For any modern housewife, an automatic washing machine will not only save a lot of physical strength, but also free up a lot of time for other household chores. But, like any household appliances, over time, a home assistant can fail.
However, a simple repair can be done on your own, if you understand the failure of which unit led to a malfunction of the entire unit. It is precisely such a task that the built-in self-diagnosis system of the washing unit performs, which displays on the display the nature of the error in the mechanism.
In this article we will try to figure out what to do if the “Kandy” washing machine shows the error “E03”, and how to fix the malfunction.
Explanation of the error "E03"
If the display shows the error "E03" in the Kandy washing machine, then the following problems may have occurred:
- the waste fluid drain system is clogged;
- there is a breakdown of the drain pump;
- faulty water level sensor in the tank;
- violation of the integrity of the electrical connecting wires;
- The drain pump filter is clogged.
All these reasons can lead to a complete lack of water drainage or its removal too slow. The diagnostics system of the Kandy washing machine generates an E03 error if water is not removed from the tank within three minutes. According to the technical prescription, a longer drain period leads to a program failure.
Testing on models without a display
On models that have a front panel display, it is easy to test for a malfunction. In the event of a malfunction of the washing machine, the unit will automatically display a breakdown error code on the display.
But there are washing machines in which there is no display on the front of the unit. Of course, it is more difficult to test on such units, but still there is the possibility of diagnosis on such machines. In this case, the error can be recognized by flashing the indicator near the function buttons. A certain number of such blinks also indicates the error code of the malfunction of the corresponding node or mode.
The principle of checking the performance of the machine
To start the test mode on the Kandy washing machine, you need to perform several preparatory operations:
- Release the drum from the laundry and completely drain the water.
- Switch the program selection switch to the off position.
- Press and hold the button for additional functions, which is located on the left on the front panel.
- Turn the dial to the first program.
- After that, after five seconds, all indicators should light up.
- When the indicators are activated, release the function button and press “Start”.
After carrying out such actions, all indicators should begin to blink with a short pause (about 5 seconds). The number of flashes of the lights indicates the error number. So, for example, three flashes before a pause indicate an “E03” error in the “Kandy” washing machine.
Ways to resolve the error "E03"
After testing the washing machine, you need to fix the problem. Procrastination can lead to a more complex breakdown, requiring the replacement of failed nodes and, as a result, large material costs. Before fixing the “E03” error of the “Kandy” washing machine, it is absolutely necessary to drain the water from the tank and disconnect the unit from the power supply network.
Next, you must act according to the principle of "from simple to complex." Therefore, you need to step by step check all the main nodes of the drain system:
- the correct choice of the washing mode;
- drain filter;
- lack of clogging in the drain hose and pipe connecting the pump to the unit tank;
- check the operability of the drain pump;
- proper functioning of the water level sensor;
- serviceability of connecting electrical wires;
- operation of the control module.
Washing mode
One of the most common reasons for the lack of drainage of water is the improperly established mode of washing clothes. An incorrect choice of the washing mode can very often look like an “E03” error of the “Kandy” washing machine.
Such a problem may arise due to the carelessness of the owner or the curiosity of children who may accidentally switch the machine to non-draining mode. Therefore, it is recommended to carefully check the correctness of the choice of the program in order to avoid troubles during the washing process.
Cleaning the filter and connecting hose
If the error “E03” of the Kandy washing machine is displayed, it is imperative to clean the drain filter, which is located on the front panel at the bottom of the housing.
Before unscrewing the filter, it is necessary to substitute a container or place a rag so as not to flood the floor with residual water. Then you need to unscrew the filter and clean it. First you need to remove large objects (buttons, small coins, items of decoration), and then rinse the filter element under running water. Rinsing will get rid of settled dirt on the grid.
The next step is to check the connecting hose, which can also become clogged during operation. It also needs to be thoroughly cleaned of various types of contaminants.
Professionals advise carefully checking the connection hose for sharp bends and fractures during installation of the washing machine. If the hose is connected to a siphon under the sink, this element must also be checked for throughput.
Drain pump malfunctions
If, after a long period of use, the Kandy washing machine does not drain the water, you must make sure that the drain pump is working. The pump may fail due to natural wear of the component parts of the mechanism or jamming of the impeller.
Checking and replacing the drain pump involves dismantling it. In the Kandy washing machine, you can get to the pump through the bottom of the unit.
For that purpose, you must perform the following operations:
- Completely drain the water and turn off the power to the washing machine.
- Lay the unit on its side so that the pump is at the top of the housing. Do not forget to lay the mat under the machine so as not to scratch it.
- If there is a panel covering the bottom of the unit, then you must remove it.
- After gaining access to the pump, unscrew the bolts holding it.
- Gently press the pump and push it out.
- Disconnect the power supply wires by pulling the chip out of the pump.
- Above the special container for collecting residual water, loosen the clamps on the nozzle.
- Remove the drain pump from the nozzle.
After removing the pump, it is necessary to determine the state of the impeller by an external inspection. If the blades are broken, then it is necessary to replace the assembly. You also need to turn the impeller on the shaft, if rotation is difficult, then the pump should also be replaced.
At the same time, the condition of the pipe that connects the pump and the unit tank is also checked. If necessary, clean it.
Control system
Error “E03” of the “Kandy” washing machine may appear when the liquid level sensor is faulty. In this case, the signal from the sensor enters the control module with a violation of the washing mode or is completely absent, which leads to a program failure.
There was an error "E03" of the Kandy washing machine, what should I do if the control unit is faulty? In this case, the malfunction cannot be fixed on its own. You will have to contact the service center, where they will conduct a full test of the unit. Specialists will repair or completely replace the control module.
Repair of the control unit is the most complex and costly.
Despite the fact that the Kandy washing machine, according to customer reviews, is a fairly reliable unit, it is still necessary to carry out the necessary measures to prevent breakdowns. Remember to clean the drain filter and connecting hose twice a year. Compliance with simple measures for cleaning the drainage system will greatly prolong the effective operation of the washing machine.