It’s hard for any person with a bad memory. Apple users are no exception. If you forgot the password from your gadget, entered it incorrectly several times, and it tells you: “The iPhone is disconnected. Connect to iTunes”, then to restore access to the device you will have to do some simple manipulations.
Zeroing
The first method, which we will talk about, is ideal for those iPhone users who did not back up the phone to the computer, but made the connection at least once. It consists in the fact that you will manually try to find a forgotten password. Usually the catch is that the number of input attempts is limited - the device either increases the time between them (up to 60 minutes), or even displays the inscription: “The iPhone is disconnected. Connect to“ iTunes ”. Therefore, if you do not want to lose data that stored exclusively on your gadget, you have to long and tedious deal with the "selection".
To do this, you only need a computer with iTunes installed and a trusting relationship with your iPhone. In the usual procedure, you connect your device to the PC, then allow the computer to access the phone and, finally, on the gadget itself, you will need to tap "Trust". If all this has been done on your home PC, then there will be no problems.
- Connect your iPhone to your personal computer.
- Launch iTunes.
- After the program detects your device, start the synchronization process.
- In the 1st step, cancel it by clicking on the "cross" next to the progress bar.
After that, the password counter will reset, and you can try again and again, and the annoying inscription: “iPhone is disconnected. Connect to iTunes,” will disappear.
Using iTunes
So, what is the next way to deal with the problem that occurs when the message on the screen "iPhone is disconnected. Connect to iTunes." What to do? You will also need a computer with activated "trust" to your gadget, as in the previous version.
- Turn on iTunes and connect your phone to the computer.
- If the program asks for a password, then you will not be able to do anything. Otherwise, continue on.
- We start synchronization and wait for its end. Now all data from the device will be safe.
- Then select "Device Recovery".
- When you see the setup during recovery, select the copy you just created.
Everything, after that, your password should be reset, and you can start the gadget. If you don’t have access to the iTunes program, we can offer another way to resolve the problem associated with the message "iPhone is disconnected. Connect to iTunes." What to do in such a situation?
Via iCloud
This online service is extremely useful in solving problems associated with your mobile gadget. Through it, you can remotely control the device, if it is connected to the Internet. Actually, this is the main condition necessary for applying the following method of unlocking and getting rid of the message "iPhone is disconnected. Connect to iTunes." What to do if your device is connected to the Internet?
- From any other gadget, go to the icloud [dot] com / find page.
- Use your AppleID to sign in.
- In the panel on the top, open the list of all devices and find the necessary one.
- Select "Erase device." After that, all data on it will be destroyed, and the password will disappear.
This method is suitable for those who have backups on the computer. After all the operations done, connect the iPhone to the PC and perform data recovery, as described in the previous paragraph. If you do not have the opportunity to return information, simply reconfigure the device.
The method is very doubtful, because you still need a computer with iTunes installed on it. In this case, it is much easier to use the technique described below.
Recovery
If your phone says "iPhone is disconnected", then you have the last tool that Apple Technical Support offers. For it, you will also need a computer with iTunes installed.
- Connect your gadget to the computer and run the program.
- Hold simultaneously two buttons on the device - "Sleep" and "Home".
- Do not release them until the recovery utility menu appears. Even when the Apple logo appears .
- In the menu that opens, select "Recovery."
- Before you start, make sure you have high speed internet. The whole process of downloading data takes a maximum of 15 minutes, so you will have to do this several times if you don’t meet the deadlines.
- Upon completion of the process, you will be asked to return data from a copy of the data stored on your computer or in iCloud.
This method is ideal for those who do not value information on their gadget. During the process, absolutely all settings, data and passwords on the device will be reset.
Tech support
Well, and, of course, a method that we did not mention before because it does not relate to an independent solution to the problem, which is signaled on the screen "iPhone is disconnected. Connect to iTunes." What to do if you have such a message? The answer is obvious - contact your nearest authorized Apple service. But in no case to craftsmen, otherwise your guarantee will completely “burn out”.
Technical support staff will be happy to help you solve your problem if you have a receipt for the purchase of the device and a warranty card. This method is most preferable compared to the previous ones simply because it will be easier for you to avoid unpleasant consequences if something goes wrong during the restoration of access to the device.
Generalization
What can be said at last. You cannot recover the password on your Apple device without any additional hardware. In any case, you will need some other utility or device to provide technical support.
The only thing that can be advised to users of iPhones is to write their passwords in a notebook. The need for complex codes will always be, but remembering them is a problem. Keep it out of the reach of others, and then no one will know the password.
We hope that our tips have helped you deal with the problem, and next time do not forget your password, so as not to ask: "iPhone is disconnected. What should I do?".