Hotel "Plaza" (Volgograd): description of rooms, service, reviews

The hotel "Plaza" in Volgograd is always ready to open its doors to its guests. The city will give you a lot of opportunities for work and tourism, and this hotel will provide a good rest.

A bit about the hotel

Hotel Plaza opened its doors to the first tourists back in 2012. This is a modern hotel complex located in the distance from the busy city roads. Qualified staff will provide guests with absolute comfort. You can contact the administrator for help at any time of the day or ask a question that interests you.

For a nutritious meal guests are served by a luxurious restaurant, where a rich and delicious breakfast is served every morning. There is also a cookery on site and a bar where you can eat during the day. The hotel provides all the necessary conditions for productive work and sports.

Hotel address

The hotel has a convenient location. 2/1 Novouzenskaya Street, Volgograd, Russia - the address of this institution. This is the historical and business center of the city, where a lot of attractions, as well as infrastructure facilities, are concentrated. To get here, you can order a transfer or just call a taxi, knowing the address of the hotel. I must say that a vacation in Volgograd is simply unthinkable without visiting its attractions and theaters, and therefore it is worth paying attention to the proximity of the institution to such urban sites:

• New experimental theater (3 km);
• river station (3 km);
• Memorial and History Museum (3 km);
• Alley of Heroes (3 km);
• Youth Theater (3 km);
• Pavlov's house (4 km);
• Central Embankment (5 km);
• Volgograd Arena (6 km);
• poplar alley (7 km);
• Mamaev Kurgan (7 km).

Hotel "Plaza" (Volgograd): room description

Place of residence plays an important role in the overall impression of the holiday. Comfortable rooms are offered to its guests by the Plaza Hotel. You will enjoy Volgograd even more if you stay in apartments of the following categories:

• Suite is a two-room suite, which has an exquisite interior and modern facilities. The living room has a set of upholstered furniture and a TV for you, and the bedroom has a comfortable double bed.
• Comfort is a spacious cozy room that has a stylish and calm design. A large bed and a folding armchair are provided for guests. It is also worth noting the availability of a workplace.
• Economy - a budget accommodation option for two guests. A pair of one and a half beds is provided for guests. The interior is made in pleasant light colors.
• Economy twin differs from the previous category by the presence of a large double bed. The interior is dominated by classic elements, wrought iron decor and textiles.
• VIP is a chic two-room suite for the most demanding tourists. It is also a great place for newlyweds. Given the availability of a full-fledged working area, these apartments are also suitable for business people. the central place in the room is a four-poster bed.

Room Amenities

Comfortable conditions for tourists are provided by the Plaza Hotel (Volgograd). In each of the guest rooms, guests will enjoy the following amenities:

• double or one and a half beds with a full set of bedding;
• satellite television;
• individual air conditioning system;
• fire fighting system represented by highly sensitive smoke detectors;
• landline telephone for domestic and international calls;
• access to wireless internet;
• bath accessories;
• information booklet on the structure and services of the hotel;
• large mirror with backlight;
• built-in electric hair dryer;
• combined bathroom with toilet, as well as a shower or Jacuzzi.

Price policy

Flexible pricing differs hotel "Plaza". Volgograd is visited by both businessmen and budget tourists. In this institution, the prices for accommodation are as follows:

Infrastructure

A modern institution that meets all international standards is the Plaza Hotel. Volgograd will leave only pleasant impressions, because at the hotel you will find all the infrastructure facilities necessary for living and recreation, namely:

• free car parking;
• free wireless internet throughout;
• special places for smoking;
• conference room for business events;
• business center with office equipment and meeting rooms;
• banquet room for special occasions;
• catering establishments;
• 24-hour reception desk;
• souvenir shop;
• grocery store;
• own beauty salon.

Service

Comfortable accommodation, attention and care is guaranteed to its guests by the Plaza Hotel (Volgograd). The service includes the following provisions:

• the formation of a special diet menu for medical reasons or for children;
• organization of banquets and business events;
• lockers at the reception for storing valuables;
• daily housekeeping;
• scanning and photocopying documents at the reception;
• transfer to the international airport or train station;
• packed lunches.

Free service

A trip to Volgograd promises to be interesting and eventful. But a lot depends on the quality of service. So, in this institution, guests can use the following services for free:

• call an ambulance in case of malaise;
• use of essential medicines from the first-aid kit, which is located at the reception;
• taxi call;
• service "Alarm clock";
• use of sewing accessories, which can be taken from reception staff;
• the provision of dishes and cutlery in the room.

Fun and relaxation

An excursion to Volgograd is a popular form of organizing leisure activities. It is important that not only in the city, but also on the hotel territory, travelers have ample opportunities for entertainment and relaxation. It is worth paying attention to such provisions:

• garden on site;
• barbecue areas;
• Turkish hammam
• massage parlor;
• spa with beauty and wellness treatments;
• solarium;
• Finnish sauna
• gym and fitness center;
• study tour to Volgograd.

Hotel Policies

A trip to Volgograd is a fascinating journey for tourists and unlimited opportunities for business people. If you decide to stay at the Plaza Hotel, you should familiarize yourself with these rules of accommodation in this institution in advance:

• If you intend to extend the period of stay at the hotel, the guest must inform the administrator about this no later than one day;
• Checkout time - noon;
• registration and check-in is carried out exclusively in the presence of identity documents;
• when staying in a hotel for less than 24 hours, payment for the room is still made in full;
• strangers are allowed in the room only between 08:00 and midnight;
• if an unauthorized visitor intends to stay in the room after midnight, registration of the resettlement is carried out with the corresponding payment;
• bed linen is changed every three days, towels are changed daily, a cosmetic set is provided only upon check-in;
• when causing damage to the hotel, the guest fully pays for the cost of the damaged property;
• Pets are not allowed.

Positive reviews

Holidays in Volgograd are a sea of ​​impressions from the rich cultural heritage of this wonderful city. Nevertheless, do not forget that the mood and overall impression of the trip largely depends on the place of residence. Regarding the Plaza Hotel, it is worth paying attention to such positive reviews about it:

• convenient location (on foot you can walk to the center and all the main attractions);
• beautiful decoration of the reception and lobby area;
• the hotel is located away from noisy tracks;
• in the room and in the bathroom the floors are insulated;
• the real state of the rooms is fully consistent with the photos presented on the official website;
• parking is closed;
• modern room decoration and freshly renovated;
• large TV with a huge number of satellite channels;
• on each floor there are coolers with drinking water;
• there is parking on site;
• an attractive view of the hotel building, which is noticeably from afar, and therefore easy to find;
• the bathrooms have modern showers with hydromassage;
• on beds - comfortable orthopedic mattresses, after which the back does not hurt at all;
• the interior of the hotel is very interesting and elegant, the halls are decorated with paintings and sculptures;
• reasonable prices for accommodation in comparison with other similar institutions;
• a large area of ​​rooms (even economy class);
• in the bathroom there is always a good pressure of water;
• There is a good transport interchange near the hotel (there are many public transport stops that can be reached anywhere in the city).

Negative reviews

Even in the most expensive and luxurious hotel, as a rule, one cannot do without negativity. The Plaza Hotel (Volgograd) was no exception. Reviews of it contain negative comments as follows:

• the rooms are very hot, despite the presence of air conditioning (no matter how you try to regulate the temperature, nothing changes);
• the attitude of the staff towards the guests can be called dismissive (with the exception of individual employees);
• there is no hood in the bathroom, which is the reason for the increased humidity;
• in the information folder, which is provided in the room, there is no information about the menu and prices of the restaurant;
• when paying for services in cash, the guests are not given a check;
• the breakfast menu is quite scarce, in addition, if you linger by the beginning you will have to be content with leftovers (products at the distribution do not replenish);
• despite the fact that the start of breakfast is announced from 7 a.m., in fact it starts an hour later (this is extremely inconvenient for those who have strictly planned time);
• not all lighting fixtures work in the rooms;
• in some rooms there are no remotes from the air conditioners (you have to turn it on manually);
• in the corridors and rooms there is a pungent smell of tobacco smoke (and this despite the fact that smoking is prohibited on the territory);
• when the hotel hosts weddings and other events with a large number of guests, guests are asked to vacate the parking lot;
• poor sound insulation (when the maids clean the corridor early in the morning, everything is heard in the room);
• dirty carpet in the rooms (it is unpleasant to walk on it barefoot);
• bed linen and towels are not entirely new;
• in double rooms for some reason only one set of towels is provided;
• the hotel’s restaurant often hosts weddings and other banquets, the noise of which lasts almost until the morning and keeps you awake;
• there are problems with paying with plastic cards;
• the ironing room only works until 6 pm, and therefore, if you have an event planned for the evening, you have to prepare things in advance;
• when the water in the coolers ends, the bottles are in no hurry to change, but because for some time you have to buy water yourself;
• Economy rooms do not have a refrigerator;
• unstable operation of wireless Internet (for social networks, speed is quite enough, but watching a movie or listening to music will not work);
• there are no windows in the economy class rooms;
• expensive breakfasts (300 rubles);
• in some rooms large black beetles crawl, which enter the room through the ventilation system;
• the room has few outlets (to charge a smartphone or tablet, you have to turn off the TV, air conditioning or lights);
• there are no mosquito nets on the windows, and given the poor operation of the air conditioner, this is a serious problem;
• rooms are not prepared for arrival (you may be given a key to the room, which was not cleaned after previous residents);
• due to poor ventilation, the smell of sewage is always in the bathroom, and a fungus appears on the tile.

Conclusion

Choosing a place to stay is not an easy task, because the hotel becomes your second home at the time of the trip. Speaking about the Plaza Hotel, it is worth saying that it impresses with its luxury. But this is only at first glance. After spending a little time in the room, you begin to notice flaws. Though, by and large, not so significant, nevertheless they suggest that the high status of a hotel is not always a guarantee of quality service. However, we hope that the hotel administration will soon eliminate all the above problems and the Plaza Hotel will receive only enthusiastic reviews from its guests in the future.