This short review will not only describe in detail how to reach the Life operator in Belarus and Ukraine, but also show their number bases, coverage and communication standards in which the services are provided by this operator.
Operator Help
Before calling the operator "Life", we give a short reference material on it. In Ukraine, this operator appeared in 2004. Provided mobile services based on its own GSM network, i.e. 2G. Initially, the owners were 2 companies: the Turkish mobile operator Turkcell and the Ukrainian holding SCM. In 2015, the composition of the shareholders changed due to the fact that Turkcell bought out a stake in SCM. Also this year, the operator received a license to provide communication services in 3G format. Now there is an active deployment of this mobile network in Ukraine. At the beginning of 2016, on the initiative of the Turkish management company, the operator was re-branded, which is now called Lifecell. In Belarus, the Life brand appeared in 2008. 80% of its shares are owned by Turkcell, 20% - by the government of Belarus.
Subscriber base and numbers
The mobile phone operator Life, or, as it is now called, Lifecell, in Ukraine serves over 10 million subscribers and ranks third in the country by this indicator. Most of them use a GSM network. The number of the Life operator, like any other in Ukraine, starts with the code +380. For the rest, he has three groups of telephone codes that follow the international country code. These are 63, 73 and 93. At the end there is a seven-digit subscriber number. Theoretically, Life can serve 30 million subscribers. Now, as noted earlier, this figure is just over 10 million. That is, subscriber capacities are used only by 30 percent. The number of the Life operator in Belarus starts with the code +375. Then follows 25 - the code of the mobile operator. At the end, just like in Ukraine, a seven-digit subscriber number follows.
Coverage and Communication Standards
Currently, Life mobile operator in Ukraine provides coverage of the territory where 98% of the country's population lives. As noted earlier, the operator provides services based on dual-band coverage - GSM and 3G. In the latter case, the standard is provided only in large cities and nearby settlements. Just like in Ukraine, the mobile operator Life in Belarus provides communication services in 2 standards - GSM and 3G. The number of subscribers is more than 1.6 million people, and this is the third largest operator in the country. Theoretically, the operator’s number base +37525 allows serving 10 million subscribers. That is, according to this indicator, Life uses just a little over 16 percent of its capabilities. GSM coverage in Belarus covers over 90 percent of the territory. But 3G is present only in large settlements and is in the stage of active development.
Support Phones in Ukraine
The order of dialing to the customer support center is constantly changing with the Life operator. The phone of the support center operator has not changed over the entire period of its existence - it is 5433 for phones that are registered on this mobile network. If you do not have a mobile device connected to the Life network, you can use this number - 0800205433. All these numbers are free and are valid only within the country. If you are abroad, you need to use a different number - 0635433111, but, unlike the previous two numbers, in this case the call will be paid. Moreover, its cost will depend on the region where you are and the tariff plan of your room. After dialing any of the given numbers, you will need to select the menu language at the first connection: 1 - Ukrainian, 2 - Russian, after which you will be taken to the main voice menu. If this is not the first connection, then there is no need to choose a language, and you will immediately hear the main menu items. Next, listen to the answering machine and immediately select item 5, and in it - sub-item 6. After that, communication with a free operator will be established. This is the answer to the question of how to reach the Life operator in Ukraine at the moment. But the voice menu is regularly updated, significant changes are made to it. Therefore, it is recommended that you listen carefully to the answering machine and follow its instructions.
Subscriber Support Center in Belarus
In Belarus, the free operator "Life" can be called by two short numbers: 909 or 920. In the end, do not forget that you need to press the call button without fail. These numbers are valid only within the network. That is, you can contact the customer support center only on mobile devices connected to the Life mobile network. If you do not have such a device (it was stolen, for example, or the phone is out of order), you can use +375259090909 or +375172959999. The first of them is a special number within the Life network, the second is a direct city number in Minsk. If necessary, these numbers can also be used for calls from abroad in roaming. But both of these numbers are paid. For the rest, we listen to the answering machine, follow its instructions and get in touch with the operator.
To summarize
This short overview material not only describes in detail how to reach the Life operator in Belarus and Ukraine in the country or while roaming, but also indicates the operator’s numbers in these countries. The number of subscribers served and the percentage of coverage in each individual country are given. Also indicated are the types of mobile standards on the basis of which the mobile networks of this mobile operator operate.