Modern household appliances are usually equipped with an electronic self-diagnosis system. If the household appliance does not function correctly, then the built-in system independently checks its working condition. When a malfunction is detected, a specific code is displayed. The most common washing machine problem is blockage, which is indicated by error E20. "Electrolux" in this regard does not differ from other manufacturers and also signals problems with water drainage.
Identify the reasons
On washing machines under the Electrolux brand, the E20 symbol can be displayed. Some manufacturer models may show C2 or E21 errors, which is one and the same violation. At the same time, a signal sounds twice informing the user that a problem has appeared in the operation of the equipment. In this case, household appliances cannot perform the draining of used water or spin as a result of certain reasons that need to be clarified.
If the Electrolux washing machine gives an E20 error - what does such a signal mean? Options:
- the pipe or hose is clogged;
- the pump is out of order or is clogged with garbage;
- There is a malfunction in the system board;
- malfunction of the sensor, which measures the required amount of water;
- disturbances in the work of the pressure switch wires.
To identify the reasons, it is advisable to call a qualified craftsman at home, or contact a service center. However, when it shows error E20 "Electrolux" (washing machine), some users would like to save money and carry out repairs on their own. To do this, you need to know how to identify the problem, as well as how to fix it.
Sequencing
Before diagnosing and repairing the breakdown, it is necessary:
- turn off the power;
- disconnect the water hoses;
- place household appliances in a convenient place for inspection.
In order not to flood everything around, before disconnecting the drain hoses, let out all the accumulated water from them. In this case, you can already pre-compose a picture of the problem. So, if the liquid spills freely, then this may indicate a clogged sewer or a blockage in the pump. In this case, it is necessary to clean all components that are located at the bottom of the front wall of the washing machine. Sometimes the problem may be in the filter. If it is clogged, then it is specially washed and cleaned of dirt.
Methods for cleaning the drain pump
Any "Electrolux" washing machine has standard technical characteristics. Error E20, regardless of model, means problems with draining water. In this case, the primary cause is often a drain pump. Therefore, when diagnosing, it is first of all necessary to check the functioning of the riser and siphon. If the problem is not in them, then the drain pump for diagnostics and the filter should be removed. To do this, follow the points of the instructions below:
- Unscrew the fasteners with a screwdriver.
- Remove the back cover from household appliances and put aside.
- The wiring that connects the pressure switch and the pump must be disconnected. For insecure users, experienced wizards advise you to pre-photograph the correct connection in order to avoid errors during further assembly.
- Unscrew the bolt located on the bottom of the device.
- Remove the holding pump, retainer pipe and hose.
- Release clamps.
- Pull out the pipe and remove the pump.
A standard technical device has any “Electrolux” washer. Error E20 most often occurs as a result of clogging of the pump. If there is an independent disassembly of equipment, it is recommended to photograph not only the wiring, but also the entire disassembly process in stages. Thus, you can later collect everything correctly.
Pump fault diagnosis
The washing machine "Electrolux" gives an error code E20 in case of problems with blockages or with the board. If the cause of clogging of the pump, then after removing it, it is necessary to conduct a diagnosis. To do this, remove the cover and inspect the impeller. Here you can find the accumulated:
- wool;
- hair;
- threads
- other small debris interfering with normal functioning.
The impeller should be thoroughly cleaned and wiped dry. After that, with the help of a multimeter, the operational status of the pump is diagnosed. Applying probes to its surface, it is necessary to observe the indicators on the display. If the resistance is normal, and the device is working properly, then 200 Ohm digits will be displayed. If the indicators differ from the norm, then you will need to replace the part with a new one.
Pumps are sold in specialized stores, in service centers, and it can also be ordered online. However, it is necessary to take into account the model of the washing machine and select all components strictly in accordance with the data specified in the instructions.
Pipe inspection
The machine "Electrolux" error E20 may show if there are problems with the pipe. Therefore, it should also be looked at and rinsed thoroughly. The drain hose must also be cleaned using a special cable.
Washing machine assembly
If the machine "Electrolux" gives an error E20, what to do in this case is described above. But after fixing the problem, it is important to properly assemble the household appliances. For this, an inexperienced master can be guided by photographs taken during the course of work. Then the machine is connected to the water supply, drain and network to check its performance. To do this, run a test wash. During it, you must carefully monitor the behavior of household appliances.
If it is clear that after replacing the pump and cleaning all components, the problem persists, then an electronic sensor will need to be checked. It captures the water level and independently gives the board a control signal. Error E20 in the "Electrolux" often occurs due to damage to the wires. The presence of problems with the pressure switch is shown by codes E32 and E11.
Motherboard diagnostics
Error E20 in the "Electrolux" may indicate problems with the system board. If the pressure switch and the wires are OK, check the electronics. But it is difficult for an unskilled user to do this, so the manufacturer recommends in this case contact a service center or a specialist who knows the intricacies of electronics. At the same time, the master will not only conduct diagnostics, but can also identify the real problem and eliminate it.
The control board in washing machines brand "Electrolux" breaks down quite rarely. Usually, when the error code E20 occurs, the problem is fixed on its own.
How to prevent future problems
SMA "Electrolux" error E20 shows a mechanical failure in the discharge of water. In order to prevent the occurrence of a problem in the future, it is necessary to comply with all recommendations on the operation of the washing machine. They are detailed in the instructions that came with household appliances.
In particular, only automatic powder should be used for washing, avoiding the products intended for manual cleaning of the laundry. It is also necessary to regularly clean the inside of the product with special tools. For this, water softening preparations are purchased in stores. It is recommended to periodically pull out the filter and rinse it thoroughly.
According to the manufacturer and many users, these rules are easy to follow. But if you follow them, you can avoid the error on the display E20 and subsequent repairs.
To summarize
If the user finds the error code E20 on the display of his Electrolux washing machine, this may indicate a malfunction in the drain system. You can get rid of the problem yourself if you accurately identify the cause and follow the instructions for resolving it. However, if there are no skills in working with the internal contents of the washing machine, then it is better to contact a qualified master. Usually the problem does not require expensive repairs. The most common cause is a clogged drain hose, sewage, filter debris, and a clogged pump.
Rarely, an E20 error may indicate damage to the wiring or pressure switch. A board malfunction is also possible, which is the exception rather than the rule. In the latter case, it is not recommended to fix the problem at home, unless the master has all the necessary skills.
Conclusion
Electluxlux washing machines suit users in many ways. They are quite budgetary, but they do their job perfectly. However, sometimes the technique produces errors, among which the most common is E20. The defect is usually associated with a blockage. Therefore, even at home, household appliances can be repaired.
For diagnosis, you must perform the simple steps described in this article. But it is important to be completely confident in your actions or photograph each process. If you do not have full confidence in your abilities, it is recommended that you entrust household appliances to a qualified craftsman. Repair is usually not expensive, because it does not require replacement of components. But if you need to purchase spare parts, you must select them only on the advice of a specialist or focus on the data from the instructions.