The Tele2 operator offers its customers a number of convenient number management tools, including: a personal account, a mobile application that is its analogue and optimized for screens of smartphones and tablet PCs, USSD-service. However, sometimes it is not possible to clarify the situation on their own, and the help of a contact center specialist is required. This raises the question of how to call the Tele2 operator.
Nizhny Novgorod is one of the cities in the country in which the said company provides communication services, and subscribers also need to receive qualified support. In the current article we will talk about how you can turn to the consultation line of the Nizhny Novgorod region.
Unified operator contacts
In fact, the number of the Tele 2 operator in Nizhny Novgorod is no different from that used by residents of other regions of the country. The fact is that the operator provides a single number for contacting customers. It can be used for free calling from Tele2 SIM cards - 611. It doesn’t matter in which area the SIM card is purchased and registered. Call for all customers from any region of the country will be free.
Another number that the alternative operator’s SIM card holders need to remember is 88005550611. It can be used in cases where it is not possible to call the contact center from the “Tele2” number. After dialing, a person will hear the greeting of the automatic system, and also get the opportunity to use the voice menu to get the necessary information.
Both from a landline phone and from a mobile phone at 8800, you can contact the Tele2 contact center for free. How to call the operator if the owner of the number is abroad? We will talk about this later.
Contacts for residents of the Nizhny Novgorod region
How to call the Tele2 operator (Nizhny Novgorod) in another way? There are also other contact center numbers for each region in which communication services of an alternative operator are provided. For the Nizhny Novgorod region, this is (831) 2-911-611. Call center specialists will also advise on existing issues and provide the necessary information to customers. We draw attention to the fact that, unlike the phones mentioned in the previous section of the article, calls to this number are charged according to the terms of the main TP. Therefore, it is recommended to contact the toll-free line at 611.
Call center number for calls from roaming
If you are outside your area, the subscriber can also call the operator’s service and clarify some issues. If we are talking about roaming within the country, you should use the number 88005550611. For international roaming (outside the country), this option can be excluded, since it is valid only in Russia. What if Tele2 support is needed? How to call the operator?
It is recommended that all customers have the number 7 951 5200611 in the phone book of their mobile gadget. It is during calls to it from international roaming that funds will not be withdrawn from the account.
Other means of communication with the operator
About how to call the operator "Tele2" (Nizhny Novgorod), we have already written. In this section I would like to tell in more detail what other means of customer support exist. Three additional counseling channels can be distinguished:
- Forum By writing your question on the operator’s Internet site, you can quickly get the necessary data. Of course, if we are talking about some personal data, then it is better to ask yourself how to call the Tele2 operator (Nizhny Novgorod).
- Email. You can send a question, suggestion or complaint to the electronic mail box t2info@tele2.ru. For prompt receipt of information, inform the maximum of the information, specifying the data of the owner of the number (at the first contact it will be enough to register the name and number) and describe in detail the essence of the issue.
- It so happens that you need to send a complaint to Tele2. How to call the operator in this case? You can use all the same contacts that were already given in the article, or contact the company employees through the feedback form “Welcome to complain”. Here you need to specify the region, some information about yourself, mark whether the person is the current subscriber, select the category of complaint and describe its essence.
Conclusion
In this article, we talked about how to call the Tele2 operator (Nizhny Novgorod), and also provided other dialer options that can be used by all subscribers of an alternative telecom operator. In addition to contacting the contact center employees by phone, there is the possibility of receiving online support and by e-mail. Information about the operator’s contacts is recommended to be stored in the memory of your gadget.