A variety of communication services are used today by most of the inhabitants of our country. Without access to the Internet, interactive television, landline and mobile communications, it is already difficult to imagine work or leisure. These services are in most cases provided on a prepaid basis.
Situations are different, and sometimes replenishing the account may not be time or technical feasibility. In this case, the promised payment service will be necessary for Rostelecom subscribers. Rostelecom is one of the universal operators in Russia. The services of this company are used by millions of customers.
Who can use the service?
How to make a Promised Payment (Rostelecom)? First, consider who the service is available to.
“Promised payment” (“Rostelecom”) is available to all subscribers of the company who use prepaid services for more than 3 months. There is one more limitation. The presence of a positive balance of more than 20 rubles will not allow you to take a "Trust payment".
Important! Organizations and other legal entities may not be able to make promised or trust payment services.
"Promised payment" for mobile subscribers
The service of temporary replenishment of the balance is especially relevant for mobile subscribers. It may be necessary to call urgently, while your account may not have enough funds, and the nearest ATM or terminal is far enough away.
Let's consider how to take the Promised Payment (Rostelecom) to mobile subscribers:
- via the USSD command;
- using your personal account.
The easiest way to activate the Promised Payment service is to send a special team. To do this, enter * 122 * 1 # on the phone and press the call button. Within a few seconds, Rostelecom activates the Promised Payment, the number will be replenished with 100 rubles.
Another option is to use the "My Account". After completing the registration and joining the service "Promised payment" ("Rostelecom"), you can activate it in the "Payment" section.
"Promised payment" for Internet and IP-TV subscribers
Most actively, Rostelecom has recently been promoting Internet and interactive television services in the market. Sometimes their users forget to pay the bill on time, and access to the network or channels is suspended. In this case, to resume the service, you need to replenish the account or activate the "Promised payment" option. It is most convenient to connect the option through the "My Account".
It is worth remembering that the activation of the Promised Payment service (Rostelecom) for Internet and TV subscribers is available only with a negative balance. If there are funds on the account, then connecting the option will not work.
Consider how to activate the "Promised Payment" ("Rostelecom") in this case, using the "My Account":
- go through the registration procedure on the site;
- Log in to "My Account";
- activate the "Promised payment" in the "Payment" section.
The registration procedure is quite simple and consists in filling out a small form on the operator’s website. In it, the client must specify their personal data (name, phone), e-mail, and also select a convenient login and password for easy access to service management in the future.
After registration, you must enter the "My Account" and connect existing services, following the prompts of the system. After the services are added to the "My Account", the subscriber will have the opportunity to view information on them, me a set of options and a tariff plan, as well as make payments.
Activation of the "Promised payment" service is carried out in the "Payment" section. To do this, you must choose a payment method, indicate which service the "Promised payment" is connected to, and its amount.
Terms of Service
Despite the fact that the "Promised payment" is available to most subscribers of the company, there are some requirements that must be met to connect the service, consider the main ones:
- The service contract must be concluded more than 4 months ago. Subscribers who have connected the number, the Internet, etc. from Rostelecom less than 120 days ago, will not be able to use the Promised Payment.
- Lack of locks. If a subscriber has used voluntary blocking of access to the Internet or phone number over the past 3 months, the company will refuse to activate the service by notifying him of this.
- Negative balance. Internet and TV users can activate the Promised Payment only if there is a minus in the account, for mobile subscribers it is permissible to have a small amount on the balance sheet that does not exceed 20 rubles.
- No debts. If the subscribers have a negative balance for a long time, then it will be impossible to activate the Promised Payment service.
How to pay off debt?
After activating the service, subscribers must replenish their account with the amount of the "Promised Payment" within 5 days. If this is not done, then in the future the company may refuse the "Promised payment".
Important! The service is paid. Its cost is 7-10 rubles, which will be automatically deducted from the next payment.
Where to go with questions?
If the activation of the "Promised payment" option cannot be performed automatically, you can contact the help desk at 88003001800 or at one of the company's offices.
Employees will be able to quickly help in activating the service or perform it immediately.
It should be borne in mind that during a telephone consultation the operator will need to identify the client by recognizing the passport data or the keyword that was indicated at the conclusion of the contract. When contacting the company’s office, it is imperative to provide the employee with an identity document, in addition, part of the information can only be received personally by the subscriber.
The Promised Payment service from Rostelecom allows bona fide subscribers to always stay in touch with their friends or colleagues. It is important to understand that this service is intended for emergency assistance in case of a lack of funds on the balance sheet and do not forget to pay off the debt in time.