Club Sun Heaven Family Resort offers travelers a relaxing break on the shores of the gentle sea and enjoy quality service. In a small cozy area you will find everything you need for an unforgettable vacation.
Hotel Feature
Club Sun Heaven Family Hotel is spread over 27,000 square meters. m in close proximity to its own well-kept beach. In the courtyard for guests is equipped with a large clean pool. You can also hide from the Turkish heat in the shade of the trees that are present in abundance on the territory of this hotel.
Club Sun Heaven Family Hotel consists of 20 buildings, each of which is 5 floors high. It is worth noting that part of the buildings in 2014 was completely restored and reconstructed. In total, 358 rooms are available for guests, equipped with everything necessary for a comfortable stay and relaxation.
Where is the hotel situated
If you can not imagine your vacation without the gentle sea and the hot sun, go to the Mediterranean coast. Turkey can offer you a lot of options for a comfortable pastime. One of the most popular hotels is located near the village of Konakli in the resort district of Payallar. Club Sun Heaven Family is just over 100 kilometers from Antalya International Airport. And if you want to walk around the center of Alanya, then you have to overcome no more than 15 km.
Guest rooms
Club Sun Heaven Family 4 * guest apartments are equipped with everything you need for a modern traveler for a comfortable stay. Guests can stay in rooms of the following categories:
- Standard rooms, despite their compactness, provide comfortable living conditions for two guests. In addition to a large or a pair of twin beds, there is also a soft armchair for reading and relaxing. It is also worth noting the presence of a balcony with plastic chairs.
- Class A family room consists of two bedrooms, which are separated from each other by a sliding door. The rooms can be equipped with double or twin beds. The balcony is only in the "adult" bedroom, and the bathroom is in the common corridor for both rooms.
- Family room class B is designed to accommodate 6 guests. Two bedrooms have three beds, as well as individual balconies and bathrooms. It also has a living room with a small kitchenette.
When booking rooms in Club Sun Heaven Family 4 *, please note that there are both old and new buildings on the territory that have undergone reconstruction. The cost of living in the renovated apartments is slightly higher.
Facilities
All guest rooms at San Haven (Turkey) boast modern facilities. In their apartments, guests can take advantage of a wide range of amenities, namely:
- a bathroom with a shower or a spa bath, in which you will also find a hairdryer, bathrobes and towels, a set of hygienic cosmetics;
- the room has a minibar, the filling of which is possible for an additional fee (many guests prefer to use it as a refrigerator);
- air conditioning is responsible for the comfortable air temperature in the rooms;
- You can pass the time by watching cable or satellite channels;
- at any time, a landline phone will help to contact the administrator, as well as the restaurant;
- bask in the sun and enjoy nature, without leaving your room, guests can go to the furnished balcony.
Service for guests
The Club Sun Heaven Family 4 * Resort Hotel (Alanya) provides its guests with a host of services that make their stay complete. If we talk about the services that are included in the price, it is worth noting the following:
- use of wireless Internet both in public areas and in guest rooms;
- “alarm clock” service, which you can order at any time convenient for you;
- the formation of a lunch box in case you miss one of the meals due to the absence of the hotel.
The provision of the following services involves an additional charge:
- Turkish bath will help you relax after a busy tourist day;
- use of a safe deposit box that can be rented at the reception;
- preparing baggage for departure;
- laundry and ironing by laundry;
- taxi or transfer by hotel car;
- use of photocopying equipment and sending fax messages;
- car rental and other types of vehicles;
- purchase of local currency (commission fee is charged);
- medical consultation;
- rent a baby stroller (estimated cost - $ 6 per day).
Catering establishments
With special attention to the full nutrition of guests, the hotel "San Haven". Turkey attracts travelers not only with its beautiful nature and unique culture, but also with its original cuisine. You can get acquainted with local culinary traditions in such institutions working on the hotel territory:
- The main restaurant is striking in its size, as well as elegant design. Guests can sit both in a closed room and on an outdoor terrace. It not only serves traditional Turkish dishes, but also has an impressive international menu. This establishment also serves as a dining room, where a buffet is served three times a day.
- There is a bar right next to the pool, from where fun music comes all day. Without leaving the water or getting up from your deck chair, you can slowly sip exotic cocktails (both alcoholic and non-alcoholic). It also serves delicious Turkish ice cream.
- There is a category of tourists whose representatives prefer to spend all the time from morning to late evening on the beach. But this does not mean that they will remain hungry. The bar, located by the sea, in addition to cocktails, refreshments and ice cream, can also offer guests pizza, french fries, as well as meat and fish cooked on the grill.
Spa Services
Summer vacations are associated not only with water and solar treatments, but also with healing and rejuvenation of the body. This mission is designed to cope with the spa at the hotel. Guests can use the following services:
- Turkish bath will give you cleansing, physical recovery, as well as inner harmony;
- in the sauna you can get an aromatherapy session;
- if you want to relax and forget about your problems, then visit the relaxation room, where you can enjoy the quiet music and the aroma of incense;
- after a Thai massage, you can feel completely refreshed;
- to cope with skin problems, go through a clay wrap session;
- It is especially pleasant to swim in the pool with healing mineral water;
- in the fitness center, a professional trainer will develop an individual training program for you;
- skin rejuvenation and renewal is provided due to different types of peeling.
Leisure activities
A prerequisite for a memorable vacation is the availability of opportunities for vivid entertainment. If we talk about the Club Sun Heaven Family 4 * hotel (Alanya), it can offer its guests the following:
- 4 outdoor pools, two of which are adapted for the relaxation of the smallest guests;
- two indoor pools (adult and children), which can be used if the weather is cool;
- the territory has its own water park with many slides and other fun water rides;
- in order to get a boost of energy and vigor in the morning, animators offer guests to do aerobics;
- water polo tournaments are held in the pool (both between the guests of this hotel and among the teams of different hotels);
- there is a small football field with natural grass;
- the best option to pass the time with friends is a game of table tennis;
- every week, the so-called “Turkish night” is held, during which you can get to know the local music and culinary culture;
- parties and incendiary foam discos are regularly held on the beach;
- there is a small contact zoo that will appeal to both adults and children (animals can be fed and stroked);
- if you are a fan of water sports, on the beach you can rent all the necessary equipment, as well as undergo comprehensive training;
- all day you will be entertained by funny animators;
- There is a kids club for children and a spacious playground.
Hotel Club Sun Heaven Family 4 *: reviews, positive comments
Unfortunately, hotel descriptions given on Internet resources and in brochures do not always reflect the real picture. Only comments by experienced travelers can objectively characterize Turkish hotels. Alanya, reviews of which are generally positive, can offer tourists a huge number of hotels. If we talk about this particular institution, then the guests highlight the following points:
- the territory is equipped with a wonderful children's play area with modern attractions and a safe cover;
- in the afternoon the animation is quite restrained and unobtrusive, and in the evenings interesting concerts and incendiary shows are held;
- very nice rooms in new buildings;
- it is possible to book a room by contacting the hotel manager in person, which is much cheaper than if you do it through a travel agency or through special resources;
- good food, if we talk about lunches and dinners (a large selection of meat and fish dishes, side dishes, fresh vegetables and fruits);
- maintenance staff works at the highest level (employees carefully monitor the cleanliness, as well as take care of the comfort of guests, trying to please them in everything);
- a very good beach (although there are a few stones when entering the sea, they practically do not cause guests any inconvenience);
- two hours a day (from 13:00 to 15:00), guests have free access to the spa;
- near the hotel there is a tour desk where you can buy a cheap exciting tour;
- spacious and bright rooms with properly functioning powerful air conditioners;
- the hotel grounds are beautiful and well-groomed;
- clean spacious pools with slides (though the rides close very early at 5 pm);
- a good gym with a good set of equipment;
- there are several shops at the hotel where you can buy everything you may need on vacation, and even more (while prices are quite adequate);
- you can fish on the pier, and the fish you catch will be prepared for you in a restaurant (you can also fry it on the grill);
- the presence of your own balcony, where you can breathe the sea air, as well as dry towels;
- the beach is very close.
Club Sun Heaven Family (Alanya): reviews, negative comments
Going on vacation, first of all, you should get acquainted not with positive, but with negative reviews. This will save you from unpleasant surprises and disappointments. If we talk about such a resort institution as Club Sun Heaven Family 4 * (Alanya, Konakli), based on the reviews, the following negative points can be distinguished:
- the hotel territory is quite small, and when you consider that two new buildings were built, there are even less places for walking and recreation;
- the presence of Russian-speaking workers at the reception was always considered a positive moment, but not in this case (here they behave defiantly and boorishly with guests, and therefore it is better to try to find a common language with the Turks);
- in rooms located in old buildings, furniture, plumbing and other equipment are in poor condition;
- one gets the impression that the guests are specially lodged in the "killed" rooms, so that later they require an additional payment for changing the room;
- very poor breakfasts (daily eggs, porridge, cakes and cheese slices are served);
- Wireless Internet works with big interruptions, and if we talk about numbers, then it practically does not catch there;
- beach towels are issued once for the entire period of rest, and if you want to change them to clean, you will have to pay 1 dollar for this service;
- photos of rooms presented on the official website and booking services do not correspond to reality;
- from maids and staff it is impossible to replenish stocks of shower gel, shampoos and other cosmetics (even after persistent demands and calls you will be assured of your wrong);
- the playground is very dusty (it would be nice for the employees to periodically wash the coating);
- very few seafood on the restaurant menu;
- central air conditioning (that is, included only at certain hours);
- to get to the beach, you need to cross the roadway;
- if you order the transport in advance, then on the appointed day they may simply forget about you, and therefore it will be better if you remind yourself about the day before departure.
General impression
Club Sun Heaven Family 4 * hotel is exactly the case when the number of stars does not reflect either the living conditions or the quality of service. Unfortunately, many guests are not aware that the hotel has old buildings with a "worn out" room stock, and therefore they will be shocked and disappointed upon arrival. In addition, all attempts to resolve the situation will be futile, because the guardians of the hotel are the rude administrators. Naturally, it does not make sense to turn to them for a solution to a problem. If you still choose this hotel for yourself, then stock up on hygiene products (they will not be provided here), and also try to switch your attention to the beautiful nature, not paying attention to what is happening around.