Empire Grand: customer reviews, assortment overview, company advantages and disadvantages

In the market of plastic windows and interior doors, as in any other product segment, there are leaders. In St. Petersburg, one of them is the Empire Grand company. Reviews of the company confirm the demand for its products and a strong position among competitors, both Russian and foreign.

“Empire Grand” boasts a diverse assortment and worthy quality products, in which customers have had the opportunity to be convinced over the ten years of the existence of the company. The purpose of this article is to learn about the history, get acquainted with the most popular positions from the catalog and get an assessment of the company based on customer reviews. You can find a lot of information about the Empire Grand from the employees themselves, which helps to make a conclusion about how the company works from the inside and determine the advantages and disadvantages of the company.

How did it all start?

The company opened in St. Petersburg in 2008. During the difficult period of the financial crisis, the company began its activities in a small office on the outskirts of the city. Initially, the company had six employees who managed to launch its work and achieve, in two years, a seemingly impossible result - to fulfill more than 7000 orders.

In its activities, "Empire Grand" in St. Petersburg adheres to an integrated approach in working with clients. General Director of the company N.V. Doronin considers the main principle of doing business - respect for the interests and needs of customers. It is likely that strict observance of this rule allowed the company to gain the trust of customers in a fairly short time. Already in 2011-2012. production turnover indicators almost tripled, which allowed opening additional sales offices, developing our own ERP-system for interaction with potential customers and creating specialist training departments.

To date, the number of employees of the Empire Grand in St. Petersburg, according to reviews, exceeds 120 people. Over 10 years of active work, the company has undergone a number of radical changes:

  • new mutually beneficial conditions for cooperation and partnership with large manufacturers are provided;
  • the client has the opportunity to choose their favorite product model online, get free measurement services and agree on a suitable time for installation work;
  • constant control over the price-quality ratio of products sold;
  • active development of the direction of facade glazing.

At the end of 2017, the company was awarded the prestigious domestic Golden Window 2017 award.

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Where are the stores of Empire Grand

There are six company offices in St. Petersburg. In each of them you can get expert advice, get acquainted with the range of finished products and make an order for individual parameters. All company salons are located at the following addresses:

  • metro station "Alexander Nevsky Square" (Khersonskaya St., 39, 3rd floor);
  • Akademicheskaya metro station (51 Grazhdansky Avenue, building 1);
  • metro station "Leninsky Prospekt" (Novatorov boulevard, 1);
  • metro station "Prospekt Enlightenment" (st. Ho Chi Minh, 13, building 1);
  • metro station "Kupchino" (Dunaysky Avenue, 34);
  • metro station "Prospect Bolshevikov" (Kollontay St., 24, building 2).

Contact information and a work schedule can be found on the company's website. The company has been present on the Russian market for about ten years, and during that time managed to gain the trust of the population. Buyers are pleased with the high quality of products, comfortable prices and prompt execution of the order. Judging by the reviews of the Empire Grand, there are those who were dissatisfied with the work of this company. But more about that later, but for now we’ll figure out the areas of activity of the St. Petersburg company.

Products

The main focus of the company "Empire Grand" is the sale and manufacture of custom-made plastic windows, balcony structures and interior doors. In addition, this organization provides installation services for arches, aluminum profile systems and mezzanines.

There are much more reviews about the windows of Empire Grand in St. Petersburg than about any other goods and services of the company. The catalog of the company presents various models of metal-plastic structures, components, accessories. The assortment is also represented by metal, interior and metal-plastic doors, among which each buyer will find a suitable option for himself. The most fastidious, economical and demanding customers are rarely disappointed in their purchase from Empire Grand, and all because the wishes and needs of customers are priority for the company.

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Plastic windows

This heading presents a variety of modern models that will seamlessly combine with any layout and interior. The company's assortment also includes standard window systems, and transom units, and two-, three-wing structures, and profiled balcony systems. For lovers of custom solutions, the catalog contains original options, including arched blocks.

All products from Empire Grand, reviews of which can be found in detail on the official website, are made in our own production halls from a high-quality profile of the German brand ROTO. It guarantees the quality of each window and the high-strength hardware that the product of any series of the same manufacturer is equipped with. When making an order for the manufacture of a window system, the buyer always has the opportunity to choose handles, the type of lock, latches, combs, and other irreplaceable parts.

The company offers potential buyers modern PVC window systems with the required number of leaves. You can learn about the preliminary cost of the finished structure on the website of the manufacturer of windows in St. Petersburg "Empire Grand". According to reviews, it is convenient for customers to use a calculator that helps to calculate the final cost of the selected product, taking into account its parameters and operational characteristics, including length, profile width, and structural details. You can also additionally find out how much it will cost to deliver and install a window system along with window sills, drainage, and decoration of slopes.

Sliding window systems from Empire Grand

This type of window is gaining popularity more and more every year. Today, different models of sliding structures are produced that have an unequal set of functions. The only drawback of sliding plastic windows is their relatively high cost. However, the company "Empire Grand" produces products not only for wealthy customers, but also for customers with a limited budget. Standard plastic windows have a lower price, but no less worthy quality.

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A feature of sliding systems is the use of special fittings that allow not to close the moving part, but to open the window towards the blind part of the window. Thus, the sliding design gives a pleasant bonus to its owners, providing the opportunity to open the window in the "window" mode or open it from the side.

Most often, sliding systems are ordered for installation in the kitchen. According to customer reviews of Empire Grand in St. Petersburg, such designs are ideal for owners of small kitchen areas. In small kitchenettes of the roads, every free corner is, therefore, the window sill in this case often acts as an additional shelf, a work surface for the housewives. It will be very inconvenient to open a window every time and close it, so plastic windows with a sliding system will do better than usual. This will free from the need to constantly shift all objects from place to place, to first open the window, and then close it again.

Some systems are called oblique-sliding. Their difference lies in the arrangement of fittings designed for sliding. The mechanism is designed in such a way that during operation it is necessary to first pull the sash towards you and then to the side, but at the same time the window easily opens for ventilation. The shutter leaves the frame by a maximum of 1-1.2 cm. To leave the system in ventilation, the window handle must be turned at a right angle, and to shift the shutter, turn the handle 180 ° C.

Both sliding and ordinary plastic PVC systems are much warmer and more convenient in everyday use than wooden windows. Such structures open more smoothly and have a high level of tightness due to the presence of high-quality rubber sealant. In addition, plastic systems do not freeze and do not swell in the autumn-winter period, so using them is much more convenient and simpler.

Interior doors

Releasing products, the Empire Grand company primarily cares about its quality. The company does not refuse fundamental principles with regard to the manufacture of interior doors. The Empire Grand catalog contains a wide variety of interior and exterior systems in different price ranges: from inexpensive options without excessive pretentiousness to premium models with an original design. Due to the wide price range, the company's products are affordable for consumers with different levels of affluence.

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If you believe the reviews of employees of LLC Empire Grand, the company is a partner of several leading furniture factories in Russia. The range of doors consists of products from eight manufacturers, including Uberture, Eldorf, Turen, Velldoris. Some models are produced by the Empire Grand company, for which it has gained popularity in the market. Judging by the reviews, customers like the decent quality of door structures, reasonable cost and customer loyalty.

Many consumers know Empire Grand as a manufacturer of windows. Some buyers did not even realize that this St. Petersburg company was engaged in the manufacture of doors for the population of St. Petersburg. At the beginning of its activity, the company specialized exclusively in the manufacture and sale of plastic windows. Later, the product segment was expanded. Now this company also offers doors made in interesting style solutions that will help create comfort for customers in their homes.

In addition to favorable prices, consumers choose affordable products for most models as well. In addition, the catalog contains products that are diverse in every sense - several dozen ready-made models are for sale. The client who has contacted the company has practically no chance not to choose a door that is suitable for the price, design and other parameters. You can familiarize yourself with the budget models in the catalog, which are in no way inferior in quality to more expensive products, or with elite designs made of natural materials.

According to customer reviews, "Empire Grand" produces doors that are 100% compliant with the requirements and state standards. For each model that goes on sale or is custom-made, company employees can provide a quality certificate. Interior door structures are manufactured in compliance with established technological algorithms, which guarantees the durability and wear resistance of the blade, reliability and long-term functionality of the hardware. By the way, the company uses Italian fittings Morelli and Rucetti to manufacture doors. Robust and elegant handles, hinges and locks can also be purchased separately.

Types of door structures

In addition to standard door leafs, Empire Grand produces custom-made and interior arched ceilings, which over the past years have gained mass popularity. Arches are made to order, taking into account the specific characteristics and dimensions of the opening. Measurement is carried out by specialists of the company who travel to the facility for free and calculate the approximate cost of work and the finished product.

In reviews of the Empire Grand company, customers often complain that in the proposed catalogs the same door, made in different style decisions, can have different costs. Employees of the company explain this circumstance by the fact that the company cooperates with many factories and specialized enterprises, and this allows not only to expand the range and introduce new model series, but also to offer competitive prices for products.

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On the company's website you can also buy your favorite interior doors. Products are presented in a separate section "Catalog", which is equipped with a convenient online search engine. The site visitor has the opportunity to make a choice of various design options. Among them are 3D-coated products and doors made of laminate, PVC, veneer and eco-veneer. You can facilitate the search by indicating the category of the product or its intended purpose - for the bathroom, kitchen, bedroom, toilet, etc.

Glazing of loggias and balconies

This is another area of ​​activity of Empire Grand in St. Petersburg. According to reviews, it is also popular among Petersburgers. In their professional activities, company specialists use two methods of glazing. The first option is cold glazing, which involves the installation of special aluminum metal structures and balconies. The second method is warm glazing, which is carried out by installing several plastic window structures. To determine the choice of method, it is advisable to consult with specialists of the Empire Grand company. Installation crew members have sufficient work experience and will provide useful recommendations from a professional point of view. In addition, specialists will help make an approximate calculation of the cost and give answers to any questions.

In addition to balconies and loggias, Empire Grand is engaged in the installation of mezzanines and structures made of aluminum. Accessories and components are manufactured by the Framir factory. This is the manufacturing partner of the Empire Grand, known for the worthy quality of its products. For the manufacture of mezzanines, Framir uses MDF profiles and covers them with veneered plywood or laminate. Products can have different heights, widths, number of wings.

Also, on the loggias and balconies, the specialists of Empire Grand are ready to install sliding systems of any size, with any number of wings. The average balconies and loggias have a small capacity, and therefore opening a regular window wide open can cause a lot of trouble. For example, having placed a cupboard and placed on it the necessary things or interior items, it will be impossible to fully open the window and it will not be possible to hook things - the sash will rest against the cupboard. A sliding system in this case becomes the optimal solution. If you believe the reviews about the company "Empire Grand" in St. Petersburg, the installation of such structures allowed the owners to save a lot of space, which they were pleased with.

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Benefits of working with a company

The company offers its customers the opportunity to arrange interest-free installments for acquired windows and doors of Empire Grand in St. Petersburg. According to reviews, each potential buyer can arrange an installment plan. The client will not have to expect a full calculation of the cost for more than 5-7 minutes. In addition, the company will send a specialist to the customer for free to place an order, if it is carried out on the site.

According to reviews, all customers who contacted the Empire Grand company are guaranteed full transaction support, consulting support and assistance with choosing the appropriate product design and design. Each buyer is assigned a personal manager who oversees all issues on the order, starting with the preparation of the contract and ending with the installation of a window, door or balcony structure.

For any company product, regardless of its value, a multi-year warranty is provided. There are no problems with the delivery of purchased windows and doors to Empire Grand. In the reviews, buyers note that it is carried out at no additional charge. The online store is open around the clock, and order processing is done online. It is possible to order a call back from a specialist, get an online consultation.

As already noted, all Empire Empire products in St. Petersburg have certificates. Appropriate permits are also available to employees of the company. . « », . , - , . , .

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Source: https://habr.com/ru/post/F7979/


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