When making calls to numbers of other subscribers, you sometimes hear a message: "The subscriber is not registered in the network." What does this mean? This issue is especially relevant for cases when calls are made to numbers already familiar to us, which are located in the registration area of ââthe mobile operator. What does it mean "The subscriber is not registered in the network" and what to do in a similar situation, this will be discussed in this article.
Possible reasons
Among the reasons why you canât get through the mobile number, the following can be distinguished:
- Incorrect dialing (of course, to make a mistake when the number is entered in the contact list and calls have been made to it several times, itâs difficult enough that you canât say about the numbers that we see for the first time or perceive by ear).
- The message "The subscriber is not registered in the network" can be heard by subscribers of various mobile operators in cases when there was a technical malfunction of the equipment (unfortunately, such malfunctions occur often, and their peak falls, as a rule, on holidays).
- When entering a specific number into the black list (this term means a certain list of numbers from which calls, and in some cases messages, are not received by the subscriber who made this list).
- Lack of activation (when buying a number, activation occurs after installing a SIM card in the device and performing a paid action - making a call, sending a text message, accessing the Internet, connecting a service, changing TP, etc. If a person has purchased a SIM card, but so far has it not activated, it will be impossible to reach him).

âThe subscriber is not registered in the networkâ - what else could cause such a message?
If the number is blocked, then calling it will also be impossible. By blocking, the following situations can be understood:
- voluntary suspension of the provision of communication services at the request of the subscriber;
- suspension of the provision of communication services due to the loss of a SIM card (a number of operators offer the so-called âLost Lockâ service);
- blocking the number in accordance with the terms of the contract. It can occur in the absence of payment by number for a certain period. Different telecom operators have different periods of inactivity: Tele2 has 4 months, MegaFon has 3 months.
When making a call to a number that has not yet been sold, you can also hear the message "The subscriber is not registered in the network." After all, if the number is not sold, then activation on it has not been made.
Lack of registration in the operatorâs network
Another reason may be the subscriber being out of range of base stations. This means that it is not possible to register on the operatorâs network. By the way, when you are in the subway, tunnel, communication may be interrupted for a while, respectively, and network registration in these situations is not performed. The lack of communication may also be due to the presence of problems in the device of the person you are trying to call.
What to do in a situation where you canât reach the operator?
âNetwork subscriber is not registeredâ (MTS) - what does this message mean? It is impossible to unequivocally answer this question - there can be many reasons. If you are in the place of someone who cannot get through, then the following recommendations are advisable for you:
- try to call after a while;
- make sure that the number you cannot call is entered correctly, in the correct format;
- check if calls to other numbers are available (from the same operator and another).
If you canât get through to you and the message âThe subscriber is not registered in the networkâ (MTS) is played back, then try to install a SIM card in another slot (if you are talking about a smartphone with several SIM cards) or another device ( tablet, phone) to check the possibility of registration on the network. See if the number of the person who cannot contact you is added to the black list. Activate the SIM card, if only recently brought it from the store - call this subscriber in response, wait for the connection. As soon as the funds per minute of the call are debited from the account, the number is activated. If the number has not been used by you for more than a few months, then it is likely that it was simply blocked. Information about the possibility of recovery should be clarified in the operatorâs office or contact center.
Conclusion
Thus, it is impossible to say unequivocally what could be the problem when playing the message that the subscriber is not registered in the network. Earlier we gave a list of possible reasons. If you yourself find it difficult to determine what the difficulty is, and the above methods do not help, then you need to contact the specialists of the contact center of your mobile operator: he will be able to check the status of the number, the operability of base stations in a specific place and record the fact of poor quality communication for further verification by technicians .