leads to the tropical island of Che, and there are boat crossings to the reserves on the islands of Moon and Tam.
• The presence of a large number of hotels, restaurants and cafes for every taste and budget.

So, Vietnam with "Anex Tour", according to tourists, will bring you both positive and negative emotions. In any case, the country deserves attention to itself from those who decided to relax. She will give you unforgettable emotions, meeting everyone with her stunning beaches and the sea.

Unforgettable Thailand with Anex Tour

After a vacation in Thailand, tourists leave both positive and negative reviews about the Anex Tour. Thailand is a wonderful holiday destination in Southeast Asia with numerous long beaches, luxurious palaces and richly decorated temples.

Here is a list of positive points noted by tourists:

• Pleasant, smiling, outgoing sales managers who can realize any tour at any price to a happy client planning a vacation.

Vacationers leave numerous negative reviews about Thailand and Anex Tour:

• Unfriendly guides who have poor knowledge of the history, development and sights of the country. It is worth noting that all Anex Tour guides, as well as other tour operators, are interested in the percentage received from the sold excursions. This explains their obsession with the implementation of excursion packages.
• Implementation of the excursion program from "Anex Tour" at inflated prices. For example, an excursion with elephant riding and an ethnic show in the Nong Nooch garden provides for a long wait for their turn for a five-minute elephant ride, watching elephant shows and performances by local Thai artists who are not distinguished by special acting and dancing abilities. A festive dinner in the tropical garden is characterized by a very meager set of fruits (watermelon, melon). The cost of the tour is about $ 200 for two.

By the number of negative tourist reviews about the “Anex Tour” Phuket is a leader. It is hard to imagine how much effort you need to spoil your vacation in Phuket. After all, it is a beautiful mountain island with tropical forests and long beaches, many of which are included in the list of the most popular beaches of this tropical country. The island has many elite resorts, spas, restaurants and cafes. Phuket Town has markets and old houses with many shops, bars and discos.

So, here is a list of tourist reviews of Anex Tour in Phuket:

• Inconsistency of guides' stories with real excursion programs. Guides very much embellish what a tourist will see in reality, having visited this or that excursion. Disappointment of tourists, as a rule, is caused by a discrepancy between the reality of what they saw and the promises of Anex Tour employees.
• According to reviews, tours contain a lot of advertising information, including calls to visit uninteresting and unnecessary tourists shops and factories working for a rollback with guides.
• Especially worth mentioning about free tours, for example, about a sightseeing trip in Phuket. Any free trip goes through a series of factories for sewing clothes and making souvenirs, shops and shops. A free tour is a free shopping experience coordinated with guides who work for a percentage of sales. Major stops in Phuket: latex factory, snake farm, pearl factory, tea and coffee shop, local cosmetics shop, crocodile farm and Buddhist temple. The temple is a reward for all those who have endured an endless series of shops and shops.
• The obsessive, gross requirement of hotel guides to purchase sightseeing tours at Anex Tour at inflated rates. For example, the “Path to Avatar” tour costs about $ 90, and consists of a 40-minute boat ride, the same walk in the park and a tedious jeep ride. Unreasonably expensive, but dubious pleasure.

As a result, about a trip to Phuket in particular, we can say the following: you will enjoy the sea and beaches, the sun and fruits. If you want to go on an excursion for free, then remember the main pros and cons.

Pros:

• A free opportunity to see remote areas of Phuket.
• Some amount of interesting information.
• Visiting interesting places.

Minuses:

• Intrusive marketing.
• Not enough time to inspect really worthy of attention places.
• It takes a whole day.

Reviews about the Anex Tour show that the operator does not forget about low-income tourists. Especially those who appreciate any free entertainment.

Holidays in Pattaya with "Anex Tour" reviews collects similar to rest in Phuket.

Hot Tunisia with Anex Tour

Tunisia is a country where Western culture meets with Arab Africa. Tourists come to Tunisia for the perfect beach holiday: fine white sand, clear sea, comfortable hotels. If a tourist is looking for just that, then this will be abundant in any resort in Tunisia. Reviews about "Anex Tour" as a tour operator for a vacation in Tunisia contain a lot of information.

Pros noted by tourists:

• Relatively reliable tour operator. There are problems with dialing to the call center on weekends and holidays.
• Good shuttle service. Upon arrival in Tunisia, tourists are greeted by Russian guides in uniform: in white blouses, gray skirts with “Anex Tour” signs. They very quickly take tourists on buses. The buses are large, clean, comfortable and air-conditioned.
• A variety of exotic excursions, among which the excursion to the Phrygia Zoo is especially distinguished. Everything is paid at the zoo, but it is very interesting for both children and adults. There is one minus in the duration of the bus: 1 hour on the way to the zoo, 1 hour on the way to the hotel and an hour and a half to collect everyone on the hotel.

Cons noted by tourists:

• Poor service on the plane: unpleasant smell, uncomfortable seating position, poor nutrition, rude air staff. Many tourists have a question, but does the staff of AZUR Air airline pass the necessary certification for the ability to occupy the position of aircraft workers.
• Illiterate, unfriendly, inhospitable hotel guides who do not provide the minimum necessary information for their tourists, which spoils the mood of vacationers from the very beginning of the long-awaited vacation. The main goal of hotel guides is to sell excursions at inflated prices of a tour operator. Short excursions that take no more than one day are trips to the city of Tunis-Carthage and Sidi bou Said. These trips are recommended by tourists. The most expensive and long excursion is a trip to the Sahara desert, it takes about two days. Such a trip is not suitable for couples with children, as it takes a lot of time and effort.
• The most important issue abroad is the issue of money exchange. Hotel guides say that it is most profitable to change money at a hotel at the reception, which is the most advantageous rate there. Although there is often a post office on the street where you can change money at a better rate without any problems. This once again testifies to the unwillingness of hotel guides to delve into the problems and questions of tourists.
• Unsuccessful consultation from sales managers. Perhaps this is due to the fact that Tunisia is a fairly new direction in tourism. For example, in August in Tunisia there is an influx of jellyfish on the beaches. Do not choose this month for a vacation in Tunisia.
• Rare, but possible theft in hotels: at the reception, and in rooms. It is also worth remembering that the check-out time at the hotel starts at two in the afternoon, but you need to leave the room at 12 in the afternoon and if you stay in the room, you may be charged extra for this. Guides often forget to inform tourists, who later have problems because of this.

Tunisia is a fashionable holiday destination, suitable for all lovers of African exoticism. The Sahara Desert will give unforgettable emotions to everyone who wants to spend two days there.

Holidays in cheerful Spain

A sunny and cheerful European country awaits its tourists on the beaches of the Mediterranean Sea, ski resorts. Entertainment and attractions from Madrid to Canar, from Dali to Gaudi - all this can give tourists Spain. Reviews about Anex Tour as a tour operator for holidays in Spain underline not only the beauty of the country, but also warn of possible problems.

Pros noted by tourists:

• Relatively reliable tour operator.
• The variety of tours offered. For example, many tourists recommend the Arenal youth resort. There are a lot of young Spaniards and representatives of the young generation from other countries. They come and go to the resort with whole youth companies. On the first and second line hotels. Further from the sea there are houses of local residents. They are most often two-story. The hotels of the second line are all on a hill, you need to climb up after the beach.
• Good food in hotels at any guesthouse.
• Clean beaches. Additional services, including sun loungers and umbrellas, are paid.

Cons noted by tourists:

• Poor service on the plane: disgusting smell, inconvenient location of seats, poor nutrition, rude attitude to passengers of the air staff.
• Providing non-conforming hotels, even if you are not flying at the “Fortune” fare. Reviews about Anex Tour in Spain are very often negative because of poor hotels, because of not providing pre-arranged hotels, because of dirty old cramped rooms with small balconies, which usually have two plastic chairs. Lack of minimum amenities in the rooms (refrigerator, air conditioning, safe). The provision of remotes from televisions in the rooms to tourists on bail (the cost of the deposit is 10 euros).
• Rare cases of petty theft in hotel rooms feature in tourist reviews.
• Providing excursions at fairly high prices from the "Anex Tour". The difference between the cost of the excursion from Anex Tour and from the street seller is from 8 to 50 euros.
• Many excursions take place in international groups from the tour operator "Anex Tour". Reviews of tourists indicate that when visiting such international excursions, very little information is acquired. If you are not fluent in foreign languages, then it is better for you to go on excursions with Russian-speaking groups of tourists.
• Many excursions are purely promotional in nature, and include visiting a huge number of unnecessary shops and souvenir shops. For example, such trips include almost all trips to Barcelona or Madrid. Although these cities are considered one of the most beautiful cities in the world with unique architecture. The excursion to Palma de Mallorca is also full, as a rule, of no interest to anyone, except inveterate shopaholics, shops and shops.

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Dominican Republic is called Caribbean Eldorado for tourists. There are endless open spaces and shining white sand beaches. The crystal clear sea is ideal for divers and is a source of pleasure for children and adults. The hospitable local population with its fiery songs and exotic dances, the nightlife of the island, paradise nature - all this will leave you an unforgettable impression.

Magnificent resorts with first-class hotels, interesting excursions, unlimited opportunities for recreation, even travel to uninhabited islands - everything was created for an unforgettable vacation in the Dominican Republic.

Reviews about "Anex Tour" as a tour operator for the rest in the Dominican Republic will allow many vacationers to choose a choice of excursions.

The main advantages, according to tourists:

• An informative site with prices for tours, allowing you to make an independent calculation of the tour for a long time before the trip.
• Quality transfer services.
• Relatively reliable tour operator.
• A wide range of services, including a tour offer. Especially tourist reviews of Anex Tour recommend excursions to Saona Island (the name of the Saona Deluxe tour) and an excursion to La Hacienda Park.

The main disadvantages, according to tourists:

• Not all guides perform their duties in a quality manner.
• Bad service during the flight.

Dominican Republic is beautiful for its beaches, sea and tropical fruits. The best passive beach vacation, perhaps, is in this country. When choosing where to buy excursions, especially on the high seas, remember your safety and the safety of your family. Perhaps, sometimes it’s better to overpay than to get into a situation that threatens life and health. The sea is not only warm and clean, but also insidious and cruel.

Hospitable Turkey

Reviews of tourists about "Anex Tour" as a tour operator for a holiday in Turkey allow you to weigh all the advantages and disadvantages of such a holiday.

Here is a list of positive points noted by tourists:

• Anex Tour is a reliable travel operator offering trips to Turkey for more than one year.
• Competent, experienced guides who are able to answer questions raised by tourists.
• Excellent weather conditions almost all year round. Clean warm sea, comfortable beaches, plenty of fruit.
• Service in hotels at the highest level. In Turkey, the most amazing hotels for families with young children: an abundance of entertainment, slides, development sites, water parks, children's animation. In Turkey there are many hotels for youth recreation with bars, restaurants, discos and all the available entertainment.

List of negative points:

• Bad flight conditions. Poor food, unfriendly staff.
• Hotel guides are aimed at selling excursions. All other problems and questions of tourists do not worry them at all, and the guides will not solve the problems.
• Constant reviews of guided tours through Anex Tour, as extremely expensive and uninteresting. For example, excursion "Pirate Yacht". The ship has nothing to do with a pirate ship other than stucco on the rear deck. Most likely, this vessel is intended for discos and parties than for a thematic walk on the open sea with children. The ship sells souvenirs at an exorbitant cost (plastic products), your photos in the ship’s interiors are also overpriced. The animators on the ship are Russian-speaking artists who are not distinguished by outstanding acting abilities. All games, master classes are held for children for a fee (for example, the cost of sculpting from sand is five dollars). Ice cream and sweets are available for a fee. If you want your children to be satisfied with their trip on a pirate ship, get ready to fork out. During the tour, two places are visited: the island of turtles and a waterfall. At the end of the tour, a foamy party is held among fairly drunk tourists. If you are going on a field trip with your children, consider whether you want them to watch pretty drunk people dancing in the foam. Alcohol is sold on the ship in free unlimited access.
• The high cost of additional services. For example, a surcharge for a sea view from a room is the norm for all hotels in Turkey. Gratitude for cleaning the room has also become the norm.

Turkey is the most popular holiday country among the residents of our country. People come here to rest with youth companies, families with children and elderly parents. Everyone will find something to do in this country that they like and can afford.

Turkey until recently was a safe enough country to spend its unforgettable vacation. Therefore, excursion vacations in this country, if desired, can be organized independently, especially since Turkey has a lot of Russian-speaking population.

One of the most popular and fashionable destinations in Turkey are spring trips to the capital of the country - Istanbul. Travel reviews about the travel agencies "Anex Tour" indicate the possibility of high-quality and inexpensive rest in the spring in Istanbul.

Summary

So, the reviews about the tour operator "Anex Tour" are reduced, first of all, to the claims to the work of meeting and hotel guides. Claims to the work of guides begin with complaints about an inhospitable meeting at the airport and end with complaints about the imposition of unreasonably expensive, often uninteresting excursions that you need to buy from Anex Tour guides.

Unprofessional guides are the main problem of Anex Tour. Their incompetence boils down to the inability to sell excursions with Anex Tour profitably and unobtrusively. Reviews of tourists say exactly that. It would be easy for a good sales manager to explain to tourists the benefits of acquiring excursions from a tour operator rather than from street vendors.

On the other hand, it is impossible not to note the advantages in the work of Anex Tour. The reviews of tourists positively characterize the information site of the tour operator with the ability to independently calculate the tour long before the trip, as well as the tour sales managers working at Anex Tour and the variety of travel packages offered.