All holders of Sberbank cards of an international standard are aware of such a service as "Auto Payment" from Sberbank. Many people know how to connect this service, but not everyone knows that it is possible to disable it. Before dealing with the direct disconnection procedure, you need to understand the essence of the service and the features of the disconnection.
Service "Auto Payment" from Sberbank
"Auto payment" is an additional service from Sberbank for its customers, which allows you to automatically make various payments by debiting funds from your own card. This service exists relatively recently and has already gained popularity among regular customers.
The convenience of such a service is to provide the ability to automatically top up your own mobile phone account when achieving a minimum balance, payment of various bills and services, fines and loans. Replenishment occurs each time in an automatic manner upon reaching certain specified criteria by deductions from a credit card.
What is disabling "Auto Payment"?
As the name implies, deactivation of the "Auto Payment" service represents a complete cancellation and refusal to use the service. After choosing this service and going through the necessary procedure, all previously set parameters, of course, are canceled. All conditions and necessary information can be obtained on the organization’s website.
Reasons for disconnecting
The reasons for refusal can be a variety of factors. The most unpleasant drawback when making payments to mobile phones is that if you don’t use the provided phone number for 3-6 months (depending on the circumstances of the agreement), the operator transfers it to another person who with the number will gain absolute access to your accounts through the “mobile bank” ”, As well as a balance replenishment service. This situation is the most important reason for disabling the auto balance top-up service.
Despite the great amenities, this offer has its drawbacks that users do not always like.
Here are just some of the disadvantages of the service that may not suit the user:
- If there is not even a minimum amount on the current account for making a payment, the service does not work.
- When blocking a user’s card for some reason, all auto payments are canceled automatically.
In any case, whatever the reason for the cancellation of the service — personal or for any external reason — the service is turned off fairly quickly.
How to disconnect "Auto Payment" from Sberbank?
Many users are interested in the issue of disabling this service by the most secure methods, so as not to overpay the extra money and not waste time. This can be done by following a few easy steps.
All the necessary information is presented to users on the organization’s official website, where 4 shutdown options are offered (using sms, using Sberbank terminals and ATMs, directly on the site, by calling).
Deactivation using the Sberbank Online service
This method is very convenient and allows you to disconnect from unnecessary functions online directly on the site. The user must be registered in the system and have their own login and password to enter. Having visited your personal account, you need to go to the "Regular payments" section, where all the data about those payments that are connected is provided. On the same page you can freely turn off a service that you do not need. Done - the service is disabled! If you suddenly need to connect the service again, you can absolutely freely do this in the same section of Sberbank.
So, to disable auto payment through Sberbank-online you need:
1) Open the section "Payments and transfers".
2) Stop the selection of "My auto payments."
3) Go to the list of “Auto Payment Management” in the presented list.
4) Select the "Operations" button, after that a list of active auto payments will open.
5) Set the "Disable" action in the operations section.
6) Select the "Make a request" key to disable auto payment. This is relevant for any type of car payment connected to you at Sberbank. The screen will display the current characteristics of auto payment.
7) Press the "Confirm by SMS" key.
8) Enter the necessary text of the confirmation code that came in SMS, thus canceling the auto-payment function. For some period of time, the status of the request will be in the state of execution by the bank.
9) If you successfully disconnect, you will receive an SMS message.
SMS disconnect
How to disconnect "Auto Payment" from Sberbank via phone? It is only necessary to send an SMS message containing the content " AUTO PAYMENT– " to a special short number 900 *. When sending SMS text, special attention should be paid to the hyphen after the main word, which is required.
So, we go into the message section on your phone, create an SMS message, where in the column “To” we indicate 900 and enter the text “Automatic payment–” without quotes. Also, the message may be in the form of "Avtoplatezh–". In cases when several payment cards are connected to the phone number, you must indicate at the end of 4 the final digits from the card number. It is also possible to indicate the phone number for which you want to disable the offer, but this parameter is optional. If you decide that it is better to send the entire text in full with all the characteristics indicated, your SMS will be as follows: "Auto payment - 7777777777 (XXXXX)", where 7777777777 is a phone number without 8 (or +7), and X is the final 4 digits from No. cards. The sent message will be processed, and you will receive a message from the bank stating that the cancellation of the service was successful.
Disconnection through ATMs and terminals of Sberbank of the Russian Federation
This method is no less convenient than all the others. For its implementation, it is necessary to visit the nearest ATM or terminal of the organization and perform certain actions to disconnect. So, the algorithm of actions: the card must be inserted into the ATM and go to the "Disable auto payment" section. Then follows the selection of the carrier and the entry of the direct telephone number. Then, you must confirm your actions using the PIN code on the card. If all of the information you entered is correct, the ATM will print a receipt to accept your application. In the very near future, "Auto Payment" must be disabled. After the necessary coordination, the service will be deactivated. It should be noted that there is one caveat: if you mistakenly provide information, you will not be informed by the banking organization. In such cases, you can repeat the shutdown operation using the previous method or go to the bank branch for support.
Disconnect through a bank branch
This method is suitable for those who for some reason are afraid to perform independent actions. When you visit Sberbank, do not forget to bring your passport and all necessary documents with you. If you don’t know how to disconnect “Auto Payment” from Sberbank via phone (or by other methods), bank employees will help to solve the problem.
Disconnect via telephone hotline
Another type of service deactivation is to make a direct call to the hotline number 88005555550, the call is free. After connecting with the operator, it will be necessary to report all the necessary data. To get the desired result, simply answer the employee's questions. You will also have the opportunity to ask your own questions, for example, about the function of a mobile bank (Sberbank).
It’s very easy to disable “Auto-payment” in this way. This feature is very convenient for those who are interested in additional information.
How to disconnect the "Auto payment" service from Sberbank at MTS, Beeline, Megafon and other tariffs
In the modern society, the vast majority of citizens use mobile phones. And many of them are holders of Sberbank bank cards. The use of the "Auto payment" service may differ for different operators in tariffs, which participants are required to inquire about. Many subscribers, if they want to refuse the auto payment service, have a lot of questions related to the mobile operator. For example, how to disconnect the "Auto Payment" service from Sberbank on Megaphone (or Beeline, MTS, etc.). And these questions are not random at all.
If you do not need a service, then disconnection occurs by traditional methods, but with the obligatory indication of your operator.
So, some features of service cancellation for specific operators:
1) When disconnected through ATMs and terminals. Initially, you must insert the card into the machine and select the "Information and Service" or "Mobile Bank" section. Important in this case, when you click on the "Payments" section, choosing your own telecom operator (Beeline, MTS, etc.) will be important. For example, if you are interested in how to disconnect "Auto Payment" from Sberbank (Megaphone), then you should select "Megaphone". Follow the instructions below.
2) How to disconnect "Auto Payment" from Sberbank via SMS? You need to send a message with the text "Auto Payment-" (quotation marks are not indicated) to short number 900. Megafon subscribers should know that "900" is a number for the Moscow region. Users from other regions should use the numbers 8 (926) 2000900 or 8 (916) 5723900.
3) In other cases, everything is very simple.
- When contacting the Sberbank support service, use the specialized call center number: 88005555550. After the operator answers, follow all instructions and answer the necessary questions with the obligatory indication of your telecom operator.
- When contacting bank branches, go to a consultant with a question about how to disconnect Auto Payment from Sberbank.
- If you disconnect online, if you have a registered subscriber account (on the operator’s website), go to your own office and go to the “Payments” section for further detailed and understandable instructions if you really want to disable the “Payments” service. Sberbank will promptly fulfill your request.
Remember that if you incorrectly specify your operator, you will mislead the system and cannot disconnect!
Example: how to disconnect the "Auto payment" service from Sberbank of a Beeline operator? By specifying, respectively, the Beeline operator.
Conclusion
Summing up, we can confidently note that the company does not stand still and innovative technologies allow us to put the quality of customer service at the highest level. Sberbank is a fairly serious organization, and such a convenient service as "Auto Payment" once again emphasizes customer care. Disabling the auto payment service is as easy as connecting it. All the necessary information is presented on the company's website, and in several possible and convenient options. Not sure how to disconnect a payment from Sberbank? Just visit the website of Sberbank and choose the most suitable method for yourself.