Many subscribers had to wonder why SMS does not come. Beeline, like other mobile operators, allows you to configure text messages in the background, invisible to the client. Immediately after the SIM card is installed in the slot of the mobile gadget, the standard setting will be carried out. In the future, the subscriber will be able to adjust the parameters, in the event that SMS does not come to Beeline, and this is due to the device settings. However, the presence of problems with sending and receiving text messages can not always be associated with the settings of your smartphone or tablet.
Why SMS doesn't come to Beeline: common reasons
Lack of necessary settings in the mobile device.
Disabling SMS services on the room.
Problems with the mobile gadget.
Overload / breakdown of base stations.
The presence of numbers on the black list (this is true when it comes to problems with sending messages to other numbers).
Checking the status of SMS services on the number
If SMS (“Beeline”) does not come and text messages are not sent, then it should be clarified whether the corresponding service is connected to the number. It should be noted that the SMS service is connected to the SIM card by default and is included in the list of basic ones. The subscriber cannot independently manage it; disconnection and connection is made by the employees of the contact center or operator’s office. Thus, in order to check whether the service is available on the number, you should call the operator at toll free number 0611. The specialist will check its status and inform the client. If the service is disabled, you must ask to activate it, otherwise the client will not be able to start communicating through text messages.
Setting up a service in a mobile gadget
Also, a problem related to the fact that SMS (Beeline) is not sent or received may occur due to the lack of necessary settings in the mobile device. Parameters are set in modern gadgets automatically after the SIM card is in the corresponding slot. In some cases, a failure may occur and the parameters necessary for sending and receiving SMS will be set by the subscriber. How can this be done?
Go to the text message settings section and check the values indicated in the following fields:
- SMS center number - + 79037011111 ;
- type of messages - Standard / Text / SMS;
- data transmission channel - GSM.
If the information differs in the settings of the mobile gadget, you should adjust them in accordance with the above values.
For "apple" devices, it is possible to set up an SMS center by entering a USSD request * 5005 * 7672 * + 79037011111 #. After dialing the current combination, you can be sure that the number in the corresponding field will be spelled correctly. Other parameters (message type, data transmission channel) should also be checked in the settings for test messages.
High load on operator base stations
SMS does not come to the Beeline phone at those moments when the operator’s base stations are under heavy load. This situation can often be found on holidays - subscribers begin to actively use communication services to contact their friends and relatives, to congratulate friends and colleagues. The owner of the black-and-yellow operator’s SIM card will have to wait until the peak of activity in using communication services is over.
Engineering works
Why SMS do not come to the phone (Beeline) - you can ask a contact center specialist by calling him at 0611. It is likely that problems with communication services have arisen due to the fact that technical work is underway. In this case, the employee will inform the subscriber about this and inform the approximate time of their completion.
Mobile gadget malfunction
A broken mobile phone or other technical malfunction can also cause the inability to use the SMS service. The right way in this situation is to check the SIM card by installing it in another telephone or tablet (with support for sending / receiving SMS). If in another device it functions normally, then the problem is unique in the first device. In the opposite case, if the situation is the same in another phone, then you should check the operability of the SIM card and make sure that the service is active on it.
The presence of a number on the black list of another subscriber
If SMS (Beeline - the operator from whose number the message is sent) does not come to the phone of another subscriber, then perhaps the problem is that it is blacklisted. As a rule, such a service, which allows you to refuse to receive calls from unwanted numbers, does not block text messages from the subscriber who is blacklisted. However, the Tele2 operator, for example, by placing a person’s number on the block list, you can forget not only about incoming calls from his number, but also text messages. It is likely that the inability to drop messages is connected with this.
At the same time, sending a message from a mobile device, as such, should be correct. But the delivery report of this message will not be sent to the sender until his number is removed from the list of blocked ones or the waiting period for sending SMS has not expired.
Virus software
The cause of problems with the SMS service may be the presence of viruses in the operating system of the mobile gadget. Anti-virus programs will help to cope with malicious software, which can be downloaded through the standard market for a specific operating system.
Invalid dialing
When entering the number to which you want to drop a text message, you can easily make a mistake, especially if it is not listed in the contacts book. To make sure that such an error is excluded, and the message cannot be sent due to incorrect number entry, check the sequence of numbers.
Conclusion
This article examined the topic of why SMS (Beeline) does not come and provides a description of common causes. In order to understand which one is available in a particular case, you should first make sure that the service is activated on the number, there is enough money on the balance to send a message, the mobile gadget is working (for this you need to insert a SIM card in another phone - if you also send it and I can’t receive SMS, then the problem is in the issue itself). If it is not possible to determine and eliminate the cause on your own, you must contact the operator support line - 0611 or the sales and service office. By the way, it will also be possible to replace the SIM card here if a problem with communication services arose due to its malfunction.