One of the largest companies providing cellular services is Beeline. Coverage of the network covers the entire vast territory of Russia and even goes beyond it. The operator not only allows subscribers to exchange messages and calls, but also makes it possible to immerse themselves in the limitless world of the Internet.
Currently, only a few can do without access to the World Wide Web. Modern technologies allow you to receive information without leaving your home, and there is no arguing about the benefits of wireless networks. Now almost the entire population of the planet spends time communicating on social networks. And undoubtedly, it is convenient that you can do this from anywhere, and not just at home at the computer.
However, wireless communication is not perfect, and users may find that the Internet does not work in Beeline. Definitely, these inconveniences can be compared with a disaster. Most people immediately panic, starting to call the provider. What to do in such a situation? A communication problem may appear for various reasons. Therefore, it is necessary to understand each individually.
So, why the Internet does not work in Beeline?
Phone Internet Support
First of all, consider the most commonplace reason for the lack of connection. The problem may be with the phone itself. Of course, modern gadgets are equipped with technologies that allow you to connect to the Internet, but not all users have the opportunity to buy new devices. Therefore, if the Internet does not work on Beeline on the phone, it is important to study the technical characteristics of the device. Information about them is described in the instructions.
In practice, only owners of old phones or very cheap handsets may encounter this problem. The only solution for them will be to purchase a functional gadget that will provide access to the World Wide Web.
Check connection status
Mobile Internet becomes available to the subscriber only after activation of the corresponding service. The Beeline company works on the same principle. Everyone should activate the "Package of three services." This option expands the possibilities. Subscribers can use the Internet, make calls, and send MMS messages.
In practice, this service is automatically activated. The operator provides it for free. However, it is impossible to completely exclude malfunctions, so if the Internet does not work on Beeline on the phone, it is recommended to check the status of this option. Alternatively, the subscriber himself could disable it earlier.
Numbers and combinations for checking the status of the service:
- * 110 * 181 #;
- call 0674 09, after which the subscriber will receive a notification about active options;
- 0674 09 181 - number for ordering a package.
Balance check
Another common reason for the lack of the Internet may be a lack of cash on the balance sheet. This is commonplace, but often subscribers simply miss this moment. And when the mobile Internet does not work in Beeline, they simply forget to control the balance of funds. To check the balance, the combination * 105 # is used. If this is the case, then to solve the problem it is enough to simply replenish the account.
There is one more nuance that deserves attention. Sometimes there are situations when the account does not have enough money for a monthly payment. In this case, the subscriber can use only the basic functions, such as calls and messages, and additional ones will be temporarily disabled. And precisely for this reason, it turns out that the Internet in Beeline does not work. Remember that the payment for services in each package is different, and the term for charging a subscription fee may vary.
Traffic exceeded
When ordering a package, the user is given a certain amount of traffic. The provider sets a limit for the month. The countdown of days starts from the day the service is activated. If the available volume of traffic was used before the end of the period, then the user immediately notices how slowly the Internet works in Beeline. Network access is not blocked. The provider only slows down. Because of this, it becomes impossible to use the Internet.
What to do in such a situation? The solution is only to order an additional package. There is no other way to access the web. The speed limit will be valid until the next month.
Activate data transfer option
If the Beeline mobile Internet does not work, and all the above reasons are not relevant, then it will not hurt to check the status of the data transfer option. When you turn it off, access to the World Wide Web is impossible.
In order to check the status of the function on the phone, you must:
- Go to settings.
- After that, open the tab that is responsible for the Internet. On each device, it can be called differently, for example, “Network Setup” or directly “Data Transfer”.
- The user can select two states: "On", "Off". To access the Internet, select “Enable”.
Reboot
Surprisingly, if the Internet does not work at Beeline on a mobile device, then a simple reboot can help. If we are talking about functional smartphones, then this solution helps in most cases. No matter how perfect the gadgets are, in their work often failures occur that block certain options.
Home Internet
The Beeline provider provides not only mobile Internet, but also home. If users encounter a problem with its performance, you can contact the support team. Operators will help the user to check the settings, and if an error is detected, they will tell you how to fix it.
If there is no desire or ability to call, and the Internet in Beeline does not work, then there are answers to questions on the official website of the provider. When entering the main page, you need to find the “Help” tab. It will have a “Home Beeline” section. Having come into it, the user should select the item "Home Internet". It contains information that will help you find a solution to the problem.