The question "why the Internet does not work" is perhaps one of the most common. Currently, without access to the resources of the global network, many devices significantly limit their functionality.
So, if the
Internet does not work on the phone, then such popular destinations as viewing weather reports, news feeds, videos, maps, as well as synchronization and other features simply do not work. It’s especially unpleasant when the provider seems to have paid for the plan, the device works, but there is no access. In such a situation, the main thing is not to succumb to provocations. Patience and a desire to figure out why the Internet does not work most often solve the problem.
Mobile Access Terms
The acquisition of a modern mobile phone is a memorable event. However, if no special knowledge is required to make calls, then there may be problems with accessing the Internet using your phone. As an example, let's look at a device running a popular Android system. That is why the question "why the Internet does not work in the mobile phone" is asked by users of this OS.
So, in order for a mobile device to gain access to the global network, a number of conditions must be met:
- in the tariff package of the SIM card, the Internet connection service must be activated;
- there are enough funds on the account to make the connection;
- the phone has the correct APN settings;
- the order of sim-cards is followed;
- data transfer in the device is turned on.
Gaze
Imagine that after buying a new mobile phone and connecting to the MTS tariff plan, the Internet does not work. You should familiarize yourself with the proposals implemented in the selected package. If, according to the terms of the tariff plan, access to the global network is not enabled “by default”, then you need to call the operator’s support service (answering system) and order activation.
It is also quite convenient to enable the service using a special USSD request (the code itself is indicated in the package instructions). So, in Ukraine, with the MTS operator, you can simply send a free empty SMS to 1040001 and wait for confirmation of the inclusion of the service.
The next reason why the Internet does not work is that not everyone knows about the need to order settings. In order for the phone to “know” how to connect to the service, the APN point of the corresponding operator must be registered in it. Although many smartphones in the background receive settings, you should not hope so. For the case of MTS, you need to create an empty SMS and send it to number 1020. The received settings should be saved (a choice will be offered). Note that some operators, anticipating the forgetfulness of users, have implemented a mechanism that allows the phone to connect to the network without APN settings. In Android ICS (4.0), you can check the availability of point settings using the following scheme: “Settings - Data transfer - More - Mobile network - Network settings - APN access points”. Records should be.
Another feature concerns popular phones with several SIM cards. In the vast majority of models, the connection correctly works only the first card. Therefore, it is important to initially connect the "SIM cards."
And finally, you should allow the exchange of data in the phone. To do this, pull the top curtain of the interface down and click on the image of the two “Data” arrows. In older versions of the system, you need to use GPRS / EDGE through the settings menu.