The Rostelecom company is known throughout the country. This is the largest telecom operator. It offers mobile TV, SIM cards, and home Internet. Rostelecom has a huge variety of tariffs. And from time to time, old tariff plans become not too profitable. And sometimes the previous conditions are not suitable for users. Therefore, you need to know how to change the tariff. Rostelecom offers many ways to solve this problem. Next, we will try to study them all. With proper preparation, some tricks take only a few minutes.
Ways to solve the problem
Tired of the old Rostelecom plan? How to change the tariff in a particular case? It is proposed to achieve the corresponding result in different ways.
For example, in the following ways:
- by contacting the organizationās office;
- calling the call center;
- using the special application;
- having worked in the official website of the company.
In reality, everything is simpler than it seems. Nevertheless, with some tricks, users do not exclude problems. Fortunately, they are resolved very quickly and simply.
Important: before making the transition to the new tariff plan, it is recommended to study all Rostelecom tariffs in advance. This will save you from unnecessary trouble in the future.
Call center to help
How to change Rostelecomās Internet tariff? What about a mobile phone? To do this, you can use the call to the call center. This is not the most convenient and popular technique, but it can still sometimes help out.
To achieve the desired result, it is recommended to perform the following steps:
- Carefully study all the tariff plans of Rostelecom for the selected service. Without appropriate knowledge, the operation can be severely inhibited.
- Call the hotline.
- Wait for operator response.
- Report your idea, and then name your personal account number.
- Choose a tariff plan. If necessary, you can ask the call center employee to list the features of all the proposed tariffs.
- Wait a while after choosing a new plan.
As a rule, after the actions taken, a call center employee will issue a request for a tariff change. It remains only to be patient. The new tariff will be valid from the first day of the next month.
A significant drawback of this technique is that getting through to Rostelecom can be problematic. Despite the free call, customers still don't want to wait. Therefore, they are looking for other ways to solve the problem.
Important: the presented call center number is relevant for Moscow residents. Phone for your region must be specified on the official website of the company.
Help application
How to change the tariff of Rostelecom? You can achieve this goal with the application. It is called My Rostelecom. Works on mobile devices.
Instructions for using this method are reduced to the following steps:
- Launch the My Rostelecom program on a mobile device.
- Switch to the "Service Management" section.
- Tap on the "Change tariff" hyperlink.
- Select the desired plan for use in the list that appears.
- Confirm the corresponding operation.
Further it is recommended to wait a bit. A successful tariff change ends with a corresponding message. Nothing difficult or incomprehensible. True, this technique is usually used to manage Rostelecomās mobile services.
Through the site
Would you like to change the tariff of "Rostelecom" through "My Account"? This is a fairly simple solution to the problem. Customers will be able to immediately familiarize themselves with the terms of the selected tariff plan, even before its direct connection. Very comfortably!
I wonder how to change the tariff "Rostelecom" via the Internet? Then the user needs:
- Register in the "My Account" on the official website of "Rostelecom". This is recommended in advance.
- Log in to your account on the page of the mobile operator.
- Open the "My Services" section.
- Click on the "Change tariff" block.
- Using the drop-down list, select the desired tariff plan. If necessary, it can be changed before confirmation of sending a request for processing.
- Familiarize yourself with the terms of the provision of communication services for the selected plan.
- Agree to the terms of the license agreement.
- Confirm tariff change procedure.
As a rule, before this users are offered to connect additional options. For example, "Antivirus" for PC. You can refuse offers, they are not required.
Personal visit
How to change the tariff on the Rostelecom home telephone? And on the Internet or a SIM card? The most reliable, although not too convenient, technique is a direct call to the office of the telecom operator. It is simple to change Rostelecomās Internet tariff in your Personal Account, but you can act differently. How?
In order to carry out a tariff change, you must perform the following steps:
- Prepare a package of references and documents.
- Contact your nearest Rostelecom office. Sales outlets of this operator are also suitable.
- Take a queue for connecting services or disconnecting them.
- Inform the office worker about your intentions. At this point, usually Rostelecom employees advertise the operatorās offers and can talk in detail about tariff plans.
- Choose the necessary tariff, name it and personal account number.
- Sign a contract for the provision of services at a new tariff. The agreement is signed in duplicate.
- Pick up your copy of the document.
At this stage, the action ends. Now a person will be able to enjoy the new terms of use of Rostelecom services.
Important: service and tariff changes are provided free of charge. No one can borrow money for these operations.
About documents for an operation
Thinking about how to change the tariff of Rostelecom, everyone should know what documents can be useful to him for solving this problem. Without some papers, customer service will be impossible.
In order for the procedure for changing the tariff plan through the sales offices of the telecom operator to proceed flawlessly, you need to take with you:
- identification;
- contract for the provision of services at the old tariff.
This will be enough. However, if a person has a debt to Rostelecom, they may be asked to close it before changing the tariff.
In addition, the one in whose name the service agreement was concluded must apply for service. Third parties are vested with such powers only by notarized power of attorney. Now you know how to change Rostelecomās Internet tariff through your Personal Account and more!