Millions of people in our country use rail. Many are faced with a situation where there are no tickets at the box office for a specific date and on the desired route. What do they do? The article talks about how to book a train ticket on the Internet, by phone and in other ways.
general information
Those days are gone when the Russians spent their time and energy waiting for hours in queues at the ticket offices of train stations to purchase or book a ticket for a train. We live in an era of advanced information technology, when you can buy goods and pay for services without leaving your home. It is enough to go to the desired Internet resource and make a few clicks with the mouse. Online booking is a useful and convenient service that saves time and nerves. The main thing is to decide on the departure date, route and the appropriate type of car.
Where to book train tickets
Are you going to bring relatives in another city soon? Or are you on a business trip? Then you need to think about buying a ticket in advance. And the best thing is to book it. You can do this in one of three ways:
1. On the Internet. How to book a train ticket for Russian Railways? Go to the official website of the company, study information about routes and trains. Then you can start filling out a special form.
2. By phone. You dial the number and communicate with the operator. To book a ticket, he will ask you for your passport details, departure date and route.
3. At the box office and office. Do not trust the procedure for booking a ticket over the phone and the Internet? Then you can do it in the traditional way. Go to the ticket office to book a ticket for the Russian Railways train. Another option is to visit the nearest office of the company.
Telephone booking
No time to go to the ticket office? Do not worry about it. You can book a train ticket in another way. A phone and a few free minutes are all you need. How to make a reservation? Now we will share the necessary information.
Since January 2014, Russians can book tickets by phone. This service is available for people living in all regions of the Russian Federation. The information and service center "Russian Railways" is open 24 hours a day. You can reach the operator by calling 8-800-775-00-00. You need to give passport details and the route of the trip. If tickets were booked by phone, a service charge will be added to their cost. It is negligible.
Within a day from the moment of reservation, the passenger must contact the railway ticket office to receive travel documents printed on a special form. Two payment options are available - by credit card and cash.
How to purchase an electronic ticket
First you need to figure out what it is. An electronic ticket (in the West it is called an e-ticket) is a modern travel document. It is necessary to confirm the contract between the carrier company and the passenger. Unlike a regular ticket, its issuance is made not on paper, but on electronic media. And all the information automatically goes to the carrier’s database. How to book a train ticket online?
1. We go to the official website of Russian Railways. We are registering. This procedure will take a few minutes. After that, we go back to the site by entering the username and password.
2. We are interested in the section "Buying tickets." Click on it. After a couple of seconds, a special form will appear on the screen. How to book a train ticket? First, enter the full names of the stations. Then we select a train that suits us in all respects (ticket price, travel time, type of wagon, departure and arrival dates).
3. On the same page you must enter your passport data. If someone else is traveling with you, then information about this person needs to be entered in a separate form, where “Passenger No. 2” is written.
4. Before sending the order and proceeding with its payment, it is necessary to verify the correctness of the entered data. We also look at the columns with information about the train and the date of departure. If you agree to the terms of payment and ticket refund, check the box at the bottom of the form. We send the order.
5. Once you have paid for the electronic ticket, no changes can be made. When the order is sent to the operator, a small form appears on the screen. It indicates the number of seats in the car and the amount. If you agree with everything, then you must make a money transfer within 10 minutes.
Payment options
Do you want to purchase an electronic ticket on the Russian Railways website? Well, great choice. We accept Maestro, MasterCard, Visa and Visa Electron credit cards. Therefore, be careful.
The transfer is carried out through the payment gateway of TransCreditBank. A special form appears on the screen into which the card details are entered (name of the holder, number and expiration date). You need to fill it in 10 minutes. After sending the data, a message arrives notifying of the successful transfer of money.
Rules for obtaining an electronic ticket
After making a payment, order information appears in the “My Orders” column. There is a special form, which, if desired, can be printed on a printer. Be sure to write down the 14-digit order number. Without it, you will not be able to issue a ticket. Indeed, the form itself is not a travel document.
When boarding the train, it is enough to show the conductor a passport, the number of which was indicated when buying an electronic ticket. But for safety reasons, you can print the itinerary receipt.
Finally
We talked about how to book a train ticket in various ways. Which one is more convenient and simpler is up to you. Have a good trip!