More than 80% of Sberbank customers have plastic cards. Using them is easy and convenient, and besides, they save time during operations. To always be aware of the amount of funds on a credit card, you need to know how to check the card of Sberbank.
Methods for checking the balance of a Sberbank card
To know how much money on the card, each user wants. Credit card account information is provided to customers free of charge. For owners of plastic media, there are several options for how to check the card of Sberbank:
- in the bank;
- at the terminal or ATM;
- by phone hotline;
- using the "Mobile Bank";
- via online banking.
Checking the balance of a card in a branch of Sberbank
One of the reliable ways to verify information on the account is to visit the bank office. Since Sberbank is a leader in the country's banking sector by the number of branches for individuals, it will not be difficult for clients to obtain data in any of them.
To find out information at the office, just bring a card and passport with you. A bank employee, upon request, can provide the client with data verbally or in writing.
To find out the balance of the card, the client will have to insert it into the operator’s terminal and enter the PIN code. Without a card, you can also find out information, but only by account number. But the difference between the information on the card account and its real balance can be provided with a delay of up to 3 days. Therefore, for the correct information, one should not forget the plastic carrier when visiting the bank.
If you need not just the balance of the card, but also the latest operations on the account, you can request a statement from the bank with a seal and the signature of an organization employee. Information is provided free of charge.
Receiving information at the terminal and ATM
Unlike offices that work according to the established schedule, you can find out the card balance in the terminal around the clock. Almost every branch has its own 24-hour customer service area with company ATMs.
How to check the balance of Sberbank card through the terminal:
- Insert a credit card into the plastic card slot. It is located on the right side of the device.
- Enter the payment instrument PIN. For safety, it is recommended to cover data when typing by hand.
- Find in the menu "Learn balance" and click on the desired section.
- Choose the method of obtaining information - on the receipt or screen.
- Pick up the card after reading the data.
Balance request in the terminal is provided free of charge. But if the client wants to receive data on recent transactions on the account, a fee of 15 rubles for 1 request will be charged for the service.
It is not recommended to disclose the PIN code and other data to third parties in order to avoid fraud attempts.
Balance check by phone hotline
Another option, how to check the Sberbank card, is by calling the Support Service. The call is always free. For the convenience of customers, there are two active numbers. They are indicated on the back of the card.
In order to find out the credit card balance using the operators on the Sberbank line, you need the following:
- Carry a bank card and passport, as the document data will be needed for identification.
- Know the code word. His client invented himself when issuing a card. If the word is forgotten or the application for opening an account is lost, you can take the client code in the terminal. This is a one-time password for contacting the support line.
- Inform the operator of all required information. You should not try to avoid employee questions. An employee of the Contact Center is obliged to conduct a high-quality identification of the client to be sure that the data on the card does not reach third parties.
After identification, the operator will report the current card balance. This is one of the ways to check the Sberbank card by card number anywhere in the world, around the clock and without a break.
How to find out the balance through the "Mobile Bank"?
Sberbank services allow you to receive information at any convenient time without a visit to the branch. One of the options for checking the Sberbank card via SMS is the Mobile Bank service.
These are SMS notifications from 900, which not only notify of all transactions from the card, but also are used as codes to confirm transactions in the Internet bank.
The Mobile Bank also has short commands called USSD requests. These are codes that allow you to quickly get the right banking service.
How to check Sberbank card via phone? To perform this operation, you need to send a message to the number 900 with the word "balance" in the Russian or English version. If the client has several Sberbank credit cards, then after the word "balance" you need to indicate the last 4 digits of the plastic with a space.
After sending, the client will receive a notification with 900, which will indicate the balance of the desired card. The request is paid. A fee of 3 rubles is charged for the performance of the service (for each operation).
Other ways to find out the balance on the card
An alternative to the classic options is to pay by card with the active "Mobile Bank". If the owner of the credit card has a full package of services, which receives SMS notifications of income-related transactions, then after paying for any purchase or making a transfer, as well as withdrawing / depositing cash from an ATM from 900, a message will be received on the account balance.
This is another way to check your Sberbank card using the Mobile Banking service.
How to find out about the card balance in Sberbank Online
One of the modern ways to check the balance is to use the Sberbank Online online banking. The service is free and available to all cardholders with the active Mobile Banking service.
To access the system, you must take the username and password in the bank terminal, in the "Information and Services" section. Next, enter the code, which will come from 900. The code will come every time you log into the system or perform an expense operation.
After entering the Internet bank, the client will be on the main page of the service. All card products of the client are presented here. Opposite each, a balance is displayed, and when you click on any card, the latest operations will be available.
Smartphone owners can download a mobile application to always be able to see the credit card balance at any time.
Information about the bonus program "THANKS"
The privilege for owners of all Sberbank cards is participation in the free THANKS program. For purchases with a card, customers receive bonus points in the amount of 0.5% from each expenditure transaction. Clients can spend accumulated points in partner stores of the program.
Points can be written off up to 99.9% of the value of the goods. For the correct use of bonuses, you need to know how to check the Sberbank card for the number of “THANKS” pinned. There are several ways to check the bonus balance:
- In the terminal. You need to enter the "Information and Services", go to the "Bonus Program".
- In a support service. The algorithm of actions is the same as when receiving data on the card balance.
- In the internet bank. Information about "THANKS" bonuses is presented in the upper right part of the screen, the "Thank you from Sberbank" section. If the information did not open when clicked, you need to click on the red crossed out circle in the browser window (top, right) and check the box "Allow pop-up window from this site".
- Using a USSD request. At 900 you should send a message "Thank you." The cost of the service is 3 rubles.