Regularly, owners of mobile phones wonder how beneficial are the conditions of room service that they currently have? Is it possible to choose a better offer and switch to another Tele2 tariff or connect an option to reduce the cost, for example, Internet services?
To familiarize yourself with the current room service options, it is recommended to use the operator’s website, where tariff plans and services are described in sufficient detail. Moreover, information can be found for any region of the country where the Tele2 operator provides communication services.
How does the tariff change on “Tele2” take place, after choosing the appropriate service option? This will be discussed in the current article.
Tariff change options
After the subscriber has decided on the tariff plan, which he would like to use on his number, he will have to perform an action to connect it. The tariff change on Tele2 can be done in several ways, we will talk about them in more detail below:
- through a mobile device (dialing a short command, the My Tele2 mobile application, calling a service number);
- through your personal account (here you should select the appropriate team, familiarize yourself with the list of available options and make a change; similar functionality is available through the mobile application);
- through an employee of the contact center (you must specify the data of the owner of the SIM card).
You can switch to another Tele2 tariff using any of the above methods. At the same time, it is somewhat easier to do this via the Internet (personal account, mobile application), because here you just need to click on the option you need.
Of course, switching via a smartphone to another tariff without using the Internet is also not a difficult task. However, here you need to know which short command you need to enter to connect.
There is a short service number for changing TP - 630. By calling on it, the subscriber can listen to the overview information about the tariff plan and activate it at will.
SIM card purchase
How to connect the tariff to “Tele2” if there is no SIM card of this operator? In this case, you must purchase it. A potential customer of an alternative operator can connect an existing number of any other mobile operator.
That is, if now a person uses the services of the Megafon operator, for example, then he does not need to refuse the current number. It is necessary to contact the Tele2 office and write a statement to switch to this operator. The purchase of SIM cards can be carried out both through salons and points of sale, and through an online store.
Why can’t I change the tariff?
Among the common reasons for the impossibility of performing a TP change are the following:
- Not enough money in the account. This issue must be approached carefully, because the transition to a tariff plan may be paid. Moreover, the first tariff change is guaranteed to be free of charge.
- The selected tariff is not available to the subscriber: the selected tariff is recorded in the archive, unavailable for connection in the current region, switching from the current tariff of the operator is impossible.
TP options from Tele2
Tariffs Moscow and the Moscow region are different from other regions. This should always be considered. In order not to encounter the second reason, which was given above, and switch to another Tele2 tariff, you need to visit the operator’s website, select your region at the top of the website and familiarize yourself with all available offers. Several options are available for the Moscow region:
- Black Series TP: the “youngest” tariff here costs 199 rubles and provides two hundred minutes and test messages per month, traffic is also provided here - two gigabytes within one billing period.
- TP “Internet for devices” - the tariff is positioned without a monthly fee, with a single cost of minutes and SMS - 1.80 rubles. At the same time, the option is connected by default, which provides seven gigabytes of traffic for 299 rubles per month.
- TP "Orange" is an offer for those who do not want to pay a subscription. fee - here it is absent; the cost of services is one - 1.50 rubles. for one SMS, a minute of conversation and megabytes of traffic.
If you can’t change the tariff yourself, what should I do?
If you fail to switch to another Tele2 tariff on your own, do you have difficulties or have some questions? You can always contact the contact center and get the necessary information. The single number for all customers is 611 - you can call it for free, provided that the call is made from the SIM card of this operator.
In other cases (when making calls from a landline phone or SIM card of another operator), dial 8-800-555-0611. You can also send an email. However, here the waiting time for a response can take several days, while by phone you can quickly get the necessary data.