Rostelecom is one of the largest telecom operators in Russia. Among the services of a telecommunications company: television, mobile and landline communications, the Internet and others.
Millions of users regularly use the services of Rostelecom. Naturally, to ensure uninterrupted operation, subscribers of any operator always need to monitor the balance.
Maintaining a positive account status allows you to stay in touch and avoid such unpleasant consequences as blocking services. Therefore, subscribers regularly ask the question: “How to check the balance at Rostelecom”? Alas, the Internet, TV, telephone and other services are not free.
The main ways to check the balance
Regardless of the selected service used, you can check the status of the personal account in the following ways:
- Personal Area.
- Contact support.
- Sberbank services and self-service devices.
- Company Offices
How to check the balance on Rostelecom for Internet users through a personal account
My account is an Internet service for Rostelecom subscribers. It allows you to view information on payments, find out account status, change tariff plans, and manage additional services.
So, how to check the balance on Rostelecom for Internet users through a personal account? To do this, you need to perform simple steps. Everyone will cope with them.
Consider what steps a new user needs to follow in order to check the balance of the Rostelecom Internet through a personal account:
- Register in a special section of the company’s website. To register, you need an email address. You can go through this procedure using profiles in the social. networks.
- Bind a service. Before you check the balance with Rostelecom, it is imperative that Internet users connect their personal account and the desired service. It is enough to indicate the identification number obtained during the connection and follow the prompts of the system.
After that, it will be enough just to go along the path "Rostelecom" - "My Account", you can check the balance on the main page.
The Personal Account service allows you to view information on all active subscriber services, as well as manage them. To make a payment it is not necessary to connect the service to your personal account, just enter the subscriber identification number in the "Payment" section and choose a convenient way to replenish your account.
Balance check via Sberbank-online and self-service devices
Having stopped delivering bills to most subscribers, Rostelecom made sure that there were enough ways to verify it. Users of the online service from Sberbank at the time of payment can receive information about the current account debt.
Consider how to check the balance of the Internet "Rostelecom" through "Sberbank-online":
- You must log in to the Internet banking system by entering the username and password, as well as confirming the operation with a one-time code.
- Go to the "Payments and Transfers" section and select the desired service.
- Indicate the region and data of the service (login, contract or phone number).
- Click Continue.
On the next page you can see the current balance of the personal account and, if necessary, replenish it by the desired amount.
Balance check through the help desk
Help desks of the company are always ready to help subscribers. All users can contact them, and not just those who are more interested in the list of Rostelecom Internet services. You can find out the balance simply by calling and dictating to the operator these services and information about the subscriber. It should be borne in mind that the help and information center employees are not required to provide information without passport data or a code word, if it has been established.
You can always find the help desk number for a specific region on the Rostelecom website.
Obtaining information about the status of the account in the offices of the company
In almost every village there are offices of Rostelecom. Turning to them, you can quickly get all the necessary information about the services, as well as make, if necessary, connect or disconnect a variety of options and change the tariff plan.
Important! At the office of the subscriber may be asked to present a passport. In practice, information about the balance of a service is usually reported without confirmation of identity, but other actions cannot be performed without documents.