Most preschool children attend kindergarten. After all, it is this educational organization that helps kids prepare for their further education at school. But at the same time, conflicts often arise between parents and kindergarten workers. And unfortunately, not all of them can be resolved peacefully. After all, if the conditions in the kindergarten do not satisfy even the most patient parents, the teacher does not look after the children well, and the head does not take any measures to correct the situation, then you have to complain.
There are various organizations that will help protect the rights of babies. More information about where to complain about kindergarten will be described in this article.
What needs to be done first
First of all, parents should think it over well and decide what exactly does not suit them in the work of the preschool institution. And only after that already wondering where to complain about the kindergarten. After all, conflict situations are different. Some parents are sometimes not even happy that their child’s locker is not where they would like, the baby is sleeping on the wrong bed, eating at the wrong table. It should immediately be said that no one will deal with the resolution of such controversial issues. Because everyone does not please such "problems" in every preschool institution.
Another thing is if the teacher does not treat the children well, does not pay enough attention to them, often speaks on the phone, does his personal affairs and speaks rudely to both kids and parents. In this case, it is simply necessary to think about how to turn to the higher management for help. Indeed, some educators do not cope with their official duties.
Address to the head
This is best done collectively. As practice shows, kindergarten managers quickly respond to complaints from their parents only when several people turn to them for help. Therefore, it is best to get together the parent team and discuss the problems. If everyone in the group is happy with everything, then you have to act on your own. The complaint against the kindergarten teacher in the name of the head is written in free form. The main thing is to state the essence of the problem, where, when, with whom and what happened. As a rule, managers do not want to have problems with the law and resolve such disputes quickly enough. Carers often become very attentive and take care of children, do not be rude to their parents.
Nothing changed
As mentioned earlier, many citizens with preschool kids are often interested in the question of where to complain about kindergarten. Indeed, sometimes it happens that the head simply does not respond to the requests of the parents who come to her with a request to restore order in the institution.
What can be done in this case? Where to complain about kindergarten? The next instance in such a difficult issue will be an appeal to the district department of the department of education. It is best to immediately go to the head of the institution. As a rule, all complaints about the work of kindergarten workers are dealt with in a very short time. Sometimes even a check is carried out for compliance with the post.
Thus, people who have problems in a preschool should know where to complain about kindergarten. If the head cannot and does not try to resolve controversial issues, it is best to go to the district department of the education department.
It's important to know
Before you write a complaint, you need to think carefully and understand what exactly does not suit parents in the work of the kindergarten. Depending on this, send a complaint to the appropriate organization. If the group is dirty, children use poorly washed dishes, and the area for walking is not equipped according to safety standards, then you need to contact Rospotrebnadzor. This organization responds to telephone messages of citizens. However, it is best to write a complaint. This is done when the parents are sure that the issue will not be resolved with one appeal.
Thus, citizens who are thinking about where to complain about kindergarten should know that there is a specialized organization - Rospotrebnadzor. Therefore, if the issue relates to non-compliance with sanitary rules in preschool institutions, then you need to go there.
What to do
Sometimes it happens that the heads of kindergartens in the most flagrant manner violate the law. But many parents just try not to pay any attention to it. Some believe that even after contacting the competent authorities, the situation in the kindergarten will not change.
But is it possible to do something if the head forces the parents to make repairs in the group, buy toys, furniture and donate money for the needs of the preschool? Indeed, according to the law, this is unlawful. Where to complain about the head of the kindergarten? First of all, you need to visit the head of the local education department. After all, the latter appoints kindergarten managers. Therefore, the head of the education department will be able to clarify the situation. As a rule, in practice this happens very quickly. After all, no one wants the parents' complaint to reach the competent authorities.
But what to do if the education department did not help in any way? Where can I complain about the head of the kindergarten? In this case, you need to go to the prosecutor. After all, this law enforcement agency resolves all issues related to the violation of laws. Especially when it comes to a children's educational institution.
In addition
As already noted above, if parents are faced with the fact that in the kindergarten the norms of the current law are grossly violated and money is collected for the needs of the preschool organization, then it is necessary to immediately contact the prosecutor's office. This must be done in writing. Upon receipt of a message will be checked. If at least one violation of the law is revealed, the perpetrators will be brought to justice.
Here it is also necessary to say that most parents are afraid to write complaints to higher authorities about the leadership of kindergartens, because they believe that this will affect their babies. Educators for children will be very badly treated. Nevertheless, you should not be afraid of this. Otherwise, the situation in the preschool institution will not change.
To remain anonymous
Now many parents began to wonder where to complain anonymously to the kindergarten manager. So, in order for the applicant to remain unknown, you can simply draw up a written appeal and put it in a box in the prosecution authorities. There he hangs on the wall just for this purpose, so that people who want to remain anonymous can also ask for help. You can still call the hotline in the bodies of Rosobrnadzor. After all, they monitor the work of kindergartens. Accordingly, not a single complaint from parents will be left without consideration.
If the kindergarten is private
Unfortunately, many mothers cannot stay at home with a child for a long time due to the fact that they need to go to work and earn money. But too long a queue in municipal kindergartens does not allow you to immediately identify the baby in a preschool. What should parents do in this case? Many mothers and fathers arrange babies in private kindergartens. Of course, it happens much better there than in municipal ones, but you need to spend more, and there are often too many problems. In practice, there were such situations that the child was not taken to a private kindergarten just because the mother did not pay the money on time, or simply did not feed the whole day.
Of course, parents who encounter similar problems begin to contact various authorities. At the same time, one often wonders where to complain about a private kindergarten . Indeed, sometimes menus are simply not posted there and are even rude to parents. But what if the room is dirty and the children eat from poorly washed dishes? You can contact the Rospotrebnadzor. This organization will check how sanitary rules are observed in a private kindergarten. In addition, if the administration of this organization violates the law, then you can write a complaint to the prosecutor.
General
Childhood is protected by the state. This is a legislative norm, it has always been and will be. Parents should ensure that the rights and interests of their children are not infringed upon. If this happened, then legal representatives should not be afraid of anyone, but immediately write a complaint to the competent authorities. You can send a compiled document to several authorities at once:
- local department of education management;
- the prosecutor's office;
- Rospotrebnadzor (if it is a violation of sanitary standards in a preschool institution);
- the head of the municipality.
Any decision of the said bodies and officials may be appealed in court. Nevertheless, before making serious decisions, writing papers to various authorities, you need to personally communicate with the manager and receive a written refusal to resolve the disputed situation. As a rule, this is very rare in practice. After a personal appeal to the head of the conflict between the parents and the preschool institution is very quickly resolved.
Conclusion
Where to complain about the kindergarten teacher? As mentioned earlier, this issue is currently worrying for many parents whose children attend preschool. First you need to seriously think about whether everything is really so bad or not. If we are talking about a rude attitude towards a child, then one cannot do without participation of the head of the kindergarten. Moreover, you need to contact the head of the preschool institution with a written request that she take all the necessary measures to ensure that the teacher behaves with the children in the most restrained and correct manner. If this does not solve the situation, then it is best to contact the local department of the education department.
Citizens who do not know where to complain about the kindergarten teacher should be aware that such conflict situations need to be addressed with the administration of the preschool institution. If the head was unable to influence the subordinate and urge her to change her attitude towards the pupils, then it is best to file a complaint about the work of the preschool institution with a higher authority - the department of education, or with the prosecutor's office if a child is ill-treated.