Asos is an online store known throughout the world. It presents several hundred different brands of clothing, shoes and accessories. The main office of the company is located in England. Most of the site presents youth clothing: colorful bright T-shirts, sequin tops, platform sneakers and a bunch of trendy accessories. The company focuses on people from 20 to 40 years old, not without reason even the average age of the employees of this store does not exceed 30 years.
What Store - Asos
In addition to the various brands that are represented at Asos in a wide variety, you can also find the brand of the store here. In "Asos" models for adults are presented, childrenās clothes cannot be found in it. Also, those who prefer a business style in clothes will be a little disappointed. There is not much formal style clothing in this online store, but so-called casual clothes are so many that there are enough for tens of thousands of fashionistas around the globe. Also on the site there is a section devoted to decorative and care cosmetics, which can be selected and ordered. As a rule, these are proven and well-known brands with a worldwide reputation.
In "Asos", not only models for slender girls and men are presented, but also great attention is paid to things of the so-called plus size. Every season, Asos fashion designers present a collection dedicated to people who are 52 and older. It is interesting that Asos has a special collection for large tall people called Asos tall.
What brands are represented
In "Asos" there are more than nine hundred different brands, among which there are brands of the Lux class, as well as affordable brands. Known to all the fashionistas of the world and the big names desired by every girl can be attributed Levi's, Chanel, Versace, Calvin Klein and many others, and to less expensive, but no less hyped, include Nike, Adidas, Oasis, Diesel and several hundred brands .
Website sections
Asos has a very simple interface that allows you to easily find the necessary things even to the most inexperienced user. The main menu has several sections that allow you to immediately search only in a certain category of things, as well as get acquainted with important information. It:
- WOMEN - women's clothing;
- MEN - men's things;
- MARKETPLACE is a kind of fair where young designers can present their models;
- FASHION FINDER - various combinations and collages of goods that are presented in this online store;
- BLOGS - information about the storeās promotions, here are links to the official Asos pages on social networks Twitter and Facebook.
- An additional menu will also be given, in which there is a detailed navigation through product groups and a link to the "Outlet" section is given.
How to register on the site
To register on Asos you need to find the registration form in the upper right corner. There are two sections in it: for already registered users, where you just need to enter your data, and also for registration for new users. Registration is necessary in order to be able to send goods by mail.
How to place an order for Asos
In order to place an order in this online store, you need to go to the desired section: female or male, after that, specify what exactly you want to find, and select the appropriate column, for example glasses or a jumper.
You can also go the other way and initially select the brand you are interested in in the search. All models of this brand presented in the Asos online store will come to this request.
The basket with all selected products is located in the upper right corner, and you can always go into it to adjust the shopping list. There is also an icon for choosing the currency in which the order will take place.
Website Currency
As soon as you select your country on the website, things are automatically displayed with prices in the currency of the selected state. If there are several currencies in the country where you live, this will be displayed in the basket and personal account. In order to change the currency, viewing the site in the application on the phone with the iOS operating system, you need to click on the gear in the upper right corner of the screen and select the banknote of interest. When working with Android, on the left side of the screen there will be a settings panel in which there will be a section "Currency".
In the reviews about Asos, you can find interesting advice that is already provided by experienced users: when making out, it is better to choose British pounds GBR as the order currency, because Asos converts the order in dollars at an unprofitable rate. To compare prices in two or more currencies, open at the same time, for example, the French and Russian versions of the site.
How to pay for an order
A very simple interface of the storeās application will allow you to pay for your order with any of the major payment systems: almost all types of bank cards are valid, payment through the Paypal service is also possible, however, it will be necessary to change the currency - rubles are not accepted. Unfortunately, there is no way to pay for purchases through Qiwi and Webmoney online wallets.
It is convenient that you can specify different shipping and billing addresses , that is, specify the address from which the order was made, but name another address so that the package arrives at it. This is done in order to be able to place orders as a gift to relatives or any other acquaintances.
How to choose size
In order to choose the right thing in size in "Asos", you need:
- Look at the changeable grid that is attached to each item on the site and find out what size of this wardrobe item matches your parameters.
- Look at the labels of your belongings, what size they are. As a rule, several sizes are printed on clothes that correspond to different countries. It is desirable that the thing you are specifying the size of is similar to the one you want to purchase, for example, if you want to buy a top that will fit the figure nicely, see if there is a similar top among your things.
- Be sure to watch the video in which the model poses in these clothes. This will help to more adequately evaluate all the pros and cons of things, as well as determine the size. In addition, it often happens that the site indicates the height and size of a model showing clothes.
- Remember that Asos clothing is never too small and larger than many brands sin.
How to return the goods to Asos
Despite the fact that this store has been tested by millions of fashionistas and for many years of good work, unforeseen circumstances happen: the thing came with a marriage, it was put in the wrong size, the real look of the garment is different from what it was in the picture, or after trying on you realized that the thing absolutely not sitting on you. In this case, you can return the goods Asos. It doesnāt matter for the company whether the item came in poor quality or just didnāt like you, they will change it without any problems. If the item was defective, call the site support service, the number can be found at the bottom of the store. Such measures will improve the service "Asos" and, perhaps, will save you from such troubles next time.
Asos was one of the first to introduce the ability to return goods for free. This policy has enabled the company to retain many of its customers. True, not all things can be returned, for example, underwear will not be accepted. It is also important to know that clothing should be in its original form, that is, it must have all the tags and labels. The only thing that may be damaged is the original packaging in which the goods were sent.
Return of goods to Asos is made no later than 28 days after receiving the parcel. Sending things back will be free of charge by the Boxberry postal company for all residents of Russia. If your city does not have such points of departure, then the shipment of goods will be paid.
In order to return the goods, you must:
- Go to the storeās website and issue a refund in the section of the same name. Be sure to indicate the reason why you decided to return the goods. After that, you have two weeks to bring the item to the return shipping service.
- Fill out the return form that came with the package.
- Take things to the Boxberry point nearest your home or any other postal service.
- A code will be sent to your e-mail for tracking the goods, which will need to be printed and glued to the parcel. You can ask the dispatch staff to do this.
- Within 21 days, the order will be processed and the money spent will be returned to the account. You will be notified that the goods have been received by the company by email. Money is returned 1-3 days after this letter.
You can pack things at home, or you can directly at Boxberry or another organization. You will pay for such additional services from your pocket. You must have a passport with you, as it will be scanned.
If you send an order by Russian post, then you must first weigh whether the return on shipping the goods is worth it. If the thing is quite expensive and you want to return your money, then choose the option of sending in a small package, but with the necessary tracking all the way. In this case, the cost of the item of clothing will be reimbursed guaranteed. Here is the Asos address where you need to return your purchases: ASOS, Barlby Road, Selby, YO8 5BL, United Kingdom. Index: YO8 5BL.
When sending things with a marriage, you will return not only the cost of the thing, but also the price you paid for delivery, as well as in some cases, the support service returns funds and allows you to keep the goods for yourself. In order to confirm the marriage, take bright high-quality photos and send them to the site support service.
How to make Asos in Russian
Asos has a Russian version of the site. In order to use Asos services in Russian, you need to select the host country - Russia in the window that pops up at the entrance to the site. Asos generally correctly assumes the country of your residence. If such a window does not appear, the country can be changed in the settings. Another option is to drive the address asos.ru into the browser search bar. This method is quite convenient and guaranteed to lead you to the Russian-language page of "Asos" with goods.
The appearance of the Russian version of the site allowed customers of the countries of the former USSR to use Russian sizes, choose the currency in rubles, watch the video "How to Order" in Russian, contact the Russian-language technical support service of the site, and also easily find answers to their questions in the most frequently asked questions section to the store.
Coupons "Asos"
In order to make profitable purchases, you can use Asos coupons. True, the store is constantly updating them, so you need to find valid at the time of order. There are special sites that host up-to-date information on Asos coupons. You can find promotional codes from 5% and discounts up to 70%. As a rule, they act on a particular brand or type of product, such as jeans. In order to activate the coupon, you need to find a valid code on the storeās website or on a third-party website, then enter it in a special field in the goods basket. You can use no more than one code at a time, so in some cases, so that the Asos discount is more profitable, it is better to place several orders, even despite the paid delivery.
Delivery of goods
At the moment, on the site there is a choice of the type of delivery of goods: standard and courier.
- Asos standard delivery: the goods are sent by regular mail and are usually delivered to the addressee within 20 days. The cost of sending such an order is 200 rubles, and it is free for purchases from two thousand rubles. After the order has been processed, a track number will be received by e-mail, by which you can track your parcel.
- Asos courier delivery is very convenient if you want to receive the parcel as quickly as possible. Asos sends orders through the Ponyexpress delivery service. Delivery from Asos to Moscow will take from 3 to 7 days, the courier will bring the goods home. All the pluses in the speed of receiving a package are overshadowed by the rather high cost of such a service - 1500 rubles. True, when ordering an amount of 8000 rubles or more, it will be possible to arrange delivery by courier absolutely free.
You can track the parcel until it is in Russia, through the Wndirect website, after it has passed customs control, you can access any Russian services, for example, the Russian postal site and its section āTrack the parcelā.
When purchasing goods worth more than 1000 euros, you will need to issue a customs receipt. Its form can be found on the storeās website, then it will have to be printed, filled out and photographed. Send the taken photo to the site of the SPSR service, which is engaged in the delivery of expensive orders. Important information is the fact that couriers of the SPSR-express service deliver only on business hours on weekdays, so if you work, then indicate your work address.
What buyers say about Asos
Reviews about Asos are mostly positive. Customers note a large selection of products, good pricing. Most buyers are also pleased with the availability of discounts on Asos. Particular attention is always paid to praise for the designers of the clothing line of the store itself. Negative reviews about Asos usually featured an unsuccessfully chosen thing that looked completely different on the model than on the average person. Typically, such comments do not find support on the pages where the discussion of the pros and cons of this store. Customers say that you need to adequately evaluate your figure before buying and understand that a thing will not be able to sit on a girl with an average figure in the same way as on a model from the catwalk. I am glad that the choice of "Asos" is so great, and the sizes, styles, brands and patterns for the collections are so diverse that it will not be difficult to find a suitable and decorating figure for yourself.
Also, people who leave reviews about Asos note the attentive attitude of technical support staff and a rather simple site interface. Anyone, even the most advanced user, can figure it out.
Interesting facts about this store.
- The financial turnover at Asos for the year is commensurate with the annual budget of a small country.
- The company name means the first letters of the sentence As seen on screen, which translates to "As seen on the screen."
- Despite the fact that Asos takes 28 days to return the goods, numerous customer reviews of the store show that even with a serious delay, the company goes forward and refunds.
- One of the most important aspects of company policy is the promotion of fashion as a lifestyle.
- In the first year of operation, Asos received the title of āBest Fashion Legislatorā from Sunday times.
- The Asos store was the first to offer users to track the shipment of goods and their further path online.
- The minimum price of a thing on the site is about three hundred rubles, the maximum is more than 28 thousand.
Thus, the Asos clothing store has not in vain earned its popularity in the fashion industry: its employees always keep up to date, monitor the constant and timely replenishment of collections, and are also responsible for excellent service.