Hotel Hyatt Regency Phuket Resort 5 * (Kamala Beach, Phuket): description, service, reviews

Phuket is the most peaceful and respectable resort in Thailand. Mostly families with children flock here, but there is enough entertainment for young people and for people who love excursion vacations. Kamala Beach is a place away from the noisy and hectic world. Most often here you can find budget hotels, designed for 20-30 rooms. However, most recently, in 2013, on the high slope, the Hyatt Regency Phuket Resort 5 * hotel was built, striking with its luxury and beauty. It is about him that will be discussed in this article.

Location of the complex

The hotel is located on the west coast of Phuket in Thailand. It is built on a steep slope, which is surrounded by lush tropical vegetation. The complex is located in the southern part of the respectable resort of Kamala Beach and 9 km from the nearest major city of Patong . Nearby is the theme park "Phuket Fantasy" and Laem Sing Beach , which is considered one of the most beautiful places on the island. Tourists can also visit the large Plaza Surin Shopping Center, 3 km away. A Buddhist temple and night club are 4 km from the hotel. Living in the Hyatt Regency Phuket Resort 5 * complex (Phuket, Thailand), tourists can regularly visit local international golf courses, the rainforest and the local market.

Phuket Airport is 30 km from the hotel. Arrivals from there are picked up by a tourist bus that takes them to hotels. But you can get to the complex yourself. Numerous taxis and buses ply the island. On the way, guests will have to spend about 1 hour.

Hyatt Regency Phuket Resort 5 *: description and important information

The construction of a new top-class hotel was completed in December 2013. On its territory there is a complex of 13 low buildings, the number of storeys of which is 3-4 floors. 2 more buildings are allocated for infrastructure facilities: a restaurant, a gym and a spa. The hotel is surrounded by a dense forested area. There is a spacious sunbathing area and a huge swimming pool. There are 199 rooms in the complex, which can accommodate about 450-500 people. The hotel allows children of any age to stay. Pets are not allowed in the room. The hotel staff is fluent in English, Chinese and Thai. For tourists from the CIS countries a Russian-speaking guide works.

hyatt regency phuket resort 5

Registration of new guests here starts at 15:00. Tourists must present their passport and credit card to the administrator. Upon arrival, guests will be asked to pay a deposit, which is fully refunded after the end of the holiday. Its amount is about 100 dollars. Noon - checkout time. Until 12:00, tourists must vacate their rooms for new guests.

Price policy

It is worth noting that the hotel is not a place for a budget holiday. Next to it are many small complexes where accommodation will cost less. Prices for standard double rooms at Hyatt Regency Phuket Resort 5 * start at $ 179 per night. In high season, the cost of living increases significantly. For example, during Christmas and New Year holidays, similar apartments will cost $ 550 per night. The cheapest time to relax in Phuket is in August, when the island is rained. At this time, the cost of living is reduced to $ 108. In addition, you will have to pay more for superior rooms. Luxury apartments will cost you from 600 to 1000 dollars.

The price usually includes meals, transfer to the hotel and local tax. Additional services tourists pay separately after the end of the holiday. When checking into an adult or child over 12 years old on a rollaway bed, an extra $ 35 per night will be charged.

Housing stock

For guests of the Hyatt Regency Resort Phuket 5 * hotel (Phuket, Kamala) all conditions for a comfortable stay are created. The housing stock has 190 rooms, of which 12 are connected by a separate door. Non-smoking apartments are available upon request . If you notify the administration that the room is rented for the bride and groom, then the employees will arrange it for free in a wedding style. All rooms are equipped with spacious balconies with amazing views of the Kamala Bay. Guests can expect a thorough daily cleaning service and a change of towels in the bathroom. Bed linen is changed several times a week.

Kamala Beach

The housing stock of the hotel offers guests rooms of the following categories:

  • Deluxe Double Room - consists of a spacious bedroom and a bathroom with a shower. The room has a small balcony. The area of ​​the apartment is 68 square meters. m
  • Double room with a terrace - instead of a balcony, there is a spacious sun terrace with sea views. It has a dining table and chairs, sun loungers and parasols. Area - 44 square meters. m
  • Standard room - suitable for budget accommodation of two adult tourists. It has a private balcony with sea or pool views and a private bathroom. Area - 46 square meters. m
  • Club rooms are standard apartments, additionally equipped with a seating area. Their area varies from 44 to 68 square meters. m. The tourists who live in them have a number of privileges, for example, expedited registration, a separate pool, free tea and coffee, as well as daily snacks for dinner.
  • Club Deluxe Room - double apartments, which additionally have their own small heated pool on the terrace. Its area is 105 square meters. m
  • Hilltop Suite is a spacious apartment consisting of a bedroom with a large double bed, a living room and a private terrace with a dining area. The area of ​​the premises is 97 square meters. m

Room Amenities

Each room of the Hyatt Regency Phuket Resort 5 * hotel (Phuket) is equipped with all the necessary equipment necessary for a comfortable and respectable stay. The local guests can take advantage of the following amenities:

  • 40-inch plasma TV. Satellite channels are connected to it, among which one can find 1 Russian-language.
  • Individual air conditioning with remote control.
  • Electronic safe for storing valuables, documents and money.
  • Large fridge and minibar. You can use them for free, but filling with food and drinks is not included in the price.
  • Free wifi . Each number receives its own password to enter the network, which allows you to maintain the connection speed at a high level.
  • Built-in hairdryer, towels, bathrobes and slippers in the bathroom. Hygiene products (shampoo, shower gel and liquid soap in dispensers) are available on request.
  • Pay phone.
  • Electric kettle, tea and coffee making facilities.
  • Room service, which includes 24-hour food and drink delivery.

Kamala Beach Phuket

Hotel infrastructure

The developed infrastructure was prepared for the guests by the Hyatt Regency Phuket Resort 5 * complex. Hotel service is designed for tourists who prefer to spend time in the complex. Guests can use the following facilities and services:

  • a business center equipped with equipment for conferences and meetings;
  • gift shop;
  • secure parking and paid car and limousine rental;
  • Reception, which is open around the clock;
  • organization of transfer and taxi to the hotel;
  • facilities for the disabled: parking, handrails in the bathroom, special chairs in restaurants, a light signal for people with hearing impairments;
  • conducting and organizing celebrations, including wedding ceremonies;
  • paid safe and luggage storage at the reception;
  • paid services of a doctor, florist and secretary;
  • currency exchange point.

hyatt regency resort phuket 5 phuket kamala

Beach and Pools

It is worth knowing that the hotel does not have its own plot near the sea. The coast, located next to the complex, is not suitable for swimming due to frequent ebbs and sharp stones, which can hurt your feet. Kamala Beach (Phuket) is 2.8 km from here. Tourists can get to it with their own car or a free tuk-tuk , the schedule of which can be obtained at the reception. The beach is public, so there are a lot of local residents and traders. In addition, sun loungers and umbrellas are provided here for a fee.

The hotel compensates for the lack of a beach with a huge freshwater pool, the area of ​​which is 1800 square meters. m. It works daily from 09:00 to 22:00. There are always lifeguards at the water.

hyatt regency phuket resort 5 phuket

Leisure activities

A lot of attention in the Hyatt Regency Phuket Resort 5 * complex is paid to the entertainment program. Part of the entertainment is provided for a fee. We list the main leisure facilities:

  • water entertainment center on the city beach, where you can go diving or snorkeling ;
  • Wellness center and spa, which offer Thai massage, aromatherapy courses, body and face treatments, Jacuzzi;
  • fitness room equipped with treadmills and weight training equipment;
  • lounge area with live music;
  • tour desk with a Russian-speaking guide;
  • Hiking in the garden.

Hyatt Regency Phuket Resort 5 Description

Nutrition Details

Hotel rates may include breakfast, half board or full board. Tourists can also pay a ticket without meals. The main Pool House restaurant is open from 06:30 until 11:00. Buffet breakfast is served here. The restaurant serves Γ  la carte day and evening, serving Asian and Thai dishes. Another Sunset Grill restaurant opens at 18:00. He specializes in European cuisine and grilled dishes. His visit is possible only for a fee and on a preliminary reservation. Drinks can be enjoyed at the pool bar, which is open until 22:00.

hyatt regency phuket resort 5 service

Conditions for children

A lot of tourists with children come to the resort of Kamala Beach (Phuket), so the hotel took care of their comfortable stay. Upon arrival, a cot is delivered to the room. The pool has a separate shallow section, equipped with lifebuoys and inflatable toys. Guests can leave their children at the English-speaking mini club , which is open from 09:00 to 19:00 or use the services of a paid babysitter.

hyatt regency phuket resort 5 reviews

Hyatt Regency Phuket Resort 5 *: positive reviews

The hotel has been hosting tourists for less than 5 years, but it has already managed to establish itself well with travelers. They were satisfied with the rest in this place, believing that the cost of living is fully consistent with the local service. In their reviews, hotel guests describe its following advantages:

  • Friendly and qualified staff at any level. The employees always greet each guest, timely solve the problems that have arisen, are interested in the opinion of the rest, giving the guests maximum attention.
  • Exterior of the hotel and landscaped landscaped area. Workers clean it every day, so you will not find yellowed grass, cigarette butts or other rubbish on the ground.
  • Huge pool, divided into several sections. The water in it is always warm and clean. Nearby is a sunbathing area, which is equipped with modern comfortable sunbeds. Tourists do not have to take a seat here in the early morning, because there are enough sun loungers for everyone.
  • Huge selection of breakfast dishes. Guests celebrate a wide variety of vegetarian food. There are always several types of fruit to choose from, freshly squeezed juices.
  • Freshly renovated rooms decorated in a contemporary style. Furniture and bedding are also new. Employees bring drinking water to the rooms every day.

hyatt regency phuket resort 5 phuket thailand

Negative feedback

But even negative reviews were not complete. Tourists note that there are few shortcomings, but they can not be ignored. In their opinion, the hotel needs to eliminate the following disadvantages:

  • The hotel does not have its own stretch of coast. You can get to the nearest Kamala Beach by a free bus, but it does not go on schedule. Many tourists prefer to order a taxi, but this is an expensive pleasure.
  • The location of the complex. It is far from many shops, restaurants and attractions, so you can also get to them only by taxi or own car.
  • Weak pressure of water in the shower. Some guests talk about the presence of chips on the sink or bath.
  • The restaurant does not comply with hygiene standards. Cutlery is poorly washed, sometimes they can lift them off the floor and put them in place directly with visitors. Due to such negligence, some guests said that they were poisoned.

Draw conclusions

The resort complex Hyatt Regency Phuket Resort 5 * is suitable for respectable tourists who most appreciate the high level of service. Coming here, you should think about renting a car, because the beach, shops, and attractions are located at a great distance from the hotel.

Source: https://habr.com/ru/post/G10584/


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