Steam is a large trading platform for computer games and the largest social network for gamers around the world. A convenient computer application not only allows you to download games and run them using the launcher, but also is a full-fledged browser with the ability to view store pages, player profiles, news and so on. Also in Steam there is a separate browser that allows you to open third-party sites directly during the game. Let's see what to do if Steam does not load pages, and why such a problem arises.
Possible reasons
All the reasons why the service may stop loading pages in the application can be divided into the following types:
- Problems with the user's internet;
- Problems with the installed application itself;
- Problems with Valve.
Consider each scenario in more detail.
Internet issues
The first thing that comes to mind is the failure of the connection on the part of the user - poor speed, network outages, and so on. Therefore, we recommend that you check the stability of the Internet in other programs (for example, in a browser). It is possible that when playing online with friends (when the conversation program is also usually used), the entire Internet channel is loaded, which is why the application is simply not able to open pages in the application’s browser.
Check the speed of your connection. If everything works properly, then go to the next option.
Problems with Valve Servers
Valve regularly conducts server maintenance during which the Steam client and all online games are unavailable. You can run single-player projects for the passage, but you will not be able to use the store and browser. In this case, you must wait for a solution to the problem or the end of prevention.
Failures often occur due to the release of major new products, when most users begin to download game files at the same time. At such moments, Steam does not load pages, does not give access to servers, and so on.
Based on practice, this does not last very long. Steam technical support quickly responds to any breakdowns, so players do not spend so much time waiting.
Customer issues
Now you need to check whether the page is loaded or not loaded via the browser. To do this, go to its main page and check the performance of the store. If the service opens correctly, then the problem lies in the Steam client itself installed on the computer.
To get started, completely remove the program from the PC. To do this, you can use the standard application "Windows" - "Add or Remove Programs", which can be found in the "Control Panel". In the list of all installed software, find Steam and click on the "Remove" button.
Now you need to reinstall the client. On the official website there is a link to download the installer, which weighs several MB. Open it to start downloading application files. After the download is complete, Steam will automatically unpack all the files on the hard drive, after which it will be possible to work with it. Launch the client and log in by entering data from your account. Now check if the “Steam” page loads in the browser or not.
What to do if it doesn’t help?
In the event that none of the described methods helped you, and all your friends have pages loaded correctly, you will have to contact Steam support.
You can do this as follows. Go to the Steam website, open the Support section and log in from your account. Next, you need to select the reason and subject of the appeal, then fill out the exact form and specify contact information. Without authorization on the site, you will not get access to feedback from employees. Now you know what to do if Steam does not load pages.