Automatic payment from Sberbank allows customers to forget what a zero balance of a mobile phone is. One of the largest mobile operators in the country, MTS, is available for connecting auto payment by Sberbank card. But not everyone wants to recharge the phone automatically using a free service. How to disable MTS auto payment from a Sberbank card to pay for cellular communication yourself?
Briefly about the service
Sberbank car payment for mobile communications is a free service that saves time when replenishing the balance of a mobile phone. The principle of the service is simple: as soon as the cellular balance drops to the minimum value, the account automatically replenishes the account for the set amount. The client himself chooses what amount of payment will be optimal for him.
MTS auto payment rates from Sberbank
Before disabling the service, you need to have an idea of the rates of auto payment. They are designed according to the wishes of customers. At any time, the Sberbank card holder can edit the terms of auto payment. The operation is free.
What is MTS auto payment from a Sberbank card in numbers?
- Replenishment upon reaching the minimum threshold of 30 rubles.
- The transfer amount is from 50 to 10 000 rubles.
- The daily limit for debiting funds from the card is up to 10,000 rubles.
- The limit on auto payment per month is 30,000 rubles.
- Automatic replenishment in the amount of up to 10 000 rubles (for one operation).
If desired, the client can set a daily limit on debiting from the card, for example, 1000 rubles.
Disabling Methods
Sberbank card holders can get rid of a boring service at any time and without commission. There are several options for how to remove MTS auto payment from a Sberbank card:
- At terminals or ATMs.
- In the branches of Sberbank.
- Through Sberbank Online.
- Using the "Mobile Bank".
- In a mobile application.
- Through the support service.
If the client addresses the bank employees in the office or by the telephone of the support service, he must provide the data of the DUL and the bank card. When calling the contact center, you also need to name the code word (or customer code received in the self-service device).
How to get rid of the service at Sberbank terminals?
One of the easiest ways to disable MTS auto payment is to use ATMs or Sberbank terminals. They work around the clock. To disconnect, you only need a client’s bank card.
How to disable MTS auto payment from a Sberbank card in the terminal?
- Insert the plastic carrier into the device, enter the code.
- Go to the "Information and Services" section.
- Select "Auto Payments".
- Find the necessary auto payment, click on the data window.
- Select "Disable Auto Payment".
- Confirm the operation.
- Pick up a card from the terminal.
When the service is disabled at the Sberbank ATM, the client can receive a check in which the details of the operation will be indicated. Deactivation of the service will occur within 24 hours from the date of the request for disconnection.
If desired, the cardholder can check the availability of the service one day after the disconnection. To do this, follow the first 3 steps. In the "Payments" section, information on the availability of the service with the MTS number will be absent.
How to deactivate auto payment in a bank office?
A proven way to get rid of the service is to disconnect at Sberbank branches. You can perform the operation in any additional office. To do this, you should bring your passport and bank card with you.
If the office is equipped with an electronic queue, you should take a ticket.
You can disconnect MTS auto payment from a Sberbank bank card using the "Connect / Configure" or "Issue / Receive" coupon.
After calling the coupon, you should go to the window and provide a card with documents to the bank manager. Disabling the service takes no more than 7 minutes. A certificate is issued to the client about the absence of MTS auto payment.
How to get rid of automatic MTS number replenishment via online banking?
A method that allows you to disable the service without leaving your home is associated with the use of online banking. Sberbank Online is another free service of Sberbank. In order to use the Internet banking, you need a plastic card with the activated SMS-informing service and login to enter the system.
How to disable MTS auto payment from a Sberbank card in Sberbank Online?
- Log in to the Internet bank using the username and password written on the check. Clients can take the details for entering the system at the terminals and ATMs of Sberbank.
- Enter a one-time password that comes from 900.
- Click on the active line "My auto payments", select "Manage auto payments." Information is on the right side of the screen.
- Find MTS auto payment among the connected services and click on "Disconnect".
- Confirm the operation with a code from SMS.
- Check the status of the request (the electronic message “Completed” should appear).
- Log out of online banking.
Removing MTS car payment using the SMS informing service
Those who receive notifications from the number 900 can easily get rid of the service with the help of messages. The process of disabling MTS auto payment from a Sberbank credit card will take no more than 4 minutes. Those who use the free or economical Mobile Bank tariff can also use the service.
How to disable MTS auto payment from Sberbank card number 900?
- Send a short notification to the specified phone number with the word "auto payment" and the sign "-" ("minus").
- Confirm the operation with the code that will be received in the response notification from the bank.
It is not necessary to write the word “auto-payment-” in full: it is enough to indicate briefly, for example, “auto-”. You can use latin characters. Combinations that can also be used to remove automatic recharge to the MTS number: AVTO-, AUTO-.
If the client has several bank cards, and each car payment is tied to each, indicate the last 4 digits of the card from which the service is to be deleted, separated by a space. If there is only one plastic card, no symbols other than the word "auto-payment" should be indicated.
Application for smartphones when disconnecting a service
Clients can use the Internet Bank not only with a computer or laptop. The mobile application of the largest bank in the country allows you to perform the same operations, but only using a smartphone. It can be downloaded and installed for free on the AppStore or Google Play.
How to cancel MTS auto payment from a Sberbank card in a mobile application?
- Log in to the app. It uses a 5-digit code that the cardholder invents himself, or a fingerprint.
- Go to the "Payments" section.
- Find the Auto Payments tab.
- Select car payment MTS.
- Click on "Disable".
- Confirm the operation.
The operation in the Sberbank mobile application takes 2 minutes. After canceling the service, the client can update the application and check the absence of auto payment in the list of services.
Contacting Sberbank Support
If it is not possible to remove the free service in any of the described ways, the Sberbank bank card holder can contact the customer service around the clock. To do this, just call 900. A call in Russia is free.
Operations with the help of support staff are performed after identification of subscribers. Therefore, the client must provide personal data, information about the identity document, name the card number and code word.
How to remove MTS car payment from Sberbank card by phone?
- Dial a toll free number for customers - 900.
- Wait for communication with the operator.
- To clarify which operation is of interest - removal of MTS auto payment.
- Name the information that the operator will require. You should not refuse to give your personal data, as this will interfere with the identification of the subscriber. If the operator has doubts about the identity of the client, he has the right to refuse to conduct the operation.
- Wait until the operator deactivates the service.
- Check the status of auto payment.
To disable auto payment in this way, it will take at least 7 minutes. Only the owner of the Sberbank card can apply for turning off the automatic recharge of the mobile balance to the MTS number.