“SIM card blocking” - this term is sometimes encountered by subscribers of mobile operators. Moreover, the reasons that led to this can be quite different: from the banal lack of funds in the room to the absence of paid actions for a long period. For what reasons the Megafon number can be blocked and what needs to be done to remove it, we will describe in the current article.
Types of locks
If it is impossible to use the SIM card “for its intended purpose” - to send messages, calls, access the Internet, then this is most likely due to:
- lack of funds in the account (financial block);
- blocking at the initiative of the operator due to non-use of communication services for a long period;
- voluntary restriction of the provision of communication services (at the initiative of the subscriber);
- restriction of access to the SIM card in case of loss.
Let us consider in more detail each of the given options for limiting the functionality of a SIM card.
Financial blocking of Megafon number
Each subscriber has encountered such a situation at least once: it is not so easy to keep track of the balance, especially when it comes to tariff plans with a monthly fee. If the balance is negative, you can’t use communication services, even if the room has a rate with minutes, messages and traffic included. In order to use these packages, a positive balance must be maintained in the account.
Thus, in order to remove the financial blocking of the Megafon number, it is enough to simply replenish the account or use the services of providing a loan from the operator (promised payment, credit of trust).
SIM card blocking due to lack of paid actions
According to the conditions for the provision of services (by the way, they are specified in the contract when purchasing a SIM card), if the client does not use the number for 90 days, the provision of services on it will be suspended. At the same time, ninety days are counted from the moment when the balance on the SIM card will be zero. Until then, starting from the 45th day of the subscriber’s inactivity, fifteen rubles will be charged (a kind of subscription fee for storing the number). As soon as there is not enough money in the account for the next charge-off, the countdown will begin.
MegaFon number is blocked on non-use on an ongoing basis. Some time after that, the number will be sent back for sale and any other person will be able to purchase it.
Restriction of services on the room at the initiative of the client
The Megafon operator also provides a service that allows you to “freeze” a number for some time, i.e. all communication services will be suspended, as well as the charge-off of existing services. Option from “Megaphone” “Temporary blocking of numbers” is a great chance to save on mobile communications during, for example, holidays. At the same time, a person can set a specific time interval for which communication services should be limited. The MegaFon number blocking is initiated by a subscriber through an employee of the contact center, in the personal account and is paid - one ruble per day.
SIM card loss
Another reason why a SIM card can be blocked is its loss. In this case, automatically, of course, such a lock is not set - only at the request of the owner of the SIM card. You can set the lock by calling the contact center - 0500, contacting the office, sending a request through a special form posted on the operator’s website. Within seven days, the service does not imply a monthly fee. Starting from the eighth day, one ruble will be debited from the account. The lock can be removed if you receive a new SIM card in exchange for the operator’s lost service and sales in the cabin. Issuance is carried out only to the owner of the number, upon presentation of an identity card - in this case, it is worthwhile to first find out in which office the issuance of the SIM card is carried out.
Conclusion
You can check the Megafon number locks through your subscriber’s personal page on the Internet - your personal account. Here the basic information on the number is displayed, including its status, as well as other information - a list of active services, expenses, etc. Also, the term “number blocking” may mean the impossibility of sending text requests to short numbers of content providers. In this case, there is the service "Blocking short numbers" ("Megaphone"), which implies a ban on the use of the services of these companies. It is also connected through a personal account, by phone of the contact center, in the office and is provided free of charge. The client of the white-green operator can manage this option independently in any convenient way - via the Internet, by the technical support number, etc.