Those who travel a lot probably have a couple of their time-tested operators. Another thing is when the search for a suitable travel agency takes a lot of time and effort. In this case, it is necessary to pay attention to those representatives of the tourism industry who have been working for many years. It is such an organization that Matryoshka-Tur is. We will review the reviews about this company in this article.
A few words about the operator itself
This company specializes in domestic and foreign tourism. The priority areas with which she works are the picturesque cities of Italy, Bulgaria, Israel, Montenegro, Greece, the Czech Republic, Spain, Hungary, the Baltic States, the UAE and others. With the help of specialists from the Matryoshka-Tour tour operator (reviews regular customers of this organization confirm this) You can always choose a fascinating tour of Russia and the most interesting countries of the former CIS.
What types of recreation does it offer?
The company "Matryoshka-Tour" (user reviews of this organization allow us to evaluate the quality of its service) offers various options for a comfortable pastime. It can be a beach holiday or a trip to view and explore the most important tourist sites, a romantic trip with a hotel reservation and a table in a restaurant.
As many tourists say, turning to the representatives of this company, they are guaranteed to get exactly the rest that they originally wanted. At the same time, vacationers say, there is no need to rack their brains in search of a transfer, a suitable hotel or the nearest restaurant.
At this tour operator, as they say, everything is seized and agreed. But what associations does “ Matryoshka-Tour” LLC cause for vacationers? Feedback from users who managed to feel all the advantages of communicating with this operator allow you to see the big picture of the work of the representative of the tourism sector.
Advantages of contacting a tour operator: what tourists think
Most customers leave positive feedback about a company such as the Matryoshka-Tour tour operator. Reviews of almost all of them highlight the following positive points:
- Reasonable prices for services.
- High professionalism of the organization’s employees.
- Guaranteed reservation of air tickets and hotel rooms.
- An opportunity to choose an individual tour taking into account all wishes, preferences and comments (company managers gladly help to calculate and make up even the most difficult route).
- Attention from the employees of the company (they consult and explain the details of the upcoming trip without any problems).
- A large assortment of tours (including mixed).
Many customers also delightedly talk about the availability of loyalty programs and promotions for regular customers of Matryoshka Tours (Moscow). The reviews of these tourists are often associated with some sort of prize drawing or an interesting offer. For example, some liked it, when, subject to the acquisition of a particular tour, it was possible to get a tour as a gift. And, of course, I cannot but rejoice that the company owns its own railway and air ticket offices. And it is very convenient.
Where can I find Matryoshka-Tour representative offices?
Fans of fast and mixed tours talk about the fact that you can find an operator in any major city in Russia. For example, there is a Matryoshka-Tour representative office in Moscow, St. Petersburg and other regions of the Russian Federation. So, one of the capital’s branches of the organization is located at the address: Odoevskogo passage, house 3, building 3. Another Moscow office located on Ferghanskaya street, house 8/3 also works.
In St. Petersburg, there are approximately 6-7 points of sale. For example, one of them works on Moskovsky Prospekt, house 193. This department is open from 10:00 to 21:00.
How convenient is booking tours?
Turning to Matryoshka-Tour (employee reviews help clarify the situation with booking tickets), almost all users describe the simplicity and convenience of ordering a tour. The main thing is that it is not necessary to go somewhere to make a reservation. It is enough to go to the website of the company matreshkatour.com and perform simple steps to select the appropriate option. By the way, you can also familiarize yourself with the details of an interesting, in your opinion, option remotely.
All the same, but with the personal help of company representatives can be done directly in the office.
Matryoshka-Tour (St. Petersburg): employee reviews
The overall impression of the company will be incomplete if the internal routine of the tour operator is not taken into account in the process of its evaluation. In particular, many employees who work today for the benefit of the company describe a completely normal working environment. From their words, it becomes clear that they work with great pleasure in a wonderful team. Of course, there are unpleasant moments, but they are extremely rare and insignificant.
Salaries are paid regularly. No one deceives customers. On the contrary, in Matryoshka they prefer an individual approach. Almost all managers monitor the fulfillment of the validity period of the reservation, check the accuracy of the route and the correspondence of the destination points. In general, the atmosphere in the office is comfortable and business-like.
What do they say about the travel company Matryoshka Travel (SPB)?
Another tour operator, which many lovers of comfortable European relaxation have been talking about for a long time, is Matryoshka Travel. Her office is located in St. Petersburg, on the 6th line of Vasilyevsky Island, house 59 / B, room 19.
Not one review was left about this organization. A lot of positive reviews, opinions and stories have been written about the Matryoshka Travel travel agency. For example, some of the organization’s clients excitedly talk about the excellent organization of family vacations with the assistance of managers. With their help, they managed to feel the beauty of the proposed European countries. They admire the wonderful service and quick response of company representatives. Some even describe unpleasant moments that they managed to avoid thanks to the prompt assistance of tour operator specialists.
A bit from the history of Matryoshka Travel?
The small company Matryoshka Travel has been operating since 1993. Since that time, it has been accepting domestic and foreign tourists, schoolchildren, students and other vacationers. This organization positions itself as a family organization, but not at all because it is headed by a strong family contract, but because of a friendly and close-knit team.
Here you will be offered bus tours, economical trips with minimal investment, pave an individual route and even help in choosing tickets. The main directions of the company are three countries with the letter “I”: Spain, Italy and Iceland. However, according to regular customers of the organization, the travel agency also offers other destinations, but these are mainly European countries and the notorious islands with beaches, as in the advertising of the Bounty chocolate.
Matryoshka-Tour Phuket
In this “Matryoshkina” hierarchy there is another company, so to speak, the younger sister in a serious family contract. This travel agency is called "Matryoshka-Tour Phuket." Reviews about this place make it clear that its office is located directly in Karon Beach, Thailand, on the island of Phuket. According to the stories of tourists, you can find it on the second line (not far from Patak Road and the building of the Bank of Kasikorn). Nearby is the 7-11 store.
So, the representative office of this company in Thailand has been operating for more than 15 years. During this time, she managed to establish herself as a reliable and trusted tour operator. At the same time, the company is happy to offer its services not only to foreign, but also to Russian tourists. By the way, the company’s sign is written in Russian and English.
The company offers entertaining tours of Thailand, organizes leisure of visitors, helps to book rooms in local hotels and purchase tickets back. The company often organizes promotional and wedding tours. For the same reason, newlyweds, marriage agencies and representatives of other travel agencies resort to its services.
Are there any negative reviews about the Matryoshka family?
Honestly, it’s hard to say whether all these companies are connected into a single network or simply have a common name. However, among the reviews that can be heard about the entire so-called "Matryoshka" family, there are not only positive, but also negative ones. For example, some tourists were unhappy with the overpriced.
In their opinion, the cost of the proposed tour should have been reduced by about half. Others did not like the lack of a transfer and the loss of luggage. But this is not the fault of the company’s managers, but pure coincidence or elementary force majeure.
In a word, if you decide to turn to Matryoshk representatives for help, we recommend that you read the reviews of experienced travelers. And then your vacation will be unforgettable.