In times of crisis, people always try to buy things cheaper. This applies to everything, even airline tickets. But is the price always justified? Is it safe to buy a road to the desired resort? Usually the extremely low cost of a flight is in doubt. It's time to figure out which pitfalls the Clickavia company has in store. Reviews from real people will help with this.
What kind of company
Clickavia is a convenient online service that offers the selection and purchase of airline tickets in different directions. The company specializes exclusively in charter flights, as they are much cheaper than regular ones. In addition, special discounts allow the operator to sell seats on airplanes at dumping prices. This naturally attracts buyers. The cost of a ticket for one flight, for example, with a well-known tour operator, will be 4-5 thousand more than for it on Clickavia.
You can contact the company by contacting managers or by calling the call center. It is worth noting that support does not work around the clock, but only on weekdays until nine in the evening. Keep this in mind if you have to contact the company when you are in another country. Hundreds of tourists successfully buy Clickavia tickets . Most people leave reviews exclusively negative.
Frustrated hopes
On the forums you can find a lot of people's stories about how they could not fly out of the airport on time, how the company did not return funds, let down with tickets, and so on. Deceived hopes for a long-awaited vacation, tears of children and nerves of parents. But how does Clickavia react? They sell air tickets, but are they responsible for their actions?
Judging by the reviews, one should not expect any compensation, or at least an apology. If it happens that, having arrived at the airport, you will not be among the passengers, or there will be no place, or your flight will be in a day (and you were not warned), then all your attempts to contact at least someone from Klikavia will fail . They rarely answer calls, especially when it comes to contentious situations. The opinions of people who once bought through an Internet ticket agree on one thing: Clickavia is a hoax.
About how regular customers get lost
Any self-respecting office will be responsible for those negative situations that can happen at any time. It's no secret that flights often break down, are delayed for any reason. And passengers who are already traveling to the airport or are looking forward to departure should be informed in advance.
The most difficult thing for any company (no matter what kind of activity) is to earn the respect of customers. And if one day a person bought a product, was satisfied with it, he will come to the company again and again. Regular customers need to cherish twice as much, because only thanks to them is the image and fame gained.
But this is sometimes forgotten in Clickavia. Reviews of frequent cases indicate that the company forgets to warn passengers about a flight change or a postponement of the departure date. This happens even on the way to the airport. Imagine the situation. You and your children (two or three - it doesn’t matter) are sure that today you will bask on the shores of the azure sea somewhere in the south. You pack your bags, pack your bags and, confident that your tickets are booked, go to the airport. But on the way, a Clickavia representative calls and says that your tickets are canceled. Unfortunately, this happened more than once. And it happened to other tourists that the couple had to fly on different flights, because the company booked places on different planes.
Believe or not believe
When you read the darkness of negative reviews, the credibility of the company clearly does not increase. But more often it’s quite the opposite. Having bought tickets on clickavia.ru, reviews can be found positive. According to customers, there are still good cases. They write on the forums that they bought tickets more than once, and everything went without a hitch. They write that even after confirming the order and withdrawing money, the airline did not confirm the order, and all funds were returned to the customer’s bank card.
But there were also such stories when passengers who never managed to fly away had to go to court to get their money back. Men and women who write reviews are confident that they will never again chase for cheap tickets and buy them from dubious companies. Clickavia sells exclusively charter flights, they are essentially agents, and sometimes it’s difficult to get the truth from them. So believe the company or not, it's up to you.
Conclusion
Well, Clickavia is definitely not a company that will value its reputation and do its best to please its customers. Although it has existed for quite some time - since 2008, it does not deserve trust. It is unfortunate that fraud and deception are much more common than successful cases of buying tickets. You can say a lot of good things about Clickavia. Reviews spoil everything. And this is the opinion of real people, and others listen to it. This is an example for all other companies, no matter what kind of activity, work for people, not for your profit.