You will not surprise compatriots abroad with trips any more; they have firmly entered our lives. Almost every vacation begins with an anticipation of a future trip. Recently, the so-called last-minute tours have become in great demand. They are discounted vouchers with a departure usually a few days after paying the full cost of the trip. Such tours allow travelers to relax two, or even three times a year, without spending a lot of money on it. It is not surprising that the demand for services has generated a large number of intermediary agencies that select and arrange last-minute trips to any country in the world. The large Russian network Solntsur also belongs to such firms.
Feedback on the work of this company is often posted on the Internet, so we are interested in its activities. As you probably already guessed, our article will be devoted to this travel agent. We will tell readers about the agency itself, the basic principles of its work, analyze the reviews about Solntsur, which will help you figure out whether to contact here in the hope of having an excellent and inexpensive vacation.
Company briefly
Customer reviews of Solntseur do not give an idea of exactly when the company was formed and how many offices in Russia it has. Therefore, we decided to turn to other sources of information and were able to find out the most necessary information about the agency.
The first office of the company was opened in Ivanovo eleven years ago. Then, Solntsur, which is now abundant in reviews of the Internet, was a small organization with several employees in the state. But quite quickly, the travel agency won its own place in the foreign travel market.
A year after its creation, the company launches the site and becomes the sales leader in its city. In 2009, the company begins to open a network of representative offices and begins with the capital of our country. Today, there are about ten offices of Solntsur in Moscow and more than twenty in different cities of Russia.
The main principle of the company
The reviews of Solntseur provide an opportunity to understand why the company has been holding the palm on the tourism services market for several years now. The fact is that all the work is built on the principle of providing the client with the lowest possible prices for a trip to a particular country. The search for such options is made by a specially designed program, so no other company can please its customers with such a cost of travel.
Employees of the company with great attention to anyone who came here. Reviews about Solntseur are often replete with enthusiastic epithets for company managers who can negotiate with each client and choose the most suitable tour. This approach ensures the continued popularity of the travel agency among lovers of overseas trips.
Positive feedback from tourists about the "Solntseur"
Many customers believe that the company offers very interesting service options. If desired, tourists can solve all issues with the company by visiting the office in person, by telephone or via the Internet. This is very convenient for busy people who are not able to spend time repeatedly visiting the office of the company.
Tourists express special gratitude to the managers of Solntsetur. They have a fairly high qualification, can quickly pick up and arrange a tour. In addition, they will always find the most inexpensive ticket with a good hotel that meets all the needs of customers.
It is noteworthy that the most enthusiastic reviews about the "Solntseur" are in Astrakhan. Here this company is considered the most popular and daily sells the most tours to different countries of the world. Once using its services, tourists come back here again with friends and relatives.
It is nice that even in unforeseen circumstances the company takes care of its customers. Over the entire period of existence, Solntsur has survived the bankruptcy of several travel companies, which has spoiled the vacation for many customers. However, the agency managed to maintain its reputation and help tourists return the money spent.
Negative reviews
Not without the Internet and without negative comments. What are dissatisfied with clients of Solntsur? Let's try to figure it out.
Many agency clients often use unkind words as guides on vacation who did not care about them and did not even report the time of transfer to the airport. However, it is worth noting that such an attitude is not at all the fault of Solntsur. Do not forget that they are just intermediaries between a tourist and a large company. Therefore, they cannot be responsible for organizing the trip.
There are negative comments on the Internet about inconsistencies in the cost of the tour on the company's website and in reality. In this regard, you can see that at the moment when the tour is laid out on the site, its cost is always relevant. But the price of a ticket can change even several times a day, which cannot be taken into account in real time by the employees of Solntsur. If there is an interest in the tour, specialists check its cost with the tour operator and only then inform the final price option to the client. Moreover, the difference can be several thousand rubles.
We make a decision: is it worth contacting Solntsur
It is difficult to answer this question unequivocally, because each person presents his list of requirements for rest. However, if you want to go on a trip at the lowest price and quickly draw up documents, then you definitely should contact Solntsur. Experienced employees work here who will select the most interesting route for you and solve financial and paper issues in the shortest possible time. You just have to pack your suitcase and stock up on a good mood.
But those who are used to relaxing in the most luxurious hotels and preparing for a trip of several months will be uncomfortable using the services of an agency that sells last-minute tours. Lead sometimes the company due to unforeseen circumstances may change the time of departure or hotel, previously selected by customers, to similar. This practice is natural for travel packages of this category.
Solntsur: employer reviews
It is difficult to form an opinion about a company without taking into account its characteristics as an employer. Indeed, it is from this side that you can find out information about the degree of reliability, responsibility and decency of the organization. Therefore, we decided to collect feedback from the staff of Solntsur, which will allow us to understand a lot about this company.
It is worth noting that most of the reviews characterize the company on the positive side. Employees write that the offices are always located in convenient places, and the work schedule is built on the basis of personal wishes. A similar approach from the very first day makes the work comfortable and enjoyable.
The company also cares about the nutrition of employees. Of course, there is no full-fledged cafe or dining room in the offices, but tea, coffee and all kinds of pastries are always available in the lounges.
Solcetur pays its managers a decent salary, and all processing (they happen quite often) are paid in double size.
As a rule, employees speak out about leadership positively. The management is distinguished by a humane attitude to the staff and is ready to push purposeful employees up the career ladder.
Negative comments
The disadvantages of working in the company include personnel turnover. This is due to the fact that the amount of earnings directly depends on the number of tours sold. Therefore, only good "sales people" with experience in this field and able to make money stay in Solntsur.
Also negative is the system of vacation pay - already after going to work. This confuses many employees and provokes angry comments on the Internet about management.
Some managers do not like the lack of full-fledged training. The fact is that almost immediately after official employment, an employee starts work. The speed of training directly depends on the determination and ability of the manager himself. Such a system is not suitable for every employee, as many unresolved issues remain in the process.
A few words instead of a conclusion
Summarizing all the information from the article, we can conclude that Solntsetur is an excellent company that works for the client and in accordance with his interests. Here you will always be welcome, and any wish will be taken into account by attentive managers when choosing a tour. The clients of this agency themselves say that Solntsur realizes their dreams of an inexpensive and enjoyable vacation.