In order to inform customers about the costs of mobile communications, Megafon, along with other telecom operators, added bill details to the list of services offered. At the request of the subscriber, information about paid actions performed from his number for a specific period of time can be provided to him. The client can independently determine the format of the data received through the “Detailing” service (“Megaphone”): there are four types of receiving data on room charges. In this article we will talk in detail about each of them. How to make a request for details on the Megafon number, how much can such a service cost?
Detailing: general information
The service "Detailing" can mean two concepts. As a rule, the more common is the full decryption of the paid actions performed on the customer’s number (numbers of other subscribers with whom they interact, the volume of services, the time it takes to complete operations, debiting for ordered content, etc.).
Another type of detail is general information about the costs of a room without specification. Megafon subscribers have the opportunity to receive both versions of the report. Moreover, the provision of summary information by number (without details, in the format of the service - cost) is not charged.
Megafon: request for bill details - overview of available options
You can view information about what operations were performed from the number, as well as how much and how much money was written off for them, using any of the options below:
- One-time details - implies a request for the current month (to view earlier events regarding the number, you should choose another option for the service).
- Decryption for a month - receiving data for two months (the subscriber can choose which calendar month the data is required for).
- Regular distribution of a brief overview on monthly expenses - sending notifications by e-mail, by courier; through the office staff you can also get data when contacting the person to whom the SIM card is registered.
- Request for the cost of the last ten actions (express detail) - the request is sent via a mobile device; in response, the subscriber receives a brief overview of the last day (namely, the last ten operations performed on the number, without specifying details).
Megafon: how to order detailing yourself
Each of the previously mentioned methods of obtaining data implies that the client sends the request for data sampling. He can do this in several ways:
- Visit your personal account: all types of details are available here, except for express.
- Use USSD functionality - this command is used only to get a brief summary of the last ten actions per day.
- Contacting a communication salon is the most expensive option for updating cost data. The cost of each type of detail will be discussed in more detail below.
Express detailing: description, cost, options for obtaining services
If it is necessary to make a general request for call detailing (Megafon) without a detailed decryption, then this option will be quite acceptable. To send a request, the command * 512 # is used. Information about the operations will be sent to the client in a text message some time after dialing the combination. Obtaining such details is carried out only from a mobile device and is not paid by the subscriber in any way.
Getting one-time drill
If you want to fulfill a more detailed request for details on the Megafon number and get answers to pressing questions: for example, for what money was debited, what number the call was made to, etc., then it makes sense to use the “One-time Details” service.
You can get it in any way: visit the communication salon, use your personal account. However, only when ordering decryption via web-functionality, obtaining information will be free. While visiting the office for each “detailed” day you will have to pay 3 rubles. We remind you that in a similar way, using this type of detail, you can refine the data within the current month, even through office employees. If the client is interested in an earlier date, it will be necessary to order a service with the form “for a month”.
Detail per month
Another type of receipt of a detailed transcript regarding operations performed on a number is “Detailed for a month”. On your own through your personal account you can get data for the last two months. Moreover, the service is completely free. Data will be sent via e-mail for the selected Megafon number. A request for details can also be made at the office - the cost for each month will be 65 rubles. By the way, you should contact the office if you need to find out information on mutual settlements for more than 2 months.
Regular reporting with brief details
To keep abreast of the general costs of the room, you can completely free connect a monthly newsletter via e-mail. When such a service is activated during the period from the fifth to the fifteenth day of each month, the subscriber will receive a consolidated report for the previous month by the number “Megafon”. A request for details with a detailed decryption can be ordered separately. You can also get a similar report by visiting the office or ordering delivery by courier, but it should be borne in mind that this type of delivery will be charged additionally.