Mobile clients or people using other MTS services, such as the Internet, sometimes cannot resolve the issues on their own or with a contact center specialist. In this case, there is a need to contact the MTS communications salon. Employees will help to find a solution to the problem, answer exciting questions. Where can I see the addresses of MTS salons in St. Petersburg and find the one that will be convenient to get to? The current article will tell you in what situations you can contact the operator’s office and how to see a list of all offices.
Reasons for contacting the salon
There are a number of situations where a visit to a salon is inevitable. These may include:
- conclusion of a contract for communication services, purchase of a SIM card;
- SIM card replacement (for example, by loss or exchange for another format);
- termination of contractual obligations - only by contacting the MTS communications salon and writing an appropriate statement, the client can officially refuse to use communications services;
- renewal of the contract;
- receiving information about all the numbers that are registered to the subscriber (of course, if a person knows them, then this is optional; you need to contact the department only when there is a need to find out if there are other numbers registered to him);
- writing an application - complaints, wishes, thanks;
- receiving an order placed through the MTS online store;
- receiving debt data.
The above items can be attributed to the main reasons for subscribers to contact MTS salons in St. Petersburg, whose addresses and telephones can be viewed on the operator’s official resource. In addition, people often turn to purchase equipment, replenish the balance of personal accounts, clarify information about services, etc.
Can all customers go to salons?
Conventionally, there are several groups of people who may be interested in the addresses of MTS salons in St. Petersburg:
- potential subscribers - those people who want to use the services of this company (the following operations are relevant for them: purchase of SIM cards, applying for a service connection, etc.);
- current Internet users or subscribers using MTS communication services (an even larger list of actions is relevant for them: renewing the contract, connecting services, changing the tariff, updating information on your account, debiting, writing a claim, etc.);
- Those who want to purchase equipment are MTS companies or other companies represented on the windows of the sales and service salon.
Both individuals and corporate clients can receive a “full-time” consultation. However, not all salons accept the second category - it is preliminary recommended to clarify whether operations in the selected office are performed according to corporate tariff accounts or if you need to look for other addresses of MTS salons in St. Petersburg.
What documents do you need to bring with you?
It is recommended that you have identification with you. In particular, this applies to situations when an office call is performed to perform registration actions (concluding an agreement, terminating it, reissuing it, receiving a new SIM card, replacing a lost or other format, etc.), clarifying information about debiting (ordering details in that number) and other data relating to a specific number. Please note that information on a number that is registered to another person can only be obtained with a document such as a power of attorney. And we are talking about a real legal document (signed by a notary).
Where can I see the addresses of MTS salons in St. Petersburg?
As sources for clarifying information about the addresses of the salons of the telecom operator and service provider mentioned earlier, the following can be used:
- official website of the operator for a specific region of the country;
- contact center.
On the official web resource of the red-white operator, you can at any time familiarize yourself with the list of all offices, clarify the opening hours of MTS salons in St. Petersburg. Before you start browsing, you should make sure that the region for which you want to get data is indicated at the top of the site.
For each salon, data such as:
- address (map view available);
- opening hours (salons are open until 21-22 hours);
- the possibility of cashless payment;
- the ability to receive an order formed through the online store.
In addition, you can use the function to view the addresses of salons on the map, which allows you to determine which of them are closer to the subscriber. Many customers are interested in whether there is a round-the-clock MTS salon in St. Petersburg? At the moment there are no salons with this operating mode - offices are available until 22.00.
Other ways to get help
If it is not possible to visit the salon and the issue can be resolved remotely, it is recommended to use a number of other options for obtaining information on your personal account:
- contacting the contact center (user support service is working around the clock) - the single number for calls from the MTS SIM card is 0890;
- using the capabilities of the mobile application and website (personal account of the client).
Conclusion
In this article, we talked about what issues you should contact the MTS communications salon, what documents you need to have, and where you can view information on the salons and choose the one that has the most convenient location in each case. It is recommended to clarify in advance, before visiting the salon, whether the planned operations can be performed in a particular office of the operator. If it is not possible to watch this on the Internet, you should contact the MTS contact center at 0890.