When planning a vacation, a citizen is faced with a problem such as health insurance. Going on vacation, a person must undergo a medical examination and draw up documents that are necessary for crossing the border of other countries. One of these papers is an insurance certificate that allows you to be in the territory of another state and receive proper medical care and the services of specific specialists.
Typically, such documents help in tourist organizations that plan the recreation of citizens. However, a person can independently choose a service company that provides such services. AP Companies is an international service organization that serves not only individuals but also legal entities around the world for more than 20 years. Customers and employees say this is a widespread network that has contractors located in almost all countries.
The general structure of the network includes more than 40 thousand clinics that provide, according to the relevant forms of documents, the opportunity to receive high-quality medical care, as well as reduce the loss ratio of insurance companies. More than 300 thousand people with various diseases and injuries turn to the company every year.
The reviews of AP Companies indicate that the organization internationally collaborates with official agencies that have all the necessary permissions to carry out their activities. Officials respond quickly to calls and provide proper medical care and, if necessary, transportation of the patient to one of the licensed clinics.
About company
"AP Company Assistance" is a company with a rich history. It began its activities in the form of a network of clinics representing high-quality medical care, as well as insurance for both legal entities and individuals, back in 1997. Today, this group of organizations is associated with the largest international companies and has a common network of various medical contractors. In 2017, about 21 million citizens worldwide applied to the organization. In addition to private and contracting organizations through which the company provides its services, it also has 47 own branches serving customers around the world.
Customers in reviews of AP Companies say that this is not only an international network that is distributed on all continents, but also a team of experienced professionals who are ready to solve even complex issues related to medicine and insurance in general. Representatives of the organization can provide medical services, but also, if necessary, accompany clients and help with their transportation to other countries for operations and other medical services. The main office of the company is located in Spain. Contracting centers in the world operate around the clock.
Due to the widespread use, clinics are able to provide medical services, carry out various types of transportation and escort without a large set of documents. All information is located on digital media. The calculation is made in non-cash form. Transfer types of sending information make it possible to transfer invoices in electronic form to contracting firms for the purpose of their further redirection to insurance companies that registered clients of clinics.
The company has its own strategy of containing costs for the medical services provided in various countries. A team of experienced professionals monitors price levels and pursues effective policies to reduce incoming costs. According to statistics, over the past few years, the company's customers have received unique discounts on medical services, and the cost containment system itself has allowed the organization to save about 38% of the total invoice for its contractors.
Organization team
The main representative office of the company includes about 40 institutions located in various countries. The reviews of AP Companies indicate that each department has a team of experienced professionals who deal with issues of not only registering and registering for the provision of services, but also transporting their customers to their desired destination.
Citizens who used the services of the company reviews on the "AP Company Assistance" note that the representatives of the organization are always polite and courteous. Each specialist knows several languages, which allows serving not only Russian citizens, but also representatives of other countries. The organization has an international long-term experience that it has received in the field of medical services, healthcare, as well as in various types of insurance. The official representatives of the organization are 250 people with the highest qualifications in the field of medicine and healthcare.
Call center employees also undergo ongoing training. On average, lecture courses take up to 210 hours per year. This is necessary in order to improve the quality of services provided and introduce new technologies in the field of medicine and services. Specialists receiving clients themselves have international experience and are frequent guests at various forums and symposiums.
The central offices located in different countries have expert teams. They deal with the proper execution of all papers, advise their clients on insurance and medical services in other countries, and also accept applications for transporting people with various diseases if necessary.
International network
Employee reviews of AP Companies are highlighted by the fact that the organization has an international network of licensed help points around the world. Over the entire period of the company’s existence, she established work and created her own algorithm for interaction with representatives of different countries. The largest number of clinics that provide insurance and medical services are located on the territory of the Eurasian continent. Here, the company has about 10 thousand representative offices in qualified medical institutions that work under a contract.
The organization is represented through contractors even in remote corners of the planet. When visiting exotic countries such as the islands of Oceania or countries located in Africa or Australia, you can also find more than 300 representative offices from the company. Clients can familiarize themselves in detail with all existing branches on the territory of a particular state or continent on the official website. In Russia there are more than 8 thousand medical representations.
The leading position of the company in the market is also explained by the fact that it offers a wide range of services to novice travelers and tourists from other countries and is engaged in cost optimization with international insurance of citizens. The company also supports various startups in the field of the development of artificial intelligence systems. This allows you to optimize the technology for providing information about each insured person and establish an international data exchange system.
Job selection
In reviews of AP Companies Assistance, employees note that due to this prevalence across all continents, an experienced specialist can always find work both in the company itself and its representatives. The main requirement that the organization establishes is the availability of specialized education in the field of medicine and healthcare. The staff requires specialists to negotiate with various financial institutions and embassies.
Employees of the centers highlight an effective system of working with clients, as well as frequent business trips and programs for employees, which make it possible to receive additional education and improve their skills. In addition to doctors, managers are also required who will work with clients in the contract departments.
Employee Reviews
The reviews of AP Companies Assistance on the Internet are positive. Workers note that the network provides all the conditions for normal operation. If desired, active and motivated specialists can receive additional education based on the established system within the company. Prior to this, there are programs aimed at increasing the professional skills of each employee. Employees of the organization also allocate wages. Specialists of the departments indicated on the website receive income above the average for a specific region.
Employees in reviews of AP Companies highlight the international travel system. Higher-level specialists have the opportunity to study at universities not only in the country where they work, but also in other states. In this case, the company incurs costs. Basically, all employees work in shifts. The schedule is drawn up for day and night shifts of 12 hours. The operating mode is mobile and planned. After 2 days worked, the employee receives two days off. In Russia, employees conclude labor contracts in accordance with the prescribed requirements of the law.
Types of Services Provided
Employee reviews about AP Companies indicate that the organization provides a wide range of medical and insurance services. She implements most of them through her representatives in various countries. Specialists note that the company only works with licensed contractors according to an agreed and established schedule and customer service algorithm. In addition to urgent medical care, company employees should also be involved in servicing compulsory medical insurance agreements for citizens traveling around the world.
Additional services include:
- Providing transfers.
- Registration of medical documents.
- Booking hotels and pensions for accompanying.
- Supervising patients in hospitals.
More details on all the services provided by the organization and contracting firms can be found on the website. If necessary, by contacting the company, you can get emergency ambulance while in the territory of another country. The round-the-clock operating mode makes it possible to serve customers in any time zone.
Help travelers
Clients who have used the services of AP Companies in Italy, in their reviews, note that about 2 thousand institutions operate in the territory of this state, which at any time can provide proper assistance and services. Therefore, traveling citizens do not need to go to medical centers on their own, given that this requires knowledge of a foreign language. You only need to call the official representative office of the company, after which its employees will process the application, contact the nearest department of the contracting clinic and send their specialist or translator there to provide all the necessary services to their client.
Clients who have used the services of AP Companies in Turkey, in their reviews say that in the country there are clinics of any direction, cooperating with the company. You can get emergency medical care without any problems. All that is required is to contact the staff, who will send the necessary doctors to the specified address within an hour.
Medical support
AP Companies Assistance is a company that provides medical services and support to its traveling customers. Employees of the organization provide all the necessary information and provide full support during the trip or flight. It is only required to purchase an organization’s policy, after which a citizen will receive round-the-clock access to all information on issues related to medical care anywhere in the world.
Customers who have used the services of AP Companies in Italy, in the reviews also note the responsiveness. After registration of all insurance documents, an agreement is concluded, according to which the company fully oversees a person residing in the territory of another state. In addition, the service or representative office, if necessary, informs the client which vaccines are required to be in this country and provides complete health information.
In Thailand, AP Companies Assistance also has a number of medical support agencies. Due to the tropical climate, which is unusual for Russian citizens, vacationers often encounter various diseases. This leads to the need to seek emergency medical care. Even before departure, tourists can get all the necessary information about how to eat properly in the territory of the state, as well as what hygiene measures to observe.
International Insurance
Customers in AP Companies Assistance reviews highlight a reliable international insurance system. Having received a company policy, a citizen is given the opportunity to receive proper medical care in the territory of any country where there are representative offices of this organization. This also makes it possible, in addition to providing assistance in the health care system, to receive at an affordable price the necessary instructions that are required to visit a foreign country.
Customers who have used the services of "AP Companies Assistance" in Thailand in the reviews respond only positively to the service. Clients of the organization can be citizens of any age. Branches consist of various municipal and private medical institutions in the territory of this country. All services are provided around the clock on weekends and holidays.
Treatment and prevention
Customers who received timely assistance from AP Companies in Thailand, in their reviews say about the high level of quality of service in the field of medicine and health. Having issued an insurance policy of an international standard, they get the opportunity to undergo treatment and disease prevention without problems with the provision of additional services.
They include escort of a translator, transfers, execution of additional medical papers, as well as insurance. Clients are also provided with settlement services with medical institutions in another country. Each representative office, in addition to specialists and call-center employees, has a staff of qualified nurses, translators, and representatives of the tourism business.
Customer reviews
Customers often leave positive reviews about AP Companies Assistance in Turkey. Comments and good wishes can be read not only about the representation in the territory of this state. Citizens say that after visiting the office and concluding an insurance agreement, they receive due attention by the company employees. They help to draw up all the necessary medical documents, as well as paper related to insurance.
In addition, consultations are held, background information is issued for the specific region where future travelers are going to. Disabled people are provided with a full package and a list of services so that the rest is comfortable and of high quality. If necessary, citizens and representatives of the company will be waiting at the airport.
Conclusion
AP Companies is an experienced company. Specialists and employees undergo annual training to improve their skills. Customer reviews of the organization are mostly positive. Travelers talk about the coordinated work of the team and the prompt provision of the necessary medical services.
In the reviews you can find negative comments. They are mainly devoted to the topic of waiting time to receive the necessary securities or services. According to experts, delays often occur due to the slow operation of medical services. This organization is a leader in the field of medical insurance and services in the world. Due to its experience and prevalence, large companies, travel agencies and carriers choose it.